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Rairdon's Subaru of Auburn - Service Center
Auburn, WA
165 Reviews
165 Reviews of Rairdon's Subaru of Auburn - Service Center
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May 11, 2018
Great customer service! Friendly staff. My only issue is that a few items which were in my center console were on the floor behind the console. No big deal but did the technician have to go My only issue is that a few items which were in my center console were on the floor behind the console. No big deal but did the technician have to go through the center console to do work on the passenger side airbag inflator? More
by karenyamane
Employees Worked With
Madison
May 08, 2018
WORST DEALERSHIP EVER! WORST SERVICE EXPERIENCE EVER! I WILL NEVER EVER RETURN TO THIS DEALERSHIP AGAIN OR WILL I EVER RECOMMEND THIS DEALERSHIP TO ANY OF MY FRIENDS, FAMIL WORST SERVICE EXPERIENCE EVER! I WILL NEVER EVER RETURN TO THIS DEALERSHIP AGAIN OR WILL I EVER RECOMMEND THIS DEALERSHIP TO ANY OF MY FRIENDS, FAMILY OR CO WORKERS. Service Manager Hubert Jeter was VERY UNPROFESSIONAL, RUDE, SUPER DEFENSIVE, xxxxxxx, and xxxxxxxxx. I brought my vehicle in for a no start concern and the vehicle randomly dying on me at 2:30AM, and the result was to replace an entire engine harness because there was "damage" done to it. I have NEVER touched my car since I have owned it and nor have I had anyone else besides a Subaru Dealership where "Professional Technicians" are trained to do so. Of course the damage was done at their facility and claim it wasn't done, my car is 2016 Hyper Blue Sti with only 14, XXX miles on it. As I was told from the technician who worked on the vehicle and the service manager "Once the engine harness is disconnected it will prevent your vehicle from running.", now why would I want my car to stop working in general to begin with?! Its super frustrating that the dealership can't even own up to its own mistakes and yet want to charge me $4,000 + tax! Forgot to mention they also CHARGED me $80.00 + for diagnosis, when clearly my car is still under its FACTORY WARRANTY! I will definitely be taking this up with Subaru Corporate of America. More
by oVo7x
Employees Worked With
Hubert (Service Manager)
May 03, 2018
Service Brought car in for oil change. Madison did a great job following up with recommendations for future service to include estimated costs so that I could Brought car in for oil change. Madison did a great job following up with recommendations for future service to include estimated costs so that I could budget accordingly More
by Outback9
Employees Worked With
Madison
April 28, 2018
Airbag recall & oil change & brakes Everything was done very promptly & they did my brakes for me & I didn’t ask for that when I called for an appointment, very excellent service & care. Everything was done very promptly & they did my brakes for me & I didn’t ask for that when I called for an appointment, very excellent service & care. More
by Sunnydesertgirl
Employees Worked With
Service writer (a woman) very nice!
April 28, 2018
Air condishioner service need Warm, professional, efficient, and knowledgeable. Madison Hunt was the most enjoyable person I have ever met in my 59 years of legal driving age. AAA Warm, professional, efficient, and knowledgeable. Madison Hunt was the most enjoyable person I have ever met in my 59 years of legal driving age. AAA+++ More
by Outback Dave#
Employees Worked With
Madison Hunt
April 26, 2018
Return customer Excellent service and quick turnaround. Staff was really courteous and well informed. I will be back for more service. I used to go to Walkers Subar Excellent service and quick turnaround. Staff was really courteous and well informed. I will be back for more service. I used to go to Walkers Subaru but their appointments were booked to far out. I was able to drive up and get an oil change . Love it! More
by Becky’soutback
Employees Worked With
Madison Hunt
February 14, 2018
Great customer service. I have always had great service here. They answer my questions & provide answers along with options. Have taken my car here since 2010. Never have any I have always had great service here. They answer my questions & provide answers along with options. Have taken my car here since 2010. Never have any problems with their service. More
by Subaru
Employees Worked With
Patrick Wortham
February 09, 2018
Check Engine Light!!! Patrick and the Subaru Service team are awesome! They we’re very thorough in their inspection and service. My car’s issue has been resolved and runs Patrick and the Subaru Service team are awesome! They we’re very thorough in their inspection and service. My car’s issue has been resolved and runs smoothly!! More
by Kai4president
Employees Worked With
Patrick Wortham
February 02, 2018
Major Car Repair Diagnosed problems promptly, provided cost estimate, called with progress updates, completed the work including some small additional items for less t Diagnosed problems promptly, provided cost estimate, called with progress updates, completed the work including some small additional items for less than the quote. Explained everything they checked and repaired. Their objective was to restore my high mileage car to as good as possible to extend its life, just as I requested. Didn’t once try to convince me to buy a new car instead. Treated me with such respect! More
by ZippysMom
Employees Worked With
Dane Hurn
February 02, 2018
Raidon subaru has really great service I’m chose the dealer becouse I trust them , always they doing great job, I use the dealer several years, and I never had problem. Service is quick and I’m chose the dealer becouse I trust them , always they doing great job, I use the dealer several years, and I never had problem. Service is quick and high standard Special thank you to technician ARTUR NEY He is really good, professional More
by Rysia
Employees Worked With
Artur Ney
