Rairdon's Nissan of Auburn

I needed a new car and decided to visit Rairdon. I was greeted by Richard and we talked about what I needed. He never made me feel pressured and he and Jay walked me through the process making sure that I greeted by Richard and we talked about what I needed. He never made me feel pressured and he and Jay walked me through the process making sure that I was going to be happy with the choice I was making. I am more than happy and will always bring my business to Richard and Jay at Rairdon. More

When I went to Rairdon's Nissan of Auburn I was looking for a good used car what I found in addition to a car was a salesperson who went out of his way to help me find a car that was within my budget and w for a good used car what I found in addition to a car was a salesperson who went out of his way to help me find a car that was within my budget and was in good condition. Dan Dickey listened to what I needed in car, even when I told Dan that my funds were low and that my credit was not A+ he still treaded me like I a was a very valued customer. He talked with me about what I felt was my limit on making monthly car paymenys. He work with me to find a car that fit my needs and was able to afford. When the car was found he when to the sales manger Mr Robin Maris who was able to OK the sales. Dan did not push me into trying to go higher then I could afford, I feel that he treated me with respect even when he found out that I was not a high end customer. I would recommend Rairdon's and Dan to anyone looking for a good car and a fair price. More

I was shopping for a car all day, and when I finally came into the Nissan dealership it was a pleasant surprise how easy-going and fun it was to buy our car. Rick Landowski was very considerate of our frustr into the Nissan dealership it was a pleasant surprise how easy-going and fun it was to buy our car. Rick Landowski was very considerate of our frustration and took the time to help us with the little bit of money we had for our downpayment. As a matter of fact, I referred a friend of mine to Rick. I'd also like to say that the desk manager, Robert Hoeye, actually came out and thanked us for buying the car. More

Easy transaction. All done over the internet as I live in Alaska. Got what I wanted for the right price. Michael was great to work with. in Alaska. Got what I wanted for the right price. Michael was great to work with. More

this was my first time buying a new car, and it was a pleasant experience...i expected to be pushed into buying something or pressured to do add ons and what not, but that was not at all how it was...it pleasant experience...i expected to be pushed into buying something or pressured to do add ons and what not, but that was not at all how it was...it was very comfortable and friendly, my questions were well answered, and my options thoroughly explained without pressure! i would definately recommend this dealership! More

I bought a new Juke at Rairdon's at Nissan. They were awesome until after the sale was made. I have left messages and voicemails about the fact I did not get a user manual for a Juke. They gave me one fo awesome until after the sale was made. I have left messages and voicemails about the fact I did not get a user manual for a Juke. They gave me one for a Cube. They will not answer my emails or voicemails. DO NOT buy a car from Rairdon's if you are expecting service after the sale. More

This is the worst dealership that I have ever delt with! They sold us a lemon and refused to help us! We brought our car there four times and then finally brought it to Korum Nissan and we have had 3 transm They sold us a lemon and refused to help us! We brought our car there four times and then finally brought it to Korum Nissan and we have had 3 transmissions put in it and now we are looking at getting a new engine...... nice that Rairdon said there was nothing wrong! I will never purchase another car from them or recommend them to any one! More

Went into this dealership with a quote from the internet sales and an approval letter from my bank for the loan amount and interest rate. Drove the car I wanted and decided to go for it. Then came the manip sales and an approval letter from my bank for the loan amount and interest rate. Drove the car I wanted and decided to go for it. Then came the manipulating and number games. First things first I told them I had an approval letter with a good interest rate and I did not want my credit ran guess what in the mail I got letters from creditors they ran it anyway isn't this against the law? Second when we got back to the finance women she sold us on the Cilajet said it cost 1595 and then 699. We agreed to it then she started talking maintenance and it all of a sudden got skewed. She said that because I was upside down on my loan she had to hide the Cilajet in warranties. I got home reviewed the paperwork in a quiet setting and realized we got taken for a ride.To the tune of 3500 for Nissan security plus, 1559 for nissan maintenance and 795 for GAP. Holy cow what has this lady done, so I wrote a certified letter on the 14th of May the day I purchased the car and I mailed it on the 16th of May to cancel both warranties and the GAP insurance. I have also e-mailed and have not received a response. But the biggest problem came yesterday on the 26th of May. I received my loan documents from the bank and guess what it is not through the bank I had my approval letter from and the interest rate is higher. So let me see you ran my crdit with no authorization and then you used what loan company you wanted and the finance department took my approval letter and everything, can someone please tell me how this happened and why you do this to people. We are a military family and work very hard and to have a blanket pulled over our eyes and fooled like this and then to not even get a response. I want an answer as to whether all of these warranties have been cancelled and if not why and what must I do, because I am not dumb and I know that after 30 days I pay cancellation fees. I have given adequate notice and I deserve an answer. I usually do not do things like this but I am highly dissapointed and feel this may be the only way I can get an answer. More

I met Todd about 9 months ago when I received a letter advising they wanted to buy back my Murano. He sold me a new Sentra and gave me an awesome deal! I liked the car but wanted something with more pow advising they wanted to buy back my Murano. He sold me a new Sentra and gave me an awesome deal! I liked the car but wanted something with more power so I test drove a Nissan Juke and really liked it better. He worked out a deal where I traded in the Sentra and now am driving a brand new 2011 Juke. I love the new car! I really enjoyed working with Todd because he has impeccable integrity and he knows the Nissan products. He really worked hard to make this new car happen for me! I have also nothing but the best experiences with the service department. They have always been very courteous and when they have given me a time frame they have met or exceeded it. I would highly, highly recommend this dealership to anyone looking to purchase any new car. I am totally sold on the Nissan products and I look forward to having my new Juke serviced at this dealership and I will only purchase any future vehicles from them! I hope they are business forever! More

I went into Rairdon to get a new/additional key programmed for my 2008 Titan. As the service desk was playing with my keys & asked my I had 2 key fobs, I informed them that I had remote start. Afte programmed for my 2008 Titan. As the service desk was playing with my keys & asked my I had 2 key fobs, I informed them that I had remote start. After programming a new key, my remote start would not work. After calling the dealership, they basically said too bad, that they were not aware of the after market remote start. I called bs, due to the fact that I told the service desk that it was on my truck. After getting the remote start reprogrammed, I was informed by the tech at the audio store, that the original key was not even programmed to start my truck. Now, I am out of pocket $137.52 ($87.52 for spare key & $50 for remote start reprogramming) and I don't even have what I originally went to the dealership for.. 3 working keys. I only have 2. After a few phone calls with Jay Miller, Rairdon has fixed the problem. They picked my truck up at my work. Reprogrammed all 3 keys & reprogrammed my remote start. Dropped the truck off back at my work by the time I got off work at 3. Rocky start.. good ending. Thanks for your help Jay. More