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Rairdon's Dodge Chrysler Jeep of Monroe
Monroe, WA
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 384 reviews
August 10, 2018
Steering problem I took my 05 Dodge Dakota in for a steering problem, they miss diagnosed the problem, threw parts at the problem with the steering without finding out I took my 05 Dodge Dakota in for a steering problem, they miss diagnosed the problem, threw parts at the problem with the steering without finding out the problem Including the first time I took it to them for repair I am now on the 3 rd try after they threw new parts after new parts and I still have the problem. They have now had the vehicle over a week. Their Service Dept. did stick with the job and were able in the end to make the repair. Joe, one of their service reps, stuck with me and he is a credit to the company. More
by Dick
Employees Worked With
Customer Relations Manager
August 06, 2018
Greg is great, you should call him. I have been looking for a few months to find the right car, and after working with Greg, I would highly recommend that you look no further. Deal with I have been looking for a few months to find the right car, and after working with Greg, I would highly recommend that you look no further. Deal with confidence, you will be treated like FAMILY! More
by TL
Employees Worked With
greg linn
July 28, 2018
RAM 1500 recall done Service department performed the recall on my 2014 RAM 1500 Limited very fast, all the guys and girls were courteous and professional. They also final Service department performed the recall on my 2014 RAM 1500 Limited very fast, all the guys and girls were courteous and professional. They also finally put some new furniture around for customers. Will keep bringing back my truck and 392 Challenger for regular service. More
by Nick
Employees Worked With
Customer Relations Manager
July 24, 2018
Shady crooks Worst experience buying a car ever demanded we pay over 5000 in extra costs for a used car after we got a lone for the car through our bank for the li Worst experience buying a car ever demanded we pay over 5000 in extra costs for a used car after we got a lone for the car through our bank for the list price and sales tax they told us they didn't want to sell us the car. For 2000 more we are buying the eaxct same car brand new through another dealership these guys are crooks and Ricky can kiss our xxx. I hope you loose your job over this deal. More
by Robert
Employees Worked With
Rick
June 29, 2018
Superior Customer Service The service and sales teams are professional and friendly everytime. The superior customer service I receive is amazing. Honest and detail oriented th The service and sales teams are professional and friendly everytime. The superior customer service I receive is amazing. Honest and detail oriented they have all the answers to my questions. While my SRT Jeep was receiving service the sales team offered me a chance to drive the TrackHawk! What a stunning ride! Real-time computer updates on all the telemetry and custom race/track settings are completely customizable. No need for a laptop to check the Dyno and details. The telemetry is integrated! Your teams are simply the best! More
by Bomanizer
Employees Worked With
Gabriel Johnston
June 13, 2018
Sunday Service I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The m I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The manager Garret advised me not to drive it, but I was stuck without a way to get around and my husband was out of Monroe all day. Garret offered me a service loaner which totally saved the day. I really appreciated them extending that courtesy, it was a very stressful week with a ton of different things going on for my family, and if we had to try to shuffle cars around it would have been a nightmare.. They got my Jeep all fixed up and under warranty, so it only cost me $13. More
by EmilyW
Employees Worked With
Garret
June 12, 2018
Very satisfied.. Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awe Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awesome More
by Longshore ride
Employees Worked With
Dennis alex, Ron Zimmerman, Customer Relations Manager
May 30, 2018
Best service possible We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service needs More
by Jeepedx2
Employees Worked With
The service dept
May 26, 2018
Worst car buying experience I tried buy a new truck and they said I was approved for a loan....well turns out I couldn’t get a loan after a week of driving the new truck. I went I tried buy a new truck and they said I was approved for a loan....well turns out I couldn’t get a loan after a week of driving the new truck. I went to return the new truck and get the truck I traded in and the clutch in my old truck was didn’t work anymore. Instead of helping me they laughed at me at said how much money they saved by returning the new truck because my old truck I traded in needed a lot of work. I drove to this dealership with the clutch working and left without the truck Being able to move at all. I git my truck towed out of the dealership to s transmission shop to fix while the service manager is yelling and laughing at me. Do not buy any vehicles from rairdons. They will find anyway to screw you over. More
by Disappointed
Employees Worked With
The sales manager, Ron Zimmerman, Customer Relations Manager
May 10, 2018
Friendly and time well spent I have to say that my expeirence with the sales and finance team was time well spent !! no pressure and a comfortable expeirence thank you Gabriel and I have to say that my expeirence with the sales and finance team was time well spent !! no pressure and a comfortable expeirence thank you Gabriel and Garrett More
by i90west
Employees Worked With
Gabriel, Garrett, Customer Relations Manager
