Rairdon's Honda of Sumner

Excellent experience overall! Oswald was our main salesman and created an amazing experience overall for my family buying a new car. Went out of his way to personally make sure we Oswald was our main salesman and created an amazing experience overall for my family buying a new car. Went out of his way to personally make sure we got the car we wanted! Kevin also helped out with the sale and made a great experience as well. Excellent service and experience overall! More

Every person I have spoken to in the service department has been helpful, upfront with any questions and have great PR with customers. There is a really good group of people who work well with people and k has been helpful, upfront with any questions and have great PR with customers. There is a really good group of people who work well with people and keeping a great atmosphere. I appreciate the hard work and the outgoing personalities that come out of Sumner Honda. Great Job! More

Very helpful and friendly Shane it’s really nice guy he explain to me everything I happy explain to me everything I happy More

I was contacted back quickly and multiple times. We ended up making an appointment to drive over the mountains (3 hr drive) to test drive the vehicle. Anna was prepared for us and it worked out grea We ended up making an appointment to drive over the mountains (3 hr drive) to test drive the vehicle. Anna was prepared for us and it worked out great as the vehicle price was dropped. We can came home with the car! More

Service appointments are always convenient. They are quick and keep you informed if something is needed. Love the small town vibe of the area. quick and keep you informed if something is needed. Love the small town vibe of the area. More

Purchased a 2021 Honda Pilot Touring model and the experience was less than satisfactory. This is the 3rd vehicle we have purchased from Rairdon Group. We were provided one key to the vehicle and to experience was less than satisfactory. This is the 3rd vehicle we have purchased from Rairdon Group. We were provided one key to the vehicle and told they would locate the 2nd key the next day when the Sales Manager returned to work because he was using the car to commute to and from work. The next day we were told there was only one key and we would have to pay over $200 for a second key plus $80 to program the new key. After spending almost $50K on a vehicle, I think the dealership should not pass on this cost to the customer. As a 3 time buyer, I would think loyalty means something! Apparently not with the current staffing at this dealership. More

Keely Ballintine,was great to work with. I purchase a new 2022 Honda CRV EX-L. Keely was knowledgeable of the vehicles, options and warranty. She showed be all the available Honda CRV vehicles and inbo new 2022 Honda CRV EX-L. Keely was knowledgeable of the vehicles, options and warranty. She showed be all the available Honda CRV vehicles and inbound shipments. I was able to find the right vehicle at a very good price. More

Always excellent service here , especially the face to face with the service dept. I’ve bought several vehicles here as well and it was an enjoyable experience…Top Notch all the way!! face with the service dept. I’ve bought several vehicles here as well and it was an enjoyable experience…Top Notch all the way!! More

Great Service Clean waiting roomGreat service Great Service Clean waiting room Great service management Excellent communication and follow up APlus dealership Great Service Clean waiting room Great service management Excellent communication and follow up APlus dealership More