Honda of Sumner - Service Center
Sumner, WA
62 Reviews of Honda of Sumner - Service Center
Never buy a Honda Dealer xxxxx you price wise. Charged for gas used on a loaner without telling you it has to be brought back full:( Good customer service would have sa Dealer xxxxx you price wise. Charged for gas used on a loaner without telling you it has to be brought back full:( Good customer service would have said its on us this time for not explaining especially after just spending over 3k to the dealer. No vacuum inside of serviced car on return. Left tag on floor. Personnel belongings that were left on back seat all in dissaray on floor now. Return receipt missing:( Super big thanks cost me even more money. Applied for financing was told around 9%APR-Actual 28.99%APR:( Thanks again. I’ve bought new cars my entire life and never had a repair bill this High not even between all of them combined freakin ridiculous. More
Excellent Service I have always had excellent service with the Honda dealership in Sumner. I purchased my Honda Accord in 2011 and they continue to service it. I would I have always had excellent service with the Honda dealership in Sumner. I purchased my Honda Accord in 2011 and they continue to service it. I would not trust anyone else to perform work on my car. More
Easy and convenient Dealership is easy and convenient. The cost of maintenance isn’t too bad either. Service took 20 mins longer than quoted. Although no one was rude, Dealership is easy and convenient. The cost of maintenance isn’t too bad either. Service took 20 mins longer than quoted. Although no one was rude, no one was particularly friendly either. More
Service Kathryn Speakes at Honda of Sumner was very pleasant to work with. She made the visit fast, easy and convienent. Will take my vehicle there again. Kathryn Speakes at Honda of Sumner was very pleasant to work with. She made the visit fast, easy and convienent. Will take my vehicle there again. More
Wonderful service Katherine went above and beyond to help. Check-in was quick, the service was excellent, and I can’t complain about the price! I will definitely be bac Katherine went above and beyond to help. Check-in was quick, the service was excellent, and I can’t complain about the price! I will definitely be back. More
Pleasant easy quick First time in. Ryan was pleasant--called the dealership where I typically go to ask what had been done during my last service. Caught my car up to sp First time in. Ryan was pleasant--called the dealership where I typically go to ask what had been done during my last service. Caught my car up to speed and on the road again in an hour More
Scheduled service work Rainy day today, but I stayed dry. Drop off and pick up of my vehicle is indoors. Automatic doors open up when I drive up to the service department so Rainy day today, but I stayed dry. Drop off and pick up of my vehicle is indoors. Automatic doors open up when I drive up to the service department so I never have to get out in the rain. When they're all done with it, I pick it up inside again without getting wet. Nice touch. More
New tires This Honda dealership has always treated me extremely well. Brendon Collins is an excellent service person! The service department is always quick to This Honda dealership has always treated me extremely well. Brendon Collins is an excellent service person! The service department is always quick to greet you and take care of you. More
Superior service They were awesome with customer service. I really like bringing my car here for maintenance service. They always friendly and make sure I have whateve They were awesome with customer service. I really like bringing my car here for maintenance service. They always friendly and make sure I have whatever I need when I wait. They also offer me a loaner car. Today I opted to not use a loaner and just wait for car. They always have my car ready before or by the time they estimated it would be ready. More
Great service! I have always been happy with my service at Honda of Sumner! Everyone is very helpful and not pushy. I'm very grateful for their free loaner car progr I have always been happy with my service at Honda of Sumner! Everyone is very helpful and not pushy. I'm very grateful for their free loaner car program as it makes the entire service so smooth. Thank you Honda of Sumner! More