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Rairdon's Dodge Chrysler Jeep of Monroe
Monroe, WA
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 384 reviews
December 29, 2018
Awesome Service! Everyone I encountered in the service department was very friendly and attentive. They treated my car as if it was their own! Great job y'all! I'll be Everyone I encountered in the service department was very friendly and attentive. They treated my car as if it was their own! Great job y'all! I'll be back More
by BroDozer
Employees Worked With
Nate
November 16, 2018
Maintenance and recalls I always work with Nate and he’s always professional and have to the parts ready before my appt. I strongly recommend seeing Nate at Monroe Dodge I always work with Nate and he’s always professional and have to the parts ready before my appt. I strongly recommend seeing Nate at Monroe Dodge More
by Jonnyb
Employees Worked With
Service Advisor
October 26, 2018
Overall Highly Satisfied Great customer service and GREAT mechanics that do an amazing job! I always leave with a smile on my face and a clean, shinny car! Great customer service and GREAT mechanics that do an amazing job! I always leave with a smile on my face and a clean, shinny car! More
by srjeeper8
Employees Worked With
Brian Remley
October 02, 2018
Handling of 3 small recalls They took care of the issues with correct parts, good communication regarding issues, and timing of work was coordinated with me, the customer. 1 days They took care of the issues with correct parts, good communication regarding issues, and timing of work was coordinated with me, the customer. 1 days work in and out cleanly. Good work. More
by Carp
Employees Worked With
Carlos
September 24, 2018
Dodge Ram service and recall work Have had service and recall work performed at this dealership. Courteous and professional services with attention to detail. Answered my questions. Pe Have had service and recall work performed at this dealership. Courteous and professional services with attention to detail. Answered my questions. Performed the service in a timely manner. Called when the truck was ready. Performed a vehicle inspection and washed my truck each time More
by Montanajak
Employees Worked With
Brandy L Lines, Carlos R Hernande
September 13, 2018
purchase of new vehicle I went to Dodge to buy a new Jeep and traded my old one in John the salesman was very friendly knowledgeable we looked at one jeep and he said he did I went to Dodge to buy a new Jeep and traded my old one in John the salesman was very friendly knowledgeable we looked at one jeep and he said he didn’t think that was for me and we went and looked at another jeep that was a 2017 I took and test drove it it rode really well Lotsa room all the bells and whistle‘s and the price was right I Purchased it on the spot and Brandy and financing was just simply amazing she got the financing for me what I wanted my price down to what I wanted for my payments and it was just a great opportunity everyone wins great bunch More
by Jeff(Santa)
Employees Worked With
John in sales brandy in finance and brandy in service
September 10, 2018
Returned for a third car We had such a great experience buying two cars for my husband and daughter that we returned two days later to be me a car as well! Greg is great to wo We had such a great experience buying two cars for my husband and daughter that we returned two days later to be me a car as well! Greg is great to work with! More
by HT
Employees Worked With
Ron Zimmerman, Customer Relations Manager
August 22, 2018
Go somewhere else Had the most uncomfortable buying experience of my life. Drove 2 hours to come to this place to check out a car, I talked to the salesman Gabriel prev Had the most uncomfortable buying experience of my life. Drove 2 hours to come to this place to check out a car, I talked to the salesman Gabriel previously about it on the phone told him I’d be in to check it out and also mentioned that I didn’t want to do a down payment he made it clear that it would be fine and most people don’t do down payments with “him” but I knew it all depended on everything else checking out so I told him either way if not, not a big deal just wanted to try and see if I could get it without a down payment if not I just wouldn’t get the car. I had a good offer on my trade in and exchange for a new car thru Lithia without a down payment but they didn’t have the exact car I wanted, so decided to make the 2 hour trip to Monroe. Clearly there was no communication between him and his “manager” Garrett because after we test drove he came out with the paper work and said it’s already to go just gotta sign. I looked at the paper work and not only was I lowballed majorly on my trade in but it also stated $3000 down. I said oh we weren’t looking to do anything down. And after I said that his whole attitude changed. He treated us like crap and had a bad attitude the whole time rolling his eyes. I wanna know how a guy like him got the position as used vehicle manager. Seriously. We ended up purchasing the car but only because it was what I wanted and we already drove 2 hours but to be treated so poorly can’t say we will ever be back. We would like to thank Ricky who went over our paper work with us and made us feel at least a little better about giving this place our business. Even he noticed and asked why we weren’t excited we just bought a new car. Well that excitement was taken away, what was supposed to be a good day got ruined because your manager Garrett needs to learn a thing or two about customer service. More
by NW
Employees Worked With
Customer Relations Manager
August 18, 2018
Service My service writer was very helpful. She worked to find the most economical way for repairs. They also provided a review of several items on my truck. My service writer was very helpful. She worked to find the most economical way for repairs. They also provided a review of several items on my truck. More
by halbee3
Employees Worked With
Customer Relations Manager
August 16, 2018
Love ❤️ it I appreciate the people and the costumer service provided filled me in on everything being done step by step as soon as my vehicle was done I was noti I appreciate the people and the costumer service provided filled me in on everything being done step by step as soon as my vehicle was done I was notified More
by Mrth16beltran
Employees Worked With
Customer Relations Manager
