Rairdon's Honda of Sumner
Sumner, WA
Filter Reviews by Keyword
By Type
Showing 191 reviews
Got timing belt serviced,replaced water pump they broke one the bolts on the water pump, did not even tell me they did it until I found out from an independent mechanic because I had to fill up the radiato one the bolts on the water pump, did not even tell me they did it until I found out from an independent mechanic because I had to fill up the radiator every day, I took back to Jay Lee for the problem. They charged me again for diagnose and told me it was the head gaskets this time. Oh what a story. Bunch of highway robberies. Noooooo not recommend . Baaaaddd......thank you for reading! More
The service at Jay Lee's was timely and professional. Service was provided with no surprises. They even were patient with my not so technical questions. Service was provided with no surprises. They even were patient with my not so technical questions. More
was a great place to buy a car would recommend the people where great and respectful did not feel pressured to buy got the right car for the right price where great and respectful did not feel pressured to buy got the right car for the right price More
Chinh was very pleasant and friendly!! The reason for only a "good" overall rating was that it took 4.5 hours from start to finish to purchase the car. after a full days work that was just too long. only a "good" overall rating was that it took 4.5 hours from start to finish to purchase the car. after a full days work that was just too long. More
Service was great, everyone was very friendly, the consultant's were very cooperative, and easy to negotiate with and had the customer's best interest always in mind. Would definatly recommend to anyo consultant's were very cooperative, and easy to negotiate with and had the customer's best interest always in mind. Would definatly recommend to anyone More
It was an Easy transaction. I Love working direct with the managers! The whole staff was nice and the coffee was hot unlike the other honda dealers. Oh and they even gave me a hat. the managers! The whole staff was nice and the coffee was hot unlike the other honda dealers. Oh and they even gave me a hat. More
Dec. 22, 2013 Stopped at Honda of Sumner to look at Dec. 22, 2013 Stopped at Honda of Sumner to look at new CR V. Was greeted at the door by Chinh.We felt welcomed and comfortable at this dealership Dec. 22, 2013 Stopped at Honda of Sumner to look at new CR V. Was greeted at the door by Chinh.We felt welcomed and comfortable at this dealership right away.Was shown the vehicle and dicussed the available options.Without hesitation, Chinh suggested we take a test drive, which we did.We liked the car. Next concern was the trade in and price. As Chinh said " No problem, thats my job I will take care of you". Once we had a deal and shook hands nothing but smiles. We will strongly recommend this dealership and Chinh Le for a great car buying experience Thank You Jim and Susan Fiala More
I went into Jay Lee honda in a little bit of a predicament. I owed more on my truck than it was worth and had been turned down pretty much everywhere else. But these guys had an awesome sale going predicament. I owed more on my truck than it was worth and had been turned down pretty much everywhere else. But these guys had an awesome sale going on and told me it would be just what I needed to get out of my situation. Garry was the one helping me out with all of this and was super helpful. Really straight forward and too the point. Justin and Zack also helped and I can't say enough about how helpful everyone was. I didn't think I could get out of my truck but they found a way and I have a brand new car now! More
Had a great experience with Jim, Scott, and Justin. I wanted to buy a Honda Fit, but my bank was taking longer than usual to review my loan. I needed the car the day I went in because my other car was o wanted to buy a Honda Fit, but my bank was taking longer than usual to review my loan. I needed the car the day I went in because my other car was overheating and I had no other transportation. They got me a loan from their bank, but it was at a higher rate than the one I expected to get from my bank, so they allowed me to buy the car that day and had me sign a contingency agreement that gave me a few extra days to choose which loan I would use. I really appreciated the extra time and effort they took to figure out a solution that made us all happy :) More
I am leasing my 2013 CRV and got a great deal when I got it. I have had wonderful service starting from sales to service. I had my first oil change last month and I had a great experience with them. I re it. I have had wonderful service starting from sales to service. I had my first oil change last month and I had a great experience with them. I recommend anyone that is looking for a great deal to check out Jay Lee's Sumner of Honda as you won't be disappointed. I LOVE my vehicle and am so glad I checked them out. More