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Rairdon's Subaru of Auburn - Service Center

Auburn, WA

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165 Reviews

165 Reviews of Rairdon's Subaru of Auburn - Service Center

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December 19, 2019

Great service I had a brake job done, in and out in far less time than originally expected!! I’ll be bAck!! Excellent counter service without question! More

by Sheri
Recommend Dealer
Yes
Employees Worked With
Service department is excellent , Customer Relations Manager, Pete Mirante
December 18, 2019

The staff is friendly and welcoming. The service it thorough and quick. The customer lounge is comfortable. I am glad to have my car serviced here. More

by kacee
Recommend Dealer
Yes
Employees Worked With
David Smith, Ron Zimmerman, Customer Relations Manager, Pete Mirante
December 16, 2019

Incompetent, unprofessional, liars Service is incompetent. Bunch of liars. Do not go here for service. They will rip you off, try to upsell things you do not need. More

by lxs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, he was not the problem. many layers of irresponsiblity above him.
December 13, 2019

Ian at service department is excellent!!!Ian is very Ian at service department is excellent!!! Ian is very respectful and professional. He pays attention to detail. He takes pride in what he does. Good More

by Ken.saavedra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian from service.
December 12, 2019

They kept me informed on the progress of the 30000 service. They found another problem and had to get a part from another dealership. As a result,a 2 and a half estimated job took 6 hours. Sort of a f More

by Charles Williams
Recommend Dealer
Yes
Employees Worked With
Customer Relations Manager
December 07, 2019

Work as requested - did not pressure for additional work Work as requested and limited to my request - did not pressure for additional work. Additional service was suggested - as is always the case, but bei More

by tollpainter1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Ridley - Nice Guy
December 07, 2019

Excellent service. From scheduling thru service and departure your employees make us feel and know our needs and satisfaction are their top priority. My wife was with m More

by naninburien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mirante
November 30, 2019

Awesome customer service each time I go. Everyone has been very nice and helpful. I love the redone waiting area, it is very comfortable. Won’t go anywhere else More

by bleskajan
Recommend Dealer
Yes
Employees Worked With
Ian M Bran
November 23, 2019

I appreciate this dealership. I appreciate that the oil was changed. I was told it would be vacuumed. But it wasn’t. For the price of your oil change, I think vacuum could have been performed. More

by carolpeterson07
Recommend Dealer
Yes
Employees Worked With
David schulke
November 23, 2019

Every time I go to Subaru in auburn they are honest and friendly and work with you to not only fix the problem but make sure you understand why or what happened. They are the only place I trust with my SUV More

by Dominique
Recommend Dealer
Yes
Employees Worked With
Customer Relations Manager
2
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