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Rairdon's Honda of Sumner

Sumner, WA

2.5
193 Reviews
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16302 Auto Lane

Sumner, WA

98390

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Showing 193 reviews

June 22, 2014

Outstanding customer care and service at Jay's Honda Sumner Last month, a few hundred miles over the 100k warranty, my A/C unit stopped working. I recharged freon hoping that would help but it didn't. So I took More

by elizabethanddan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 25, 2014

smelled coolant, saw coolant..... I found the leak :( Brought our 2006 pilot in for an obvious coolant leak. They said it was tested and could not find it- Really ? I brought it home and found it in short More

by RonJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service advisor
April 05, 2014

Got timing belt serviced,replaced water pump they broke one the bolts on the water pump, did not even tell me they did it until I found out from an independent mechanic because I had to fill up the radiato More

by Jordan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Repairmen
March 19, 2014

The service at Jay Lee's was timely and professional. Service was provided with no surprises. They even were patient with my not so technical questions. More

by MichaelDalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Jena
January 01, 2014

was a great place to buy a car would recommend the people where great and respectful did not feel pressured to buy got the right car for the right price More

by deanojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ted tanksley
December 31, 2013

Chinh was very pleasant and friendly!! The reason for only a "good" overall rating was that it took 4.5 hours from start to finish to purchase the car. after a full days work that was just too long. More

by Dlmeadows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
December 31, 2013

Service was great, everyone was very friendly, the consultant's were very cooperative, and easy to negotiate with and had the customer's best interest always in mind. Would definatly recommend to anyo More

by jamkah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
December 27, 2013

It was an Easy transaction. I Love working direct with the managers! The whole staff was nice and the coffee was hot unlike the other honda dealers. Oh and they even gave me a hat. More

by R_u_CK_u_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Tanksley
December 24, 2013

Dec. 22, 2013 Stopped at Honda of Sumner to look at Dec. 22, 2013 Stopped at Honda of Sumner to look at new CR V. Was greeted at the door by Chinh.We felt welcomed and comfortable at this dealership More

by jimsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
December 18, 2013

I went into Jay Lee honda in a little bit of a predicament. I owed more on my truck than it was worth and had been turned down pretty much everywhere else. But these guys had an awesome sale going More

by Joefoe92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry, Justin, and Zack