Rairdon's Subaru of Auburn - Service Center

2017 imprezza Brought my car in for oil change. I found that we needed 30k service done. I also found out there was a recall that needed to be done. After telling m Brought my car in for oil change. I found that we needed 30k service done. I also found out there was a recall that needed to be done. After telling me they could do it all right away with about a 2 hour wait, I agreed. Jessica my service advisor approached me a couple minutes later and apologized and said they only had 1 technician and were not going to be able to complete today. I was offered a loaner car or a ride home to leave my car overnight. I took a ride home. I was called the next morning to say that my car was complete. They offered to come pick me up but I already had a ride. My car was washed and looked great. I realize that situations sometimes get screwed up but I appreciate the honesty from Jessica and she was very professional how she handled the issue. I have purchased a number of vehicles in the past many years and I have definitely enjoyed all interactions with service members here. Thank you More

Great Customer service. I had been buying my last two cars there since they were Mike's Scarf Subaru Prices very fair their customers service even with Raidons new administra I had been buying my last two cars there since they were Mike's Scarf Subaru Prices very fair their customers service even with Raidons new administration is very good. ONLY thing I not very happy with New Administration is that their prices for Oil change when from $65 to $95 for the same service when it was Mike's Scarf their Personal is very friendly but I can get the same customer service somewhere else and qualify for oil change cheaper than now. This experience was very good and very friendly the representative who helped me. If they reconsider their Prices for Oil change I will definitely keep going there... More

Very good job exclamation The customer service representative was very polite and very quick. I felt that we experience was very good in Atlanta go back for my next oil change. The customer service representative was very polite and very quick. I felt that we experience was very good in Atlanta go back for my next oil change. More

Professional Service Mark is a competent and qualified service advisor. I’m always happy with my service here. And I’ve been coming here since I bought the Forester new in Mark is a competent and qualified service advisor. I’m always happy with my service here. And I’ve been coming here since I bought the Forester new in 2011. More

Recall repairs Service reps are attentive and courteous. They do a great job of keeping the customer informed about the status of their repairs. The waiting area is Service reps are attentive and courteous. They do a great job of keeping the customer informed about the status of their repairs. The waiting area is clean and comfortable and the coffee is great! More

Rairdon Subaru Express Service Service Advisor Mark Benzel was courteous and informative. I would strongly recommend having Rairdon's Subaru of Auburn perform your Service needs on Service Advisor Mark Benzel was courteous and informative. I would strongly recommend having Rairdon's Subaru of Auburn perform your Service needs on your Subaru! More

Recall for subframe weld Nice dealer profesional tech The daler got nicecoffe capuchino machine. Its clean. They got it done in the time they estimated. They walked u out to Nice dealer profesional tech The daler got nicecoffe capuchino machine. Its clean. They got it done in the time they estimated. They walked u out to your car. More

Best service department ever! This dealership, service department, and service manager goes the extra mile to make sure customer service is a priority. I could not be happier with This dealership, service department, and service manager goes the extra mile to make sure customer service is a priority. I could not be happier with the recent experience I had. They exceeded my expectations! More

Great customer service Great service very friendly . Comfort area in waiting area. Cameron did a great job explaining everything they did and what I may be looking at doing Great service very friendly . Comfort area in waiting area. Cameron did a great job explaining everything they did and what I may be looking at doing When I come in for my next service or 2. More

Excellent service I was very pleased with the excellent service I received at the Subaru dealership in Auburn. Washington. The man who worked with me deserves a 100% ra I was very pleased with the excellent service I received at the Subaru dealership in Auburn. Washington. The man who worked with me deserves a 100% rating as far as working with me and keeping me informed and completing my car maintenance in a timely manner! Far and above expectations! More