Rairdon's Nissan of Auburn

Fast and friendly customer services im highly satisfied everytime i took my car there for anything that my car need to get to oil change and other maintenance that needed to be done .. everytime i took my car there for anything that my car need to get to oil change and other maintenance that needed to be done .. More

Aaron Torres is very nice and very apologetic because they are super busy and explained that it will be a long wait but it’s ok as long as the staff especially Aaron is very friendly and good customer se they are super busy and explained that it will be a long wait but it’s ok as long as the staff especially Aaron is very friendly and good customer service,no problem.Thank you so much for servicing my car and answered all my questions. More

Got me in to perform my maintenance even though the online scheduling service didn't have me as arriving. online scheduling service didn't have me as arriving. More

Good customer service from sales to finance and service.This is my 3rd car already service.This is my 3rd car already More

I took my vehicle in for a recall service and they were prompt and professional with their work. prompt and professional with their work. More

I made the appointment the week before and because the service included alignment the scheduler recommended Monday instrpead of Saturday because he said it was very busy on Saturday. They gave me options service included alignment the scheduler recommended Monday instrpead of Saturday because he said it was very busy on Saturday. They gave me options for arriving. I was there by 9 am know Ing it was going to be a couple hours. The service tech confirmed that and I went for a walk for about an hour. When I arrived back I was told it was going to take longer. I noted that the car was still parked from 9 am. He just said they were backed up. So now I was facing another 3 hr wait. I told them I was waiting without a ride. All I could do was rent a car which I did. So I had to incur a $35.00+ charge because it was impractical to wait. The service tech could have called in the morning telling me they were backed up and been given the option to show up later or something else. It was not his fault and he handled the best he could without emotion. He did apologize for the delay that was out of his control. More

Fantastic customer service from Aaron Torres, in the service department. I had been trying for weeks to get an oil change. So he had me come first in morning, got me in and out so I could meet my Hospi service department. I had been trying for weeks to get an oil change. So he had me come first in morning, got me in and out so I could meet my Hospice nurse, plus because of the ongoing problem, even showed more great service by giving a discount. I was impressed, bought my car there, and all my service has been done there! Again 100% to Rairdons Nissan of Auburn great job Aaron! More

This is the worst place ever to buy a car! I wrote a review before about them. Honestly don’t come to this place they kept saying come back we’ll fix your car so I went back twice nothing got done I ev review before about them. Honestly don’t come to this place they kept saying come back we’ll fix your car so I went back twice nothing got done I even missed work. My car is still the same it’s so frustrating! People like them don’t deserve you spend money or your time with them. Of course Fernando and Pedro kept telling me okay we’ll give your money back come back I am the manager! So I course I went back nothing happen again I missed work again I was so pissed they promised me okay we’ll fix it we’ll also give you are money back! xxxx them xxxx this place More

They are informative, courteous, on time as given, and respectful of my car, the COVID situation and my time. respectful of my car, the COVID situation and my time. More

Friendly staff and well done services. Last time I Friendly staff and well done services. Last time I received 3 car washes as gift, this time, after spent near $1,000 in services, I asked a car wash Friendly staff and well done services. Last time I received 3 car washes as gift, this time, after spent near $1,000 in services, I asked a car wash as a bonus, and I heard that the new management removed this kind os “costumers” cultivation. Really? More