Rairdon's Subaru of Auburn - Service Center
Auburn, WA
165 Reviews of Rairdon's Subaru of Auburn - Service Center
Above expectations Always a great experience getting my car serviced at the subaru dealership in Auburn. . Friendly and knowledgeable staff for sure! Every visit i've ha Always a great experience getting my car serviced at the subaru dealership in Auburn. . Friendly and knowledgeable staff for sure! Every visit i've had was outstanding. .Will definitely keep on going back! More
When people ask me about this place I literally reply with " SLOW. nice people but communication is terrible. Watched them park my car after service 30-45min later they came and got me. I brought my car i SLOW. nice people but communication is terrible. Watched them park my car after service 30-45min later they came and got me. I brought my car in when I first bought it for multiple things to get done. no one called me for 2 days I made all the calls and when they finally said it was done I went to go pick my car up and they did not have my car done. It still needed to go out to get something done somewhere else. More
Great! I appreciated Ian because he welcomed me from the start, was very detailed and knowledgeable and explained things to me so they made sense. He made su I appreciated Ian because he welcomed me from the start, was very detailed and knowledgeable and explained things to me so they made sense. He made sure to communicate regularly until I was able to get my car back. The service was excellent and I will be a regular from now on 👍🏻 *love that they are open on Sat & Sun More
Subaru Check up! Friendly and Helpful . Professional work ! Probably recommend other people to go to this dealer. Waiting almost 3 hours at the shop if there is a car Friendly and Helpful . Professional work ! Probably recommend other people to go to this dealer. Waiting almost 3 hours at the shop if there is a car for me to go home and rest would be awesome :) More
First oil change Very happy with the service that I received on my first oil change! Fast and super friendly. I was treated as an important person and I look forward t Very happy with the service that I received on my first oil change! Fast and super friendly. I was treated as an important person and I look forward to dealing with them again. Thanks! More
Excellent Service Service department was excellent as usual. Quote For repairs was accurate and we were kept up to date on progress of repair. Vehicle was washed and Service department was excellent as usual. Quote For repairs was accurate and we were kept up to date on progress of repair. Vehicle was washed and ready for pick up when promised. More
My service advisor, Anthony was amazing!!!!! Anthony was great. Recently I had a bad experience at Walker Subaru so I was wary. He restored my faith in Subaru.he would be a great manager. Anthony was great. Recently I had a bad experience at Walker Subaru so I was wary. He restored my faith in Subaru.he would be a great manager. More
Airbag recall Recall was done in a timely manner.. Was met courtesly by the service person (don’t remember name). He gave me approximate time vehicle would be rea Recall was done in a timely manner.. Was met courtesly by the service person (don’t remember name). He gave me approximate time vehicle would be ready, which it was. Would recommend this place. More
The best service around! Always a wonderful experience. Super nice and knowledgable staff. The facility is lovely too. Even the bathrooms are nice!!! Thank you and keep up Always a wonderful experience. Super nice and knowledgable staff. The facility is lovely too. Even the bathrooms are nice!!! Thank you and keep up the great work!!! More
60000 mile inspection They performed exactly what they charged me for. Oil change and rear differential we’re fine. The “27 point inspection” is just that, a inspection. Th They performed exactly what they charged me for. Oil change and rear differential we’re fine. The “27 point inspection” is just that, a inspection. They just look at it, and if it needs attention, they will not address it in service, and didn’t bring it up in report. In my case, battery terminal was corroded and I know they looked because the terminal cover was back on when it was off when I left it. They state multiple times in the invoice, “we perform a complete walk around of your vehicle in efforts to get it back to you in better shape than when you left it.” Not true, they’ll just literally just look at it and let you take it home how you left it. More