Rairdon's Honda of Sumner

Great place to buy a car My girlfriend went online and set up an appointment to go in and test drive CRV. The person we were suppose to meet with was sick. We were sent to Jam My girlfriend went online and set up an appointment to go in and test drive CRV. The person we were suppose to meet with was sick. We were sent to Jamie Palmidy she was one of the best salespeople either of us had EVER dealt with in all of our car purchases. Jamie is very upbeat, smart , and good with her interpersonal skills. She sells the car and the dealership with a upbeat and lively demeanor. We also had a very good experience with Finance and Customer support, Jonathan Brown and Jessica Moter they are a testimate to the overall look, feel, and atmosphere of the dealership. Buying a car to me is like having teeth pulled you have to do it when its time and is usually painful. If my dentist had people like JAMIE, JONATHAN, and JESSICA I would go more often. Truly excellent job to the RAIRDON HONDA family of Sumner. Don't ever let Jamie get away she is a true asset to your business. Bob & Laurie More

Excellent Service We came to Honda of Summer to look at a specific car advertised in Car Gurus. It was exactly what we wanted. The staff was super friendly, very accomm We came to Honda of Summer to look at a specific car advertised in Car Gurus. It was exactly what we wanted. The staff was super friendly, very accommodating & willing to negotiate. Duane goes out of his way to make sure purchasing a vehicle from Honda is stress free. I highly recommend Honda of Sumner. More

Duane & Used Car Purchade Our SUV was totaled in a car accident. We loved this SUV everything about it. With limited funds from insurance we were on the search to find a simila Our SUV was totaled in a car accident. We loved this SUV everything about it. With limited funds from insurance we were on the search to find a similar SUV. We went to our regular dealership for help and suggestions. We were not greeted upon arrival. Once we finally met with a Rep he was helpful until we told him the $ amount we had. He dismissed us we felt due to the lack of dollar sale. However he doesn't know perhaps that was our beginnings and we might go further. So very disappointing. We then. One Rairdons Honda of Chevrolet. Justin immediately greeted us and introduced Duane. Duane was courteous thoughtful kind and professional. He listened to our concerns and needs. We were thrilled to purchase our car from Duane. He is the type of person you feel like he's your friend. We would highly recommend Duane. Not once did we feel rushed pushed or not cared about. Thank you Honda for hiring caring thoughtful kind individuals like Duane. You have a new customer. More

Service Department As I sit here at Les Schwab on an overcast Monday morning, waiting for my Honda to receive new brakes all the way around, I wonder how it is that your As I sit here at Les Schwab on an overcast Monday morning, waiting for my Honda to receive new brakes all the way around, I wonder how it is that your service department missed how bad the brakes were. My 1998 Honda Accord received an oil change (9/27/16) and as part of your service, you provide a “Multi-Point Vehicle Inspection” and the brakes were rated yellow, which by your definition equals “May Require Future Attention” – in my translation is a CYA activity as most everything on an aging vehicle will require future attention and relieves you of any liability for failures. My confidence in your service department to take care of my car is gone and I nor my car will not be returning. I am confused on how within a month, the brakes began squealing and upon further inspection (not by your service department) were diagnosed as follows: the rear brakes are pretty much gone, as well as the front drivers’ side and the only wheel with any brake left is the front passenger side. In closing, I will tell everyone I know of your poor service department and their lack of ability to inspect Honda vehicles and provide a quality condition assessment, as I do not want my family and friends to put their lives in peril from driving their Honda without qualified information from your service department. More

Tyler is da bomb!!! Dude stayed late just to clean my ride! Kris made the numbers work!!!! Jessica the customer service manager followed up and made up feel take care of. Dude stayed late just to clean my ride! Kris made the numbers work!!!! Jessica the customer service manager followed up and made up feel take care of. Thank you Honda of sumner!!! More

Best customer service!! James was the best sales consultant! My wife was in the hospital anticipating labor and James did such an amazing job coming to meet me at the hospita James was the best sales consultant! My wife was in the hospital anticipating labor and James did such an amazing job coming to meet me at the hospital to finalize all documents. The next day he even delivered the car to me at my home. That is above and beyond and he was super nice and professional! More

Shannon, Justin & Kris were all great! Great experience! Everyone was friendly, as soon as I walked in, I was greeted by everyone. I purchased my car from Shannon, she was helpful and answe Great experience! Everyone was friendly, as soon as I walked in, I was greeted by everyone. I purchased my car from Shannon, she was helpful and answered all my questions. Justin and Kris from Finance were also helpful. I was in a time crunch and all 3 were thorough and worked expeditiously. More

Good job Nick Great service and, they work hard to get everything right. Nick and his team did an excellent job locating a new Honda Ridgeline in the color I wanted Great service and, they work hard to get everything right. Nick and his team did an excellent job locating a new Honda Ridgeline in the color I wanted. More

New Honda Purchase! Duane and Carlos were great! We initially came in to get a safety inspection on a Honda vehicle we were planning on purchasing from another local dea Duane and Carlos were great! We initially came in to get a safety inspection on a Honda vehicle we were planning on purchasing from another local dealership. Due to their no pressure technique and knowledgeable of Honda vehicles, we are walking out tonight with a new Honda Civic! More

Dodge Durango deal Nice low pressure dealer, Duane Stamper was a pleasure to do business. The dealership make the the car transfer a nice experience, all the departments Nice low pressure dealer, Duane Stamper was a pleasure to do business. The dealership make the the car transfer a nice experience, all the departments handled their job very promptly and professional. More