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Rairdon's Subaru of Auburn

Auburn, WA

3.8
222 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 222 reviews

December 24, 2019

Servicing for 2018 Subaru Forester scheduled maintenence. Pleasure to work with all at Rairdon's. Will definately continue for all service needs in the future. More

by larrn
Recommend Dealer
Yes
Employees Worked With
Luke
December 22, 2019

On Time and Friendly Service Ron went the extra mile and made sure I could be driven to school by Pete who made me feel comfortable and Pete was most kind in servicing my car. Ron More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Zimmerman, Pete Mirante
December 22, 2019

Friendly and good service, on time service, convenient location, comfortable waiting room, explain to me what needs to be done on my car, 5 stars More

by Dple
Recommend Dealer
Yes
Employees Worked With
Ron Zimmerman, Pete Mirante
December 19, 2019

Subaru of Auburn the best Mark B. Welcomed me and I told him of three service recall matters. He advised an estimate of 3.5hrs to complete. He checked and learned no loaner More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Benzel
December 19, 2019

My service was done promptly and efficiently. Ian was extremely helpful; found an error made on a previous visit and was able to rectify it. More

by None
Recommend Dealer
Yes
Employees Worked With
Ian in service center
December 19, 2019

Great service I had a brake job done, in and out in far less time than originally expected!! I’ll be bAck!! Excellent counter service without question! More

by Sheri
Recommend Dealer
Yes
Employees Worked With
Service department is excellent , Customer Relations Manager, Pete Mirante
December 18, 2019

The staff is friendly and welcoming. The service it thorough and quick. The customer lounge is comfortable. I am glad to have my car serviced here. More

by kacee
Recommend Dealer
Yes
Employees Worked With
David Smith, Ron Zimmerman, Customer Relations Manager, Pete Mirante
December 16, 2019

Incompetent, unprofessional, liars Service is incompetent. Bunch of liars. Do not go here for service. They will rip you off, try to upsell things you do not need. More

by lxs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, he was not the problem. many layers of irresponsiblity above him.
December 13, 2019

Ian at service department is excellent!!!Ian is very Ian at service department is excellent!!! Ian is very respectful and professional. He pays attention to detail. He takes pride in what he does. Good More

by Ken.saavedra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian from service.
December 12, 2019

They kept me informed on the progress of the 30000 service. They found another problem and had to get a part from another dealership. As a result,a 2 and a half estimated job took 6 hours. Sort of a f More

by Charles Williams
Recommend Dealer
Yes
Employees Worked With
Customer Relations Manager