Rairdon's Nissan of Auburn

This was as bad an experience as I have ever had anywhere. We had a service appointment, left the car the day before the appointment; almost a week later, the problem had finally been diagnosed. T anywhere. We had a service appointment, left the car the day before the appointment; almost a week later, the problem had finally been diagnosed. Then it took another two weeks to get the car back. More

They did a great job very professional kept me informed of what was going on at all times They gave me a great price for the entire service definitely would recommend them. of what was going on at all times They gave me a great price for the entire service definitely would recommend them. More

Service Dept has a problem with communication and made up charges, be wary of the BS rodent kit. charges, be wary of the BS rodent kit. More

Consistently Great customer service and quick turnaround on my service. on my service. More

Super helpful and worked really fast, efficiently getting everything done on my car. Very respectful employees as well that made the experience easy! Highly recommend everything done on my car. Very respectful employees as well that made the experience easy! Highly recommend More

We found them to be very polite and did not pressure us. This is the third car we have purchased from this dealer. We were disappointed to discover no garage door opener on this vehicle. This is the third car we have purchased from this dealer. We were disappointed to discover no garage door opener on this vehicle. More

The place itself is pretty good, salesmen are nice and friendly, the manager can be rude on spots and they also pretty firm on prices sometimes. Overall, not bad. friendly, the manager can be rude on spots and they also pretty firm on prices sometimes. Overall, not bad. More

Fast express service for an oil change. This is a place you can trust with your new car. They inspect the car each time so you don't have problems later on. you can trust with your new car. They inspect the car each time so you don't have problems later on. More

They were very knowledgeable,also very courteous.Keenan was quite receptive to my needs. I would highly recommend Rairdon Nissan as a place to buy and have a your vehicle serviced. was quite receptive to my needs. I would highly recommend Rairdon Nissan as a place to buy and have a your vehicle serviced. More

So this weekend I gave them another (2nd) chance at my car. This was seemingly simple. I just needed my key fobs reprogrammed, and they did it. But 5 days later one of them stopped working and I asked the car. This was seemingly simple. I just needed my key fobs reprogrammed, and they did it. But 5 days later one of them stopped working and I asked them to reprogram it. They tried and said the key fob was dead. I assumed the reprogramming would be done as a courtesy because I was not told they would charge me for it. However they wanted to charge me for another programming, and I refused to pay. I did not agree to pay for anything in advance as I assumed they would be doing this as a courtesy. They wanted to sell me a $286 new key fob, and I declined. I just wanted my keys and my car. They said I had to pay. I complained loudly to the service manager and he said I had to pay. I hollered at the service manager, and he said I had agreed to pay in advance and signed the paperwork. I said (yelled) I was told nothing and I signed nothing. He went to check on that, came back and said he would have my keys in a minute. Which he did. There's no third chances for Rairdon Nissan. I will not go back for service, nor for the purchase of a new car or a used car, and I will be telling everybody I can find not to patronize them. I assume they don't want me back anyway since I made a loud scene in their showroom. They could have avoided all of this by just treating me more fairly. More