Rairdon's Subaru of Auburn
Auburn, WA
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Satisfied They did the work requested without trying to push other items on. They gave me a report but no guilt. I was happy with the customer service. Very fri They did the work requested without trying to push other items on. They gave me a report but no guilt. I was happy with the customer service. Very friendly. More
Fast and efficient I needed help with car’s battery. You got me in quick, fixed the problem and got me on my way. Jessica did a first-class job. Thanks! I needed help with car’s battery. You got me in quick, fixed the problem and got me on my way. Jessica did a first-class job. Thanks! More
DO not trust them Very poor professionalism. DUring the sales process they dont disclose the important details and surprise you at the time of car pick up. Do not tru Very poor professionalism. DUring the sales process they dont disclose the important details and surprise you at the time of car pick up. Do not trust them at all. I was given a demo car and never told about it during the whole sales process. I was only given one car key and now they are asking me to drive up 60 miles to dealership again to get a second car key - for a new car purchase! More
Recall appt Jessica greeted me with a friendly smile and was very clear in her communication. The facilities were tidy and everyone working in the service departm Jessica greeted me with a friendly smile and was very clear in her communication. The facilities were tidy and everyone working in the service department was professional and friendly. All went smoothly and my car was ready on time. More
Great Mark was super helpful and nice. My oil change was done in an hour which I really appreciate. They filled my tires as well. Thanks. Mark was super helpful and nice. My oil change was done in an hour which I really appreciate. They filled my tires as well. Thanks. More
2017 imprezza Brought my car in for oil change. I found that we needed 30k service done. I also found out there was a recall that needed to be done. After telling m Brought my car in for oil change. I found that we needed 30k service done. I also found out there was a recall that needed to be done. After telling me they could do it all right away with about a 2 hour wait, I agreed. Jessica my service advisor approached me a couple minutes later and apologized and said they only had 1 technician and were not going to be able to complete today. I was offered a loaner car or a ride home to leave my car overnight. I took a ride home. I was called the next morning to say that my car was complete. They offered to come pick me up but I already had a ride. My car was washed and looked great. I realize that situations sometimes get screwed up but I appreciate the honesty from Jessica and she was very professional how she handled the issue. I have purchased a number of vehicles in the past many years and I have definitely enjoyed all interactions with service members here. Thank you More
Very good job exclamation The customer service representative was very polite and very quick. I felt that we experience was very good in Atlanta go back for my next oil change. The customer service representative was very polite and very quick. I felt that we experience was very good in Atlanta go back for my next oil change. More
Great Customer service. I had been buying my last two cars there since they were Mike's Scarf Subaru Prices very fair their customers service even with Raidons new administra I had been buying my last two cars there since they were Mike's Scarf Subaru Prices very fair their customers service even with Raidons new administration is very good. ONLY thing I not very happy with New Administration is that their prices for Oil change when from $65 to $95 for the same service when it was Mike's Scarf their Personal is very friendly but I can get the same customer service somewhere else and qualify for oil change cheaper than now. This experience was very good and very friendly the representative who helped me. If they reconsider their Prices for Oil change I will definitely keep going there... More
Best experience that you could have Best service you could ever have when buying a car. We were looking for a good car reliable for me and my family they went above and beyond to meet my Best service you could ever have when buying a car. We were looking for a good car reliable for me and my family they went above and beyond to meet my needs. From the first moment that I saw the car and ask for price they sent me a video just to touch basis next day we went saw the car as describe in very good condition. If I have to buy another car I would definitely go to Rairdons Subaru of Auburn More
Professional Service Mark is a competent and qualified service advisor. I’m always happy with my service here. And I’ve been coming here since I bought the Forester new in Mark is a competent and qualified service advisor. I’m always happy with my service here. And I’ve been coming here since I bought the Forester new in 2011. More