Rairdon's Nissan of Auburn

Service department I was told that if I buy the gold insurance I would have the best insurance for 7 years or 100000 miles. My driver's seat cover started to have a warn I was told that if I buy the gold insurance I would have the best insurance for 7 years or 100000 miles. My driver's seat cover started to have a warn torn. I am a bit short so I tend to rub my but off and on the seat. When I reported this to the service manager he did not seemed to be enthusiastic of helping. a week later I stopped by and he said he would order the seat cover. 3 weeks later I had not heard anything. I called in and I was informed that the seat cover are in. We made an appointment. As I drove the pick up to the service entrance I was informed that my GOLD insurance for 7 years or 100,000 does not pay for seat cover and labor. Something about 3 years coverage. The cost is $500.00. I was never informed a head of time. This GOLD insurance is a rip off/a lie. I was very pleased in the past not. I believe this GOLD Insurance is a fake. More

Good service. They did the oil change on my car. That was my frist time been there. Andrea was so nice and friendly. I had good experience with this dealership. They did the oil change on my car. That was my frist time been there. Andrea was so nice and friendly. I had good experience with this dealership. More

Service Everything is good as long as they order the parts for my window and call me back If the order arrived. Andrea is a big help. Everything is good as long as they order the parts for my window and call me back If the order arrived. Andrea is a big help. More

Fast and easy car buying experience!! Carmilo and Carlos were excellent in helping my parents buy their Nissan Rogue. Thank you so much! I would definitely recommend buying your next car Carmilo and Carlos were excellent in helping my parents buy their Nissan Rogue. Thank you so much! I would definitely recommend buying your next car at Rairdon's Nissan of Auburn! More

Easiest car buying experience I had the best experience at Rairdon Nissan! Raphael and Carlos we friendly and inviting, answered any question I had and not pushy at all! No one lik I had the best experience at Rairdon Nissan! Raphael and Carlos we friendly and inviting, answered any question I had and not pushy at all! No one likes a pushy salesman. After speaking with them on the phone, I was put at ease and looking forward to working with them. I was in and out with keys in hand in less than 2 hours. I will absolutely be back when I'm looking for my next vehicle! More

Don't ignore women! Told Jake Best that my man and I were looking for a SUV for me and a Truck for my man and that he can help him first, but he never came back to me to Told Jake Best that my man and I were looking for a SUV for me and a Truck for my man and that he can help him first, but he never came back to me to ask if I found a SUV I'm interested in. I find that sales people always talk to the man and ignore the women. To me this is bad customer service and I we won't be back. More

Awesome! 5 year customer. Went into finally get a 2017 Rouge. Michael C was an amazing sales rep. Very knowledgeable and welcoming. Love my new Rouge! 5 year customer. Went into finally get a 2017 Rouge. Michael C was an amazing sales rep. Very knowledgeable and welcoming. Love my new Rouge! More

New owner Test drive a rogue bought it as salesman was helpful an made me at ease thank you Jake Best you are wonderful. Beatiful color red. Test drive a rogue bought it as salesman was helpful an made me at ease thank you Jake Best you are wonderful. Beatiful color red. More

I am totally disappointed!!! I AM TOTALLY DISAPPOINTED!!! I went to the dealer with cash to pay for a 2017 Nissan Rogue. The MSRP price was $35,130 after dealer discount etc. pric I AM TOTALLY DISAPPOINTED!!! I went to the dealer with cash to pay for a 2017 Nissan Rogue. The MSRP price was $35,130 after dealer discount etc. price was $29,988. Of course, the price can go up if I wanted to add warranties, accessories, packages, etc. The salesman came to with a sale agreement for me to sign with $46k price tag. About $4k was for county tax and license, but the $12k a combination of imposed warranties, additional packages and so on…. Without my consent, they wanted me to sign for a loan I did not ask for. Besides, the salesman was irritated every time I ask questions about the car. He was mean, lock of knowledge about the vehicle he tried to sale. I had no patient, unprofessional, and his conduct was erratic. When he couldn’t convince me to sign his sale’s agreement he called his manager. The manager was no better than him, finally he worked away from us. It was a very bad experience. I would not recommend anyone to go there. I do not remember the name of the salesman. I was there to meet Todd Fee, but He did not work that Sunday. From Jean-Claude More