Rairdon's Honda of Marysville

They always give excellent service!That’s why I always They always give excellent service! That’s why I always buy my cars from Honda of Marysville! It would be nice if they would go a little greener and They always give excellent service! That’s why I always buy my cars from Honda of Marysville! It would be nice if they would go a little greener and not send me home with 10 pages of unnecessary paperwork. It could be email just as easily More

Yes, Christopher and Justin were great! I used to be a Yes, Christopher and Justin were great! I used to be a hard money lender, and I totally realize I left too much money on the table. I could have Yes, Christopher and Justin were great! I used to be a hard money lender, and I totally realize I left too much money on the table. I could have walked, or negotiated further. I do, also, realize the auto salesmen were at one point furloughed, and they lost their income during that time, Bottom line, I said “I’ll take it” earlier than I ever would have, once upon a time. However, this is not about creating a situation totally in my best interests at this point in time. I hope they made decent (but not an exorbitant) amount off my purchase. I’m not your regular old lady who comes to buy a vehicle, I’m sure. The salesmen were great! More

Was great service. Came in for an oil change as was advised it was time for the 30,000 mile service....done the same day and was able to use a loaner car. advised it was time for the 30,000 mile service....done the same day and was able to use a loaner car. More

Great experience! The whole process was made smooth. Our sales person was so knowledgeable and made us feel at ease throughout. I highly recommend them. sales person was so knowledgeable and made us feel at ease throughout. I highly recommend them. More

I was greeted as I came in the door by Shawn Voss he was amazing. My car was ready in the allotted time frame he gave me. When my car was done he went over everything with me and answered any questions I ha amazing. My car was ready in the allotted time frame he gave me. When my car was done he went over everything with me and answered any questions I had. He made me feel like a valued customer. Thank you Shawn More

I was very impressed with the level of precaution the entire dealership had reached in order to protect people during the Carona virus. Also, everyone I encountered was pleasant and efficient. entire dealership had reached in order to protect people during the Carona virus. Also, everyone I encountered was pleasant and efficient. More

The staff was very helpful and efficient! It was my first visit in and they made it very comfortable and very easy. I will definitely be back. visit in and they made it very comfortable and very easy. I will definitely be back. More

Great day buying a new car Andrew Smith was a great representative of Honda . We had a good test drive they gave us great information on the car great personal conversation and we had someone in the fa representative of Honda . We had a good test drive they gave us great information on the car great personal conversation and we had someone in the family by a car there within a year and they had a good time to More

We set up an appointment on Saturday, we were greeted with smiles on Sunday. Test drove both a Civic and Accord. Justin (manager) set us up and Ruben took care of us. We had planned to test drive a Camry with smiles on Sunday. Test drove both a Civic and Accord. Justin (manager) set us up and Ruben took care of us. We had planned to test drive a Camry later in the day but they made the deal attractive enough to by the Accord then and there. We were particularly impressed with the service we received from Larry (the guy who worked the finances). We would recommend to anyone. We traded in our 2003 Honda Accord which had served us well for 17 years. Ready for another 17 years of fun. More

Absolutely terrible experience with this dealership. We took our car in for maintenance and the skid plate was not properly attached. Due to this the front bolts of the plate fell out and the skid plate dr took our car in for maintenance and the skid plate was not properly attached. Due to this the front bolts of the plate fell out and the skid plate drug on the ground all day while going to and from work. We contacted the dealership and spoke to Rob, one of the managers, he was very kind and assured us that after they looked at the plate they could tell if it was our fault or theirs. If it was their fault he said they would replace the plate for free. We went down to the dealership and were told to speak with Leadlin who was the service supervisor on shift. When we got to the dealership we were treated as if they all had been warned about us and no one seemed to care to speak to us or hear our side of what happened. The car was whisked off to the shop where it was raised up and looked over. After looking the car over Leadlin tried to tell us that the skid plate damage was our fault and that they wouldn’t do anything for us. I asked him how it could be our fault if there was no scratching or damage anywhere else on the underside of the car to which he responded he didn’t know that’s just what he’d been told. He then continued to belittle us and speak to us as if we were idiots. I have a degree in mechanical engineering and am very familiar with cars. Finally after us not taking that for an answer the man who had inspected the car walked through and he verified that the damage was consistent with our story of the plate being drug all day. At that point Leadlin reluctantly got on the phone and “ordered” the part for replacement. We were told the plate would be in Friday the 15th and they would contact us. It is now almost a week later and we still haven’t heard from them so we called them today, the part was never ordered and wasn’t in the system. I am so disappointed in this service and the dealership. We have bought two cars personally from Rairdon dealerships and I referred a friend to this Honda dealership who also bought a car. They have got plenty of business from us so for them to treat us so poorly over something as simple as a skid plate replacement is very sad. More