Rairdon's Dodge Chrysler Jeep of Monroe
Monroe, WA
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Our experience with the monroe dealership was by far the worst customer service we have ever experienced. We were told one thing before arriving at the dealership, only to find out it was completely mislea worst customer service we have ever experienced. We were told one thing before arriving at the dealership, only to find out it was completely misleading, then continued to recieve false information throughout the negotiation process on vehicle value and our personal credit information. After we were yelled at from across the room by one employee regarding our credit information, we were then confronted by a second man who attempted to initiate physical confrontation by ultimately chasing us out the door yelling at us and bumping his chest against my fiance's. I am appauld at the lack of professionalism and customer service provided by this dealership and have had no success in trying to resolve this issue with management. I would NEVER reccomend attempting to conduct business with this dealership. More
They agreed on an out the door price I was very specific about. We went to get my husband to do the paperwork and then the price went up a couple thousand. After all the wasted time and driving 40 miles to about. We went to get my husband to do the paperwork and then the price went up a couple thousand. After all the wasted time and driving 40 miles to get my husband!!! Then they say they can't do it for what they told me. It put me in a very awkward situation with my husband after dragging him away from work for nothing...DO NOT TRUST WHAT THEY SAY!!! More