Rairdon's Subaru of Auburn
Auburn, WA
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Excellent No hassle and service is top notch. I would recommend them to anyone. Honest and straightforward. You aren't upsold - we only ever receive recommend No hassle and service is top notch. I would recommend them to anyone. Honest and straightforward. You aren't upsold - we only ever receive recommendations for what is needed. I appreciate that. More
Very Happy Krystal was great at following up with me and scheduling. Ian did an amazing job of getting me checked in, answered questions as well as educating me Krystal was great at following up with me and scheduling. Ian did an amazing job of getting me checked in, answered questions as well as educating me about my vehicle. He showed the same excellent customer service when I picked up my car! More
service feedback I went to Rairdon's this time as a "default' move...I was a LONG time customer until I sold my Subaru last year. When the Volkswagen dealer said it wo I went to Rairdon's this time as a "default' move...I was a LONG time customer until I sold my Subaru last year. When the Volkswagen dealer said it would be 2 weeks until they could do my oil change,, I knew where I could get excellent and Timely service! I was Not disappointed... The tech went out of his way to service my car, consulting with Volks people to get right and fair cost parts for my car! I am only disappointed that (given my elder status) I cannot recall the gentleman's name! Though to ge fair, I have always had this experience with their service department. More
The best experienced It was a best experienced going to this dealership. No pressure of selling their car and easy to navigate the price. Very professional and taking care It was a best experienced going to this dealership. No pressure of selling their car and easy to navigate the price. Very professional and taking care of friendly business. Will definitely recommend to anyone. More
First time customer,and I'll be returning! Good service, and the car looks and runs great! Making reservations through the car was super convenient. Took longer than expected, but it was accept Good service, and the car looks and runs great! Making reservations through the car was super convenient. Took longer than expected, but it was acceptable. More
Recall Service Thank you for reaching out to me via email regarding the recall on my Subaru. An appointment was scheduled for me shortly after and when I went in to Thank you for reaching out to me via email regarding the recall on my Subaru. An appointment was scheduled for me shortly after and when I went in to get it serviced, I was pretty in and out right away. Keep up the good work! More
Professional, Streamlined Service In addition to taking care of my oil change, Ian noticed I had an upcoming October appointment. That had a cancelled and he offered to complete that In addition to taking care of my oil change, Ian noticed I had an upcoming October appointment. That had a cancelled and he offered to complete that airbag replacement if I could leave the car overnight. He gave me a loaner and, voila, it saved me an appointment in October. Cheers! More
Quick and painless Cameron greeted me as soon as I walked in and got me all checked in. was in and out in less then 40 minutes! it was easy breezy Cameron greeted me as soon as I walked in and got me all checked in. was in and out in less then 40 minutes! it was easy breezy More
Good service. Clear communication Warranty service for recurring headlight failure was handled smoothly. Tech found a separate brake light failure issue. The Brake light service took l Warranty service for recurring headlight failure was handled smoothly. Tech found a separate brake light failure issue. The Brake light service took longer than expected. More
Service Took the car in for an oil change and tire rotation at 11am. All services were performed to our satisfaction. The only thing is that even with a sched Took the car in for an oil change and tire rotation at 11am. All services were performed to our satisfaction. The only thing is that even with a scheduled appointment, our wait was still 1.5 hours. More