Rairdon's Honda of Sumner

Outstanding customer care and service at Jay's Honda Sumner Last month, a few hundred miles over the 100k warranty, my A/C unit stopped working. I recharged freon hoping that would help but it didn't. So I took Last month, a few hundred miles over the 100k warranty, my A/C unit stopped working. I recharged freon hoping that would help but it didn't. So I took it in to Jay's but - lo and behold - when they had it in-shop it worked fine. About 10 days later, it conked out again for good. I knew it was over warranty but when I took my car in last week for scheduled 100k and 115k maintenance, I mentioned it had failed again. Not only did they do the scheduled maintenance but my service rep called his manager who Ok'd the A/C repair. Whoopee!!! Feel like I'm good to go for another 100k and Jay's has definitely earned the opportunity to vie for my next new car purchase next year. More

smelled coolant, saw coolant..... I found the leak :( Brought our 2006 pilot in for an obvious coolant leak. They said it was tested and could not find it- Really ? I brought it home and found it in short Brought our 2006 pilot in for an obvious coolant leak. They said it was tested and could not find it- Really ? I brought it home and found it in short order. Took it to be fixed to another dealer. Steer clear folks !!! More

Got timing belt serviced,replaced water pump they broke one the bolts on the water pump, did not even tell me they did it until I found out from an independent mechanic because I had to fill up the radiato one the bolts on the water pump, did not even tell me they did it until I found out from an independent mechanic because I had to fill up the radiator every day, I took back to Jay Lee for the problem. They charged me again for diagnose and told me it was the head gaskets this time. Oh what a story. Bunch of highway robberies. Noooooo not recommend . Baaaaddd......thank you for reading! More

The service at Jay Lee's was timely and professional. Service was provided with no surprises. They even were patient with my not so technical questions. Service was provided with no surprises. They even were patient with my not so technical questions. More

was a great place to buy a car would recommend the people where great and respectful did not feel pressured to buy got the right car for the right price where great and respectful did not feel pressured to buy got the right car for the right price More

Chinh was very pleasant and friendly!! The reason for only a "good" overall rating was that it took 4.5 hours from start to finish to purchase the car. after a full days work that was just too long. only a "good" overall rating was that it took 4.5 hours from start to finish to purchase the car. after a full days work that was just too long. More

Service was great, everyone was very friendly, the consultant's were very cooperative, and easy to negotiate with and had the customer's best interest always in mind. Would definatly recommend to anyo consultant's were very cooperative, and easy to negotiate with and had the customer's best interest always in mind. Would definatly recommend to anyone More

It was an Easy transaction. I Love working direct with the managers! The whole staff was nice and the coffee was hot unlike the other honda dealers. Oh and they even gave me a hat. the managers! The whole staff was nice and the coffee was hot unlike the other honda dealers. Oh and they even gave me a hat. More

Dec. 22, 2013 Stopped at Honda of Sumner to look at Dec. 22, 2013 Stopped at Honda of Sumner to look at new CR V. Was greeted at the door by Chinh.We felt welcomed and comfortable at this dealership Dec. 22, 2013 Stopped at Honda of Sumner to look at new CR V. Was greeted at the door by Chinh.We felt welcomed and comfortable at this dealership right away.Was shown the vehicle and dicussed the available options.Without hesitation, Chinh suggested we take a test drive, which we did.We liked the car. Next concern was the trade in and price. As Chinh said " No problem, thats my job I will take care of you". Once we had a deal and shook hands nothing but smiles. We will strongly recommend this dealership and Chinh Le for a great car buying experience Thank You Jim and Susan Fiala More

I went into Jay Lee honda in a little bit of a predicament. I owed more on my truck than it was worth and had been turned down pretty much everywhere else. But these guys had an awesome sale going predicament. I owed more on my truck than it was worth and had been turned down pretty much everywhere else. But these guys had an awesome sale going on and told me it would be just what I needed to get out of my situation. Garry was the one helping me out with all of this and was super helpful. Really straight forward and too the point. Justin and Zack also helped and I can't say enough about how helpful everyone was. I didn't think I could get out of my truck but they found a way and I have a brand new car now! More