Rairdon's Dodge Chrysler Jeep of Monroe

I went in because of an advertisement, the original salesmen that met us on the lot was GREAT (NOAH) he showed us car after car but due to his experience we were handed off to James (big mistake). We salesmen that met us on the lot was GREAT (NOAH) he showed us car after car but due to his experience we were handed off to James (big mistake). We picked a car but not one they had on the lot, because I wanted a specific color of interior. We didn't make the deal that night we called back 2 days later with an offer and James told me it was approved. We got into the office and started to write it up and the numbers changed and when I told him no he turned it around like it was our fault. I was very clear on the phone and he repeated it to me. We finally came to a new agreement and signed the papers. I was also told on the phone the car would arrive in a week tops. I was ok with waiting for a week, that seemed resonable to me. We signed the papers on 10/14/11 and received the car on 10/30/11. That is more than a week on any calander. When I would call to get status James told me he would call me right back, I said you swear, he said yes I swear. He didn't call back I called him back the next day. The status went from your car will be here Friday to next Tuesday to Wednesday, then Saturday then Sunday. On Sunday Chris called me and told me that is would for sure be here at 6:00 Sunday and e would call me when it arrived and if we would give them an hour to detail it we could pick it up at 7:00. No one called at 6:00 so we called at 7:00 and were told it was there. We got there to pick it up and it has a 1/4 tank of gas and a low tire (tire monitor is one). Not to mention the features I thought it had like Uconnect that I found out are not enabled. I didn't realize I paid 30,000.00 for the low end of a Jeep Patriot. I am so irretated with Rairdons of Monroe and James specificlly. I have bought 2 cars from Rairdons of Smokey Point and walked away happy both times. I don't know what I was thinking. Everyone in Monroe knows not to go there. I guess I do too now. More

Great service. Made going to the dealership a pleasant experience, which is not typical! I bought a black Jeep Wrangler Unlimited. Love the car and may well go back and get another Jeep for my wife if the experience, which is not typical! I bought a black Jeep Wrangler Unlimited. Love the car and may well go back and get another Jeep for my wife if the service and price is as good again. Kevin was great (non-pressuring)to deal with John was extremely knowledgable and passionate about the Jeep. Only slight downside was waiting a long time to get it detailed - I felt they could have done a better job with that since I noticed it didn't actually seem ultra-clean. Oh well, just a minor criticism and overall I was very satisfied. Also, it's hard to beat the 0% interest deal, which made getting a new car way more affordable. Smart move on Jeep's part. More

Recommend no other The experience of my life. Wouldn't recommend other. these people take good care of you and know their stuff. If you want a jeep these are your guys. The experience of my life. Wouldn't recommend other. these people take good care of you and know their stuff. If you want a jeep these are your guys. More

After a lot of internet research on the purchase of a 2011 Dodge Charger R/T, I found just the vehicle I was looking for at Rairdon's Dodge Chrysler Jeep of Monroe. They clearly have the best selection ( 2011 Dodge Charger R/T, I found just the vehicle I was looking for at Rairdon's Dodge Chrysler Jeep of Monroe. They clearly have the best selection (my car's color and options combination is rare), as well as the best prices in the area bar none! I called last Saturday (7/2/11) and spoke with John Knudson in the sales department to check that Rairdon's still had the car I had seen on their internet site. John checked while I was on the phone and arranged for me to test drive the car 30 minutes later. When I arrived at the dealership John had the car I wanted to see, already washed and parked in front of the showroom. John was very freindly and extremely knowledgeable about the car showing me all of its features including, opening the hood and removing the 'HEMI' cover to show me the engine. We then took the car for a test drive with John continuing to point out facts about the safety and performance features of the car that I was unaware of. Following the test drive, I was ready to buy. Rairdon's great internet price made the negotiations straight forward and Larry White the finance director was a pleasure to work though the paperwork with. Overall it was a very pleasant car buying experience. More

I WENT INTO TO MONROE TO LOOK AT A NEW CAR I JUST LEFT ANOTHER DODGE DEALER THAT SAID I WAS EXPECTING TO MUCH THATS WHEN I MET MANNY HE PROCEEDED TO HELP ME FIND A NEW TRUCK WE BEGIN THE PROCESS, SHORTLY ANOTHER DODGE DEALER THAT SAID I WAS EXPECTING TO MUCH THATS WHEN I MET MANNY HE PROCEEDED TO HELP ME FIND A NEW TRUCK WE BEGIN THE PROCESS, SHORTLY THEREAFTER KEVIN CAME OUT WENT OVER ALL THE NUMBERS, WE DID A LITTLE BACK AND FORTH AND AGREED ON THE TRMS. IT WAS VERY SMOOTH AND EASY More

Complete liar! Convinced me to believe that he has the car I want on his parking lot, once I got there it had to be shipped from elsewhere, but he wouldn’t ship it until I sign the papers and pay for it, car I want on his parking lot, once I got there it had to be shipped from elsewhere, but he wouldn’t ship it until I sign the papers and pay for it, and then half hr latter that car was sold and he offers me something else. I believe he didn’t have the car that I wanted in the first place, he just tricked me to coming over and was hoping that I would buy something else. More

5 years ago I went to Dodge of monroe to trade a vehicle, I had a doodge 2500 Cummins and traded for a dodge 1500 V*, They went thru the sales and made the deal, and though I do love my truck, They did not t I had a doodge 2500 Cummins and traded for a dodge 1500 V*, They went thru the sales and made the deal, and though I do love my truck, They did not tell me about the title issue, the truck had been destroyed and rebuilt, it has a ditrty title and I have not been able to resell it, also about 4 months after the trade the tie rods went out and they refused to repair it. Jsut one week ago we received an offer on my wifes auto, for 5000.00 over the payoff price with would have been a total of 17000.00 when we drove to monroe they change the offer to 13000.00 with is about 1500.00 over payoff. This car has everything. and I do mean everything. The salesmen said he would look up the vin number and that would tell him what is on the car. NOT...the DVD/Video system was not on the list,that is jsut one item. Dodge Of Monroe is A RIP .. would never do business with them again More

After doing a lot of research for 8 passenger vehicles we decided on the Dodge Journey. We checked out Dodge websites and selected Rairdon's. We called and spoke with Roy who was very helpful. We went int decided on the Dodge Journey. We checked out Dodge websites and selected Rairdon's. We called and spoke with Roy who was very helpful. We went into the dealership, to find that Roy, Ted and the rest of the sales team were a great group of people. We selected our car and then met with Joey Good to get financed. He was very professional and worked hard to get us into a payment that would work for us. From start to finish it was a great car buying experience, and a place I will go back to and recommend to friends and family. More

James Dupuy and others wasted many hours of my time doing paperwork and on the phone to sell me a 2011 Dodge Challenger SRT8 Inaugural Edition they didn't even own or have access to. I left the dealership o paperwork and on the phone to sell me a 2011 Dodge Challenger SRT8 Inaugural Edition they didn't even own or have access to. I left the dealership on 3-3-11 thinking I had purchased (gave them a check $$) a specific car with a specific VIN number only to be told the next day that they didn't have access to that car...that it belonged to an unrelated Seattle dealer, but they "would try to find me another car from out-of-state." THEY NEVER BOTHERED TO MENTION THEY WERE SELLING ME A CAR THEY DIDN'T OWN OR HAVE THE RIGHT TO SELL!!! I wound up buying that particular Challenger from Town & Country Dodge in Seattle after I pressed/insisted Kevin to tell me who actually did own the VIN car that I thought I bought in Monroe. Total "Bait & Switch" tactics...avoid them like the plague! Total Slimeballs! More

I purchased a new Dodge Caliber and I was very impressed with the quality of service I was given. I was helped by the general manager himself, Kevin Graham, which made me very comfortable. It wasn't an all with the quality of service I was given. I was helped by the general manager himself, Kevin Graham, which made me very comfortable. It wasn't an all day event either, which we all know no one likes. I went in, got it handled and had loads of help. Andy Plata also took very good care of me, and they both made this a very memorable experience. I would definately recommend Dodge of Monroe, and I will continue to purchase vehicles from this establishment in the future. More