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Rairdon's Subaru of Auburn - Service Center

Auburn, WA

4.8
194 Reviews

194 Reviews of Rairdon's Subaru of Auburn - Service Center

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July 07, 2025

I appreciate the attention to my whole car and not just what I came in for. Rairdon shows you that you are important enough to take the extra steps!! More

by Cdshirey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We are grateful for your business and your confidence in us. Thank you for choosing Rairdon's Subaru of Auburn and for sharing your experience! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 03, 2025

Prompt & courteous service. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. More

by clee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Hi Clee - Thank you for sharing your positive feedback! We appreciate your business and hope to welcome you back to Rairdon's Subaru of Auburn down the road. Take care! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 03, 2025

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service More

by Walter Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jul 03, 2025 -

Walter Lowe responded

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service department. While I was waiting for a routine oil change to be completed, another service representative had a short talk with a customer. When he left, the two customers commented how they both appreciated the attitude of putting the customers' needs first without trying to "upsell" service needs prematurely. Also, the sales team is great as well. Helen went above and beyond in getting the best financing when we bought our current used Forester several months ago.

June 28, 2025

The service center maintain my 2015 Subaru Outback good condition and that helps me to drive the car around with confidence. More

by kthrivi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Ciaciuch
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Kthrivi, it's fantastic to hear that our service center at Rairdon's Subaru of Auburn is keeping your Outback in great shape! We're glad you're driving with confidence. Safe travels! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 24, 2025

Excellent care from Nazar in customer service. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazar
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Pam, we're happy to hear that Nazar provided excellent care during your visit at Rairdon's Subaru of Auburn. It's great to know he kept you informed and ensured everything was in order with your cargo mat. Thank you for sharing this positive experience! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 17, 2025

We take both of our Subarus to Rairdon Subaru in Auburn for all service needs. Our loyalty to this dealership has been earned by their great service. Their service department team is always friendly, cor More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hiller
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Bruce, thank you for your continued loyalty to Rairdon's Subaru of Auburn! We're delighted to hear that Cameron and our service team have consistently provided top-notch experiences. We look forward to serving you and your Subarus in the future! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 17, 2025

Great service under a stressful car breakdown. Called ahead and Nazar met me at the counter, gave me a glass of water and the keys to a rental car. He patiently answered all my questions which wer More

by sherylkimes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nazar
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Sheryl, we're delighted to hear that Nazar provided such attentive service during your visit to Rairdon's Subaru of Auburn. Thank you for sharing your experience with us! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 08, 2025

Excellent, faster and great service at Subaru All was made with quality attention and professional staff More

by sara03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Sara, we're delighted to hear you received excellent and efficient service at Rairdon's Subaru of Auburn. Our team is committed to providing quality attention, and we appreciate your kind words! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 04, 2025

I highly recommend Rairdon’s Subaru for taking good care of my Outback … for doing the oil change , tire rotation and brake fluid flushed. Thanks to David for helping us. More

by denjen2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We're delighted to hear that David and the team at Rairdon's Subaru of Auburn took great care of your Outback. Thank you for recommending us! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

November 02, 2021

Negligent, dirty, irresponsible service. I recently took my car in for an oil change, several standard services (e.g. air filter, spark plugs, etc), and two recalls. When I picked the car up, I noticed a st More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations Manager