Rairdon's Nissan of Auburn
Auburn, WA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 PM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The most respectful, honest dealer The people that work in this dealer are respectful and so honest, and make buying a vehicle a lot of fun and a breeze to get through The people that work in this dealer are respectful and so honest, and make buying a vehicle a lot of fun and a breeze to get through More
8 months later.. still disappointed I purchased an ACURA RDX from Rairdon's Nissan of Auburn about 8 months back and am disappointed with my experience. First, the whole buying process f I purchased an ACURA RDX from Rairdon's Nissan of Auburn about 8 months back and am disappointed with my experience. First, the whole buying process felt rushed and uncomfortable. I told them I would be back the next day (to buy and think it over) but my salesman told me he wanted to close the deal that night so he could get his cut. Seemed unprofessional. About three weeks after I purchased the car, my oil light went on so I took it in to get it looked at. They told me that my oil was almost bone dry which I found frustrating because I would assume a dealership would check their cars to ensure that they are safe and ready to drive once purchased. One week after, I had a failed battery. I called Rairdon about both issues and they apologized but did not offer any financial help. Hoping this would be the end of it, I took a deep breath and took care of the costs myself. Fast forward 8 months... I recently got my car looked at for safety reasons and was asked if I was aware that my car had been in a previous accident. I answered no as this information was never disclosed to me. They continued to tell me that the passenger front light had been knocked out of place and was duct taped to the bumper as a temporary fix. I called Rairdon today and spoke to a general manager who told me that they do "general inspections" like a doctor performs a physical... but were unaware that the light on my car was hanging on by a piece of tape. I expressed that (in my opinion) a light that is taped on to a bumper is a safety hazard and recommended they perform a better inspection of their cars in the future. The manager agreed. He apologized and proceeded to tell me that Rairdon has a 100% customer satisfaction rating but appreciates my feedback as it could help them get to 110%. According to this site, they are far from even 100%. All in all, I wish I would have read other peoples experiences in full before deciding to move forward with this dealership. My goal in this review is not to be vindictive (this is my first bad review I have written on yelp), but to save someone else the trouble I have been going through these past 8 months! More
Good experienced on buying My experience today was good Gerardo and Edgar were very kind and explained everything very clearly we had no doubt at all thank you very much for you My experience today was good Gerardo and Edgar were very kind and explained everything very clearly we had no doubt at all thank you very much for your attention. More
Factory Recal Good appt times, work completed in less time then quoted. Thanks, it was nice to be in and out on back on the road so quickly. Good work Good appt times, work completed in less time then quoted. Thanks, it was nice to be in and out on back on the road so quickly. Good work More
Great Experience Elle and Edgar are awesome! Their customer service is spot on, enthusiastic without being pushy. Our new Frontier is great, we will be doing business Elle and Edgar are awesome! Their customer service is spot on, enthusiastic without being pushy. Our new Frontier is great, we will be doing business again with Elle and Edgar! More
College car for our daughter Elle was amazing! She worked with us on our “perfect car” for our daughter we are sending off to college. She was very helpful and went above and beyo Elle was amazing! She worked with us on our “perfect car” for our daughter we are sending off to college. She was very helpful and went above and beyond to help in our search. The other sales staff made themselves available to assist in the sale as well. Everyone was very friendly at Rairdons of Auburn, we will be back for future purchases! More
Excellent costumer service. I have a best of best costumer service. Every one of them try to get what I want. Specially Arturo Iglesies best of best salesman . When I was there I have a best of best costumer service. Every one of them try to get what I want. Specially Arturo Iglesies best of best salesman . When I was there Arturo treat me like his family that was awesome. I feel like it his family too. Thank you Arturo and you for all of you. Keep up the good work. I will keep going you guys. More
I liked it! Everyone was friendly and professional! The girl in service who helped me was excellent! She made me a same day appointment and it was quick and seem Everyone was friendly and professional! The girl in service who helped me was excellent! She made me a same day appointment and it was quick and seem less. I sat in the air conditioned lounge and relaxed while my car was serviced. The team who serviced it cleaned it up nice which I appreciate! Everyone I encountered greeted me with a smile and held the door open for me. Great service and friendly staff. Thank you! More
Worst experience ever. They told me they would vacuum and wash my car after 1 hour and 10 minutes of waiting my car was never washed or vacuumed. Worst experience ever! Not They told me they would vacuum and wash my car after 1 hour and 10 minutes of waiting my car was never washed or vacuumed. Worst experience ever! Not happy at all, will NEVER GO BACK. More
Excellent experience -Experiencia excelente We are extremely happy with our experience with Edgar Gutierrez, he really did th best job to find the best offer for us, we had horrible experience a We are extremely happy with our experience with Edgar Gutierrez, he really did th best job to find the best offer for us, we had horrible experience at dealers before we had no experience and lost lots of money on last purchases, our new truck is great and we had an awesome interest :) I highly recommend this dealer and thank you so much to Edgar Gutierrez for the fantastic customer service! Estamos muy satisfechos con el trato que nos diwron gracias a Edgar Gutierrez por el trato humano y por ayudarnos a encontrar un excelente oferta, tenemos horribles experiencias con dealers en el Pasado; y recomendamos altamente este dealer. Super contentos gracias Edgar :) ana y sue More