Rairdon's Dodge Chrysler Jeep of Monroe - Service Center

Overall Highly Satisfied Great customer service and GREAT mechanics that do an amazing job! I always leave with a smile on my face and a clean, shinny car! Great customer service and GREAT mechanics that do an amazing job! I always leave with a smile on my face and a clean, shinny car! More

Handling of 3 small recalls They took care of the issues with correct parts, good communication regarding issues, and timing of work was coordinated with me, the customer. 1 days They took care of the issues with correct parts, good communication regarding issues, and timing of work was coordinated with me, the customer. 1 days work in and out cleanly. Good work. More

Dodge Ram service and recall work Have had service and recall work performed at this dealership. Courteous and professional services with attention to detail. Answered my questions. Pe Have had service and recall work performed at this dealership. Courteous and professional services with attention to detail. Answered my questions. Performed the service in a timely manner. Called when the truck was ready. Performed a vehicle inspection and washed my truck each time More

Service My service writer was very helpful. She worked to find the most economical way for repairs. They also provided a review of several items on my truck. My service writer was very helpful. She worked to find the most economical way for repairs. They also provided a review of several items on my truck. More

Love ❤️ it I appreciate the people and the costumer service provided filled me in on everything being done step by step as soon as my vehicle was done I was noti I appreciate the people and the costumer service provided filled me in on everything being done step by step as soon as my vehicle was done I was notified More

Steering problem I took my 05 Dodge Dakota in for a steering problem, they miss diagnosed the problem, threw parts at the problem with the steering without finding out I took my 05 Dodge Dakota in for a steering problem, they miss diagnosed the problem, threw parts at the problem with the steering without finding out the problem Including the first time I took it to them for repair I am now on the 3 rd try after they threw new parts after new parts and I still have the problem. They have now had the vehicle over a week. Their Service Dept. did stick with the job and were able in the end to make the repair. Joe, one of their service reps, stuck with me and he is a credit to the company. More

RAM 1500 recall done Service department performed the recall on my 2014 RAM 1500 Limited very fast, all the guys and girls were courteous and professional. They also final Service department performed the recall on my 2014 RAM 1500 Limited very fast, all the guys and girls were courteous and professional. They also finally put some new furniture around for customers. Will keep bringing back my truck and 392 Challenger for regular service. More

Superior Customer Service The service and sales teams are professional and friendly everytime. The superior customer service I receive is amazing. Honest and detail oriented th The service and sales teams are professional and friendly everytime. The superior customer service I receive is amazing. Honest and detail oriented they have all the answers to my questions. While my SRT Jeep was receiving service the sales team offered me a chance to drive the TrackHawk! What a stunning ride! Real-time computer updates on all the telemetry and custom race/track settings are completely customizable. No need for a laptop to check the Dyno and details. The telemetry is integrated! Your teams are simply the best! More

Sunday Service I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The m I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The manager Garret advised me not to drive it, but I was stuck without a way to get around and my husband was out of Monroe all day. Garret offered me a service loaner which totally saved the day. I really appreciated them extending that courtesy, it was a very stressful week with a ton of different things going on for my family, and if we had to try to shuffle cars around it would have been a nightmare.. They got my Jeep all fixed up and under warranty, so it only cost me $13. More

Very satisfied.. Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awe Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awesome More