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Rairdon's Honda of Sumner

Sumner, WA

2.5
193 Reviews
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16302 Auto Lane

Sumner, WA

98390

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Showing 193 reviews

February 18, 2024

The epitome of “bait and switch”. Offered a price on my vehicle and blamed the valuation on Cargurus, a service they pay for. They said they cancelled their service. In checking wi More

by 500 Realty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Genevieve Bode
February 04, 2024

Don’t buy a used car from this dealership. The first “certified” car I looked at had several parts missing off it. I should have left at that point. I ended up purchasing a “certified” Honda A More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car sales manager
December 31, 2023

Went to look at a 2012 used Subaru Legacy. Called ahead and was given a time to come down to meet with “JD”. When I arrived at the dealer I was told he no longer worked there and met with Noah More

by Megan
Recommend Dealer
No
Employees Worked With
Noah
December 16, 2023

We have done business with them for 13yrs. . service has been good.. but over the last year. There customer service is horrible.. will never do business with them again.. my husband went i ther More

by lisatenney69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didnt catch the name
December 03, 2023

I had an outstanding experience buying a used 2022 Honda Odyssey from Sam at Rairdon's Honda of Sumner. Sam, our salesperson, not only skillfully created a no-pressure environment but also adeptly addressed More

by hsuanchieh chang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
November 17, 2023

Could offer better customer service. No follow up calls and I had to beg for a copy all the financial documentation I signed. Received the vehicle with a half empty tank. More

by Abcd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
July 18, 2023

Bought a used truck 2 weeks ago and to get serviced and needs a new transmission! Isn’t that something that should be checked during their so called inspection? More

by taihler91
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tommy
July 06, 2023

100% do not recommend. On my way home from picking up the vehicle a noise started from underneath. My driveshaft was hanging on by a thread with my 2 year old in the car. H More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
June 16, 2023

Everything was great. My only complaint was whoever drove my car after the oil change, moved the seat all the way back and tilted way back like a teenager would. You kno More

by rhamer5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 19, 2023

Selling unsafe cars and don't disclose issues that are known. Can't trust what they say. More

by Scott Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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