Rairdon's Dodge Chrysler Jeep of Monroe - Service Center

I bought my Gladiator in 2020. It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Mon It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Monday morning and called back with every update, issue was fixed that day, They picked me up in the morning too! Great service ! More

Service advisor Steve Atkinson made an otherwise stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized customer service and went out of his way to make sure things were taken care of correctly. Good customer service should always be recognized and I hope Rairdon's knows and appreciates the work he does for them. More

Service rep was very helpful. Thoroughly explained the service requirements for my vehicle, was very patient and knowledgeable. Thoroughly explained the service requirements for my vehicle, was very patient and knowledgeable. More

The service experience was very efficient. The service gentleman who checked me in was fantastic. The service gentleman who checked me in was fantastic. More

They were very accommodating to our rushed situation and worked efficiently to diagnose the issue. worked efficiently to diagnose the issue. More

Excellent customer service and service staff. Steve Atkinson ALWAYS provides over and above customer service. Steve Atkinson ALWAYS provides over and above customer service. More

I brought my 24 Jeep Grand Cherokee over to Monroe after picking up from Kirkland (2 days and they never bothered to look at it; avoid Kirkland at all costs). Monroe had the issue diagnosed and resolved picking up from Kirkland (2 days and they never bothered to look at it; avoid Kirkland at all costs). Monroe had the issue diagnosed and resolved (it was actually a bit tricky) in 4 hours. Fantastic service crew. They do the work on my Ram 1500 as well. More

Since I arrived to the dealership William the service rep. was so kind and helpful. rep. was so kind and helpful. More

My service advisor Ryan was absolutely incredible. He got me in quickly got the work done in a timely manner and was polite and very professional. He got me in quickly got the work done in a timely manner and was polite and very professional. More

Great communication and service, service manager was very professional and answered all my questions. Tech treated my car like it was his own. professional and answered all my questions. Tech treated my car like it was his own. More