Rairdon's Honda of Marysville
Marysville, WA
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Unbelievable price The internet sales manager Alisa was very friendly and helpful in getting a deal for us that we were very comfortable with and below what we were expe The internet sales manager Alisa was very friendly and helpful in getting a deal for us that we were very comfortable with and below what we were expecting to pay, saving us time in the long run. We had planned on just looking and figuring out what we wanted, and then shopping around for the best price. I am positive no one would beat the price they gave us. While we waited to finish paperwork she made sure we were comfortable and taken care off. The finance manager, even though it had been a long day for him, was friendly, helpful in working with us to find the best interest rate, and helped with are questions regarding protection packages. They made the car buying experience pleasant and we definitely would recommend them. More
Great experience Friendly and helpful people, from the service department to the sales department. They helped us get out of a vehicle and into a new one with minimal Friendly and helpful people, from the service department to the sales department. They helped us get out of a vehicle and into a new one with minimal fuss. More
Completely Satisfied Friendly & knowledgeable salesman. Closed the deal with manager fairly quickly, with fair prices for new car & fair trade-in value. Mentioned all ki Friendly & knowledgeable salesman. Closed the deal with manager fairly quickly, with fair prices for new car & fair trade-in value. Mentioned all kinds of add-ons but no pressure when I declined them. Had new car ready to drive home in less than an hour. Overall a pleasant buying experience - I would not hesitate to purchase from them again in the future. More
Larry walker Everybody did a great job. Friendly fast and very clean job. I have come to Honda of Marysville many times and they have done a great job each and ev Everybody did a great job. Friendly fast and very clean job. I have come to Honda of Marysville many times and they have done a great job each and every time. More
Great I love the express service and the free car wash, they didn’t have the express service in my old home town and I was so shocked to find that here. I love the express service and the free car wash, they didn’t have the express service in my old home town and I was so shocked to find that here. More
Culture of Uncaring If you enjoy being price gouged by a car dealer, this is the one for you! Unfortunately, this dealership is still back in the stone ages and thinks t If you enjoy being price gouged by a car dealer, this is the one for you! Unfortunately, this dealership is still back in the stone ages and thinks the consumer doesn't mind paying beyond MRSP as well for dealer added items of highly questionable value. Also, they don't mind wasting your time and making you wait over 6 hours, just to purchase a vehicle. I traded several e-mails with this dealership regarding the specific vehicle and color I was interested in. Finally, I was able to discover they had it in stock. They never did provide me with an “internet price” as their advertising claims. Against my better judgement, after reading many reviews of this dealership, I visited their showroom. Upon arrival I noted the vehicle on their lot with not only a $5,000 dealer mark up on it, but a host of added on items, adding nearly $8K to the price of the car. After wasting hours with back and forth over vehicle price, fair trade in value, and presenting them with documentation of an offer from a local dealer who would sell me the same car for $1K below MRSP and offered me $1K more than their low ball trade in offer, they managed to drop the price a bit and increase the trade in valuation. I then spent probably 2 hours waiting for “financing” to finalize my sale. By the time I was complete with the transaction, the dealership was closing. As I left the sales manager commented how he hated to have “let that car go for so little,” as if above MRSP was “so little.” Talk about greed and disrespect for your customers! Since I purchased the car out of state, they agreed to send on the registration materials my local DMV. It wasn't until several e-mails, and phone calls from me and the DMV, that they sent on the documentation. Unfortunately it was incomplete and required further requests to them. As a result, I had to purchase a second trip permit to keep using the vehicle before license plates would arrive. After the sale, I questioned several of the costs in the transaction. Their responses implied that **I** seemed to misunderstand the transaction. . . never taking responsibility for their shady and less than forthcoming representations. As a result of this, I would definitely categorize this as the absolute worst new car purchase I have ever had in my life, and I've bought over 25 cars in my lifetime. I would NEVER recommend this dealership to anyone, and suggest you seek a dealership that honestly looks after their customers well being, treats them with respect, and doesn't waste their time or money. Their “culture of care” is but a sad joke. More
Buying a New car Zach was very helpful and knowledgeable. LeeAnna was able to get me a better rate on my loan and recommended a window tint shop that I was intereste Zach was very helpful and knowledgeable. LeeAnna was able to get me a better rate on my loan and recommended a window tint shop that I was interested in. I love my new car and I would highly recommend them. More
Oil change Nick was very helpful. Explain everything to me so I understood what work they were doing on my car. Very impressed with his services. Thank you so mu Nick was very helpful. Explain everything to me so I understood what work they were doing on my car. Very impressed with his services. Thank you so much. I will be back. Used to go to the Everett location but was not impressed with their service on my last oil change. More
Oil changes Takes over an hour. They don’t do appointments. ugh. Shorty job at exterior wash and didn’t bother to at least vacuum front floors. Jiffy Lube doe Takes over an hour. They don’t do appointments. ugh. Shorty job at exterior wash and didn’t bother to at least vacuum front floors. Jiffy Lube does that! More
Fast and easy My service visit was easy to schedule online and the price was right as well. I waited for the service to be done - the lounge was clean and comfortab My service visit was easy to schedule online and the price was right as well. I waited for the service to be done - the lounge was clean and comfortable. They also have a kids area if you visit with children - which I sometimes do. More