Rairdon's Honda of Marysville

The guys were very helpful I had an early appointment to take care of a recall issue, and to find out what was making a rattling sound in the front of my car. I had my two young I had an early appointment to take care of a recall issue, and to find out what was making a rattling sound in the front of my car. I had my two young kids with me so they offered a loaner car so I didn't have to wait around while they attempt to diagnose the problem. After about an hour and a half they called to tell me the recall issue was taken care of, but they couldn't figure out what the rattling sound was. So I transferred everything back to my car and gave back the loaner. Soon after I drove away, I heard the sound again. So I returned to the dealership and asked to take a technician for a drive to let them hear what I was hearing. After the tech heard the sound he wanted to figure out what it was. So, again I transferred carseats, (and my Costco groceries) back into a loaner. The guys at the front counter were very helpful and quick to get us back into a loaner. Even though I was annoyed to play musical cars with two small children in tow, they figured out the problem and it wasn't more than a rock stuck in my bumper, and rolling around. I'm glad it wasn't a serious problem and it was easily resolved. Shout out to Carlo, Ryan, and Matt for taking care of us and our car. More

Least amount of stress The salesman and people at Honda of Marysville were amazing! They made it non stressful and such an easy process! I love my new car and service with t The salesman and people at Honda of Marysville were amazing! They made it non stressful and such an easy process! I love my new car and service with them has been impeccable! Thank you! More

Efficient My experience with the service was thorough and done in a timely manner. The entire process beginning to end was smooth. They worked well with me to m My experience with the service was thorough and done in a timely manner. The entire process beginning to end was smooth. They worked well with me to make me feel comfortable with my purchase and at the price I wanted. More

Service Department They explain and ask questions on the service I was having done. Good customer service . The work was done in a timely manner. I had the rotar and They explain and ask questions on the service I was having done. Good customer service . The work was done in a timely manner. I had the rotar and back brakes service. More

Just can't say at this time that I would refer a friend! Update 6/8/16 The General Manager was good enough to at least call me to apologize and talk to me about my experience there once he found out I was n Update 6/8/16 The General Manager was good enough to at least call me to apologize and talk to me about my experience there once he found out I was not happy with my visit. i still think they have a lot of work to do before they will become a 5 star dealership but it seems to me they are at least working toward that goal. More

scam artists. do not fill out a credit app IF YOU HAVE YOUR OWN FINANCING, YOU DO NOT NEED TO FILL OUT A CREDIT APP TO BUY A CAR. We drove up from Seattle with the family in tow to purchase a u IF YOU HAVE YOUR OWN FINANCING, YOU DO NOT NEED TO FILL OUT A CREDIT APP TO BUY A CAR. We drove up from Seattle with the family in tow to purchase a used 2015 Honda Touring Elite that was competitively priced ($36.8k). Honestly, I was prepared to not put up much of a fight to get it, but we never even got to numbers because Ty and his sales manager (neither of them is up on the staff page) insisted I couldn't start talking to them until I filled out a credit app. I declined because I came with my own financing.They insisted it was just to prove who I am, "so fill out just the top 5 lines of this form. no need for social!" I still declined siting that this form clearly was marked Honda FInancial Services Credit Application. There's no need. They both got very aggressive and angry that I wouldn't fill out the form and said to quote, "THIS IS FEDERALLY MANDATED." That's absolute bull, it's bullying technique to get my credit report so they had more information to haggle with me with. This is outright deviant and dangerous practice. It's incredibly borderline illegal. Thing is, I gave them my license so I could test drive a car, but they need my handwriting on that form in order to save their xxxxx in case they pulled my credit report while I was on a test drive. Needless to say, if I see a single hit I don't recognize. I will be calling my lawyer. Google Edmunds car dealership credit report scam. You'll see what I'm talking about. More

Awesome experience! Buying a new Honda was an easy, smooth experience without the usual stress & haggling. I got an excellent deal on my dream car. Salesman Dave Singh wa Buying a new Honda was an easy, smooth experience without the usual stress & haggling. I got an excellent deal on my dream car. Salesman Dave Singh was so nice, helpful, knowledgeable & went out of his way to make this a positive experience. Highly recommend this dealership! More