
Rairdon's Honda of Sumner
Sumner, WA
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New Honda Purchase! Duane and Carlos were great! We initially came in to get a safety inspection on a Honda vehicle we were planning on purchasing from another local dea Duane and Carlos were great! We initially came in to get a safety inspection on a Honda vehicle we were planning on purchasing from another local dealership. Due to their no pressure technique and knowledgeable of Honda vehicles, we are walking out tonight with a new Honda Civic! More
Dodge Durango deal Nice low pressure dealer, Duane Stamper was a pleasure to do business. The dealership make the the car transfer a nice experience, all the departments Nice low pressure dealer, Duane Stamper was a pleasure to do business. The dealership make the the car transfer a nice experience, all the departments handled their job very promptly and professional. More
Muy buen servicio Muchas gracias a Carlos Y a Duane por ayudarme con mi compra de mi Civic 2016 ex-l muy contento con todo si voy a recomendarlos gracias y por la venta Muchas gracias a Carlos Y a Duane por ayudarme con mi compra de mi Civic 2016 ex-l muy contento con todo si voy a recomendarlos gracias y por la venta de fiestas patrias More
Great Service Very Happy with my purchase Duane Stamper helped us purchase a 2015 Certified Civic and made it easy and fast definitely would recommend him and his s Very Happy with my purchase Duane Stamper helped us purchase a 2015 Certified Civic and made it easy and fast definitely would recommend him and his staff very friendly More
Jeff in service was great Jeff in service was awsome, Exceded my expectations. He went above and beyond to help me and get it done in my time and put me as a priority. I always Jeff in service was awsome, Exceded my expectations. He went above and beyond to help me and get it done in my time and put me as a priority. I always have a good feeling walking to his desk. More
Excellent Service always a pleasure dealing with my service advisor Jeff Douglas, never a hassle. He never steers me wrong. I will always return to the dealership for always a pleasure dealing with my service advisor Jeff Douglas, never a hassle. He never steers me wrong. I will always return to the dealership for service work More
Excellent service!! My service advisor Ann Stiers was very Pleasant to work with! let's just say I was a very rude customer and even with me being rude, she kept a smile My service advisor Ann Stiers was very Pleasant to work with! let's just say I was a very rude customer and even with me being rude, she kept a smile on her face and worked with me. She got me out faster then expected. More
Service Dept is Great! I've been taking my Crosstour to Jeff for service for the past two years. He always provides excellent service. He is very honest and fair and doesn't I've been taking my Crosstour to Jeff for service for the past two years. He always provides excellent service. He is very honest and fair and doesn't recommend unnecessary things to "fix". Great dealership. More
Alicia is phenomenal It was a great experience working with Alicia at Sumner! She greeted us in the parking lot, and was very knowledgeable about her products! She even It was a great experience working with Alicia at Sumner! She greeted us in the parking lot, and was very knowledgeable about her products! She even sat w our 3 kids so we could get all of the papers signed! The best car buying experience in my life!!!! Thank you Alicia for our amazing Odyssey! !! More
Poor Communication & NO trust in the Service performed I brought my Honda into this dealership for an air bag recall and an oil change on 8/12/16. I took a 1/2 day off from work to meet their appt. schedul I brought my Honda into this dealership for an air bag recall and an oil change on 8/12/16. I took a 1/2 day off from work to meet their appt. schedule. dropped my car off at 11:30am and I received a Phone call at 3:30 pm that the service tech called in sick and they weren't able to work on my car at ALL. I'm now pretty pissed off that I just wasted sick leave and they did nothing to my car. I came to pick up my car around 6 ish and Catherine was working the service counter. She put me in a loaner and fixed my car on Saturday. I picked up my car the following Monday,Oil change complete and new air bag installed. when I got home, I pulled my hand brake and it went all the way up and didn't engage the rear brakes. I took the car back the following Friday to fix another safety issue ( seat belt ) and get my E-barke restored. The service tech stated that I needed new Calipers. Really, the e-brake worked fine before my visit to this shop. I got in my car and went home and looked up e-brake adjustments. it took me 10 minutes to adjust and it works like a dream. I will not use this shop in the Future for any service needs More