Rairdon's Hyundai Of Bellingham
Bellingham, WA
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I had a very seamless experience at this dealership in the beginning. The process was quick and smooth, and I didn't feel the need to negotiate extensively on the price. However, the final delivery of the the beginning. The process was quick and smooth, and I didn't feel the need to negotiate extensively on the price. However, the final delivery of the vehicle completely ruined what should have been a great milestone. After all was said and done, they failed to mention that the car only came with one key. On top of that, the vehicle was handed over to me with absolutely no floor mats or a cargo liner, and the carpets hadn't even been shampooed. When I brought these issues to their attention, the staff made me feel like I was completely out of luck. While the initial sales process was efficient, the lack of disclosure regarding the missing key and the subpar cleanliness upon delivery left a bad taste in my mouth. It put a real damper on the entire experience, and because of how they handled it at the end, I will not be referring anyone to shop here in the future. More
We had incredibly positive experiences at this dealership. We came in with questions about a week before purchase and Udayveer was helpful and clear and not pushy. When we returned to make the pur dealership. We came in with questions about a week before purchase and Udayveer was helpful and clear and not pushy. When we returned to make the purchase it was easy and well explained every step of the way. We are very satisfied with not only our car but the experience as a whole. More
Did oil change with the multi-point inspection and asked horn not working to be checked. Results included nearly $3000 of service/repair. Most were Failed inspection, one example is air filters. When I aske horn not working to be checked. Results included nearly $3000 of service/repair. Most were Failed inspection, one example is air filters. When I asked why they failed the response was “we have no record of replacement”. I asked if they were inspected and if the actually failed. It was repeated “we have no record so we have to fail and recommend replacement”. I had just had them replaced ~1 year ago. I asked if they could be inspected and was told the tech would check. He came back with “they look fine”. Then I was told my tires needed replacement because front had zero tread. I asked for clarification- you mean really zero? As in Completely bald like a racing slick? Response was “let me check”. He returned with the measuring gauge showing 2. Okay, definitely needing attention but 2 is not zero. Then I get an unsolicited text from the dealer asking to buy my vehicle. The dealer is kind and easy to work with but such lack of integrity should give anyone visiting pause. More
Professional, Efficient customer service is excellent. Even tho I bought my car in Arizona while snow birding for winter I have always been treated great...My next car will definitely be purchased from th Even tho I bought my car in Arizona while snow birding for winter I have always been treated great...My next car will definitely be purchased from this dealership. I love my car!!! More
