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Rairdon's Honda of Sumner

Sumner, WA

4.2
285 Reviews
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16302 Auto Lane

Sumner, WA

98390

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Showing 285 reviews

January 28, 2026

The people at the dealership were very helpful and considerate of our situation and our time. They went out of their way to help. More

by pampetunia@ Hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
Jan 29, 2026 -

Rairdon's Honda of Sumner responded

Your feedback made our day! Thank you for choosing Rairdon's Honda of Sumner and for sharing your experience with our team. We wish you many safe and happy miles ahead, Pam!

January 28, 2026

The vehicles are top quality and the sales and finance people are awesome. They worked with me to put me in the best possible car and I love it. Great dealership, would highly recommend. More

by jaisson23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fidel , Sales Team
Jan 29, 2026 -

Rairdon's Honda of Sumner responded

Thank you for recommending our team at Rairdon's Honda of Sumner! We are thrilled to hear that you drove off in such a quality vehicle. See you next time!

January 28, 2026

Jamie was great to work with. I was in and out buying my Honda fit. More

by AustinB7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie , Sales Team
Jan 29, 2026 -

Rairdon's Honda of Sumner responded

Hi Austin, thanks so much for taking the time to leave Rairdon's Honda of Sumner a great review! We'll be sure your high praise reaches Jamie.

January 26, 2026

We took our car in for routine oil change, and somehow they messed up the system, including the gas gauge. Leading to us running out of gas hours away from home, leading to a tow truck, a car rental and a More

by nmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla, customer “service”
Jan 27, 2026 -

Rairdon's Honda of Sumner responded

I'm sorry to hear about the distressing situation you experienced and the inconvenience it caused. We're concerned about the issues that occurred after your visit, as well as the lack of follow-up on our part. I want to assure you that we value your trust and business and are committed to making this right. Please reach out at your earliest convenience so we can better assist you. Thank you, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com

January 26, 2026

Personable, friendly salesman. Very efficient finance guy. From the time I checked the online inquiry as to availability at 11:00 pm and got an immediate response, to when we clos More

by jkedmunds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Team
Jan 26, 2026 -

Rairdon's Honda of Sumner responded

Thank you for sharing your experience with us! We're pleased to hear everyone made you feel welcome from start to finish. We truly appreciate your recommendation and will be sure to share your kind words with the team. We hope to see you again at Rairdon's Honda of Sumner!

January 25, 2026

Serany our sales person was very professional and knowledgeable would definitely be back to purchase again in the future More

by Oregonflyer69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serany, Sales Team
Jan 26, 2026 -

Rairdon's Honda of Sumner responded

Thank you for choosing Rairdon's Honda of Sumner and for sharing your experience with Serany. Here's to many miles ahead! See you next time!

January 24, 2026

Kayla was professional, knowledgeable and efficient. Dealership was easy to access online and very friendly. More

by kmdemarco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Sales Team
Jan 26, 2026 -

Rairdon's Honda of Sumner responded

It's so nice to hear that Kayla provided excellent assistance! Thank you for choosing Rairdon's Honda of Sumner, Marco.

January 24, 2026

Clear communication, prompt and friendly service, and very helpful with explaining the services and options available to me. More

by chriswilder24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiane
Jan 26, 2026 -

Rairdon's Honda of Sumner responded

We love to hear this! Thank you for choosing Rairdon's Honda of Sumner and sharing your support for our team. See you next time, Chris!

January 24, 2026

I just went in for service on my Pilot and had a very warm greeting from Chiane Martin, the Service Advisor. As she pointed out items that my car needed, I never felt any pressure from her to do anything More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiane Martin, Service Advisor
Jan 26, 2026 -

Rairdon's Honda of Sumner responded

Hi Tim, we're glad you enjoyed your experience with Chiane at Rairdon's Honda of Sumner. We hope to welcome you back to our shop in the future!

January 23, 2026

Joseph and Shane took great care with us acknowledging what we needed and wanted it done and finally made it happen so I am sending a great review and saying thank you very much! More

by Gma1denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
Jan 26, 2026 -

Rairdon's Honda of Sumner responded

We're so pleased Joseph and Shane made your experience so positive! Thank you for choosing Rairdon's Honda of Sumner and sharing your support, Denise.

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