
Rairdon's Honda of Marysville
Marysville, WA
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Great customer service While driving home after work I noticed a loud noise coming from the back of my Accord so I stopped by Marysville Honda to have the service department While driving home after work I noticed a loud noise coming from the back of my Accord so I stopped by Marysville Honda to have the service department take a look. Even though I didn’t have a set appointment they took care of me and allowed me to have a loaner car. The employee that greeted us was very helpful and polite. Please pass on to his manager our thanks. His name is David . We will return to your business and pass on to our family and friends on how we were treated by your employees. Thanks again, Mr & Mrs Daniels More
Odyssey check up Service tech Jason was great as was the service advisor Brian. Jason went out on test drive to determine source of exhaust rattle. Ultimately found Service tech Jason was great as was the service advisor Brian. Jason went out on test drive to determine source of exhaust rattle. Ultimately found two locations. More
Excellent service Excellent service. I needed second car for drive to work. I found excellent service at Marysville Honda. Great deal no hassle. Would recommend to ever Excellent service. I needed second car for drive to work. I found excellent service at Marysville Honda. Great deal no hassle. Would recommend to everyone. More
Lugnuts not tightened during routine tire rotation 10 days after my oil change and tire rotation my car was making some really loud noises. After bringing the CRV in for reinspection, they found a tot 10 days after my oil change and tire rotation my car was making some really loud noises. After bringing the CRV in for reinspection, they found a total of 4 lug nuts missing and the remains loose on the right side wheels. This was due to not following procedure during rotation. We will not be back to Honda of Marysville for service or next new car. Their lack of customer service or even a call to me is totally lacking. I bought the CRV for its safety features, but they put me and my passengers at huge risk!! Never again! More
Oil change Super fast on a Saturday afternoon, out in less than 1.5 hour estimated. Checked brakes and rotated tires. Let me know brakes need service soon and pr Super fast on a Saturday afternoon, out in less than 1.5 hour estimated. Checked brakes and rotated tires. Let me know brakes need service soon and provided quote for that. More
The $2000 Brake Job! I dropped vehicle off at 8AM appointment. Got called around 9:30 telling me they would have to replace all 4 calipers and all 4 rotors and that the es I dropped vehicle off at 8AM appointment. Got called around 9:30 telling me they would have to replace all 4 calipers and all 4 rotors and that the estimate was going to be $1700. I told them that I was not happy about that, but needed to get the work done. They called me about 5:40 and said they were almost done. After arriving I informed them that I wanted my original rotors and calipers. They told me I would have to pay the core charge for my calipers which was fine with me. After looking at the rotors I noticed that 1 was almost brand new and did NOT need to be replaced. When I told them that, they told me they didnt have a rotor machine for my rotors and that they sent them to NAPA to have them machined and that Napa was to blame because they said they didnt want to machine that one. They only put 2 new rotors on and had 2 machined. The 1700 estimate was to replace all 4. After almost another hour they were finally ready to take my money. The final bill was $2000, minus about $150 for the core charges. I would never take my vehicle to that HONDA dealership again and would be never recommend anyone to take their vehicle their unless they want to get their hard earned money stole from them for crappy service. More
Service Excellent team, I always use this dealership for my Honda Civic. Never had a negative experience. Mechanics are great. Even the service operator was e Excellent team, I always use this dealership for my Honda Civic. Never had a negative experience. Mechanics are great. Even the service operator was excellent in setting appointment. More
Great customer service The staff was very helpful and friendly, I felt like they were looking out for our best interest. I would definitely recommend this place to others. The staff was very helpful and friendly, I felt like they were looking out for our best interest. I would definitely recommend this place to others. More
Repair/service is the best! Stranded in Stanwood. Towed car to Marysville and they had a loaner car ready to go. Car needed a new starter and it was ready by noon the next day. Stranded in Stanwood. Towed car to Marysville and they had a loaner car ready to go. Car needed a new starter and it was ready by noon the next day. Very happy - Brian is great! More
Friendly great communication Charles aka Wheels was very helpful in making sure I got the best deal for my new car. He succeeded in doing his best to make sure I was content. Charles aka Wheels was very helpful in making sure I got the best deal for my new car. He succeeded in doing his best to make sure I was content. More