Rairdon's Dodge Chrysler Jeep of Monroe

Very knowledgeable staff and they were great to work with during our recent purchase. The process of purchasing a new vehicle can be stressful, but Rairdon's answered our questions and the process did not during our recent purchase. The process of purchasing a new vehicle can be stressful, but Rairdon's answered our questions and the process did not feel like the typical high pressure sales pitch. Overall, it was a great experience. More

Fantastic dealership, easy to work with. Michael Horner is wonderful, extremely knowledgeable, patient and kind. Michael Horner is wonderful, extremely knowledgeable, patient and kind. More

I bought my Gladiator in 2020. It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Mon It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Monday morning and called back with every update, issue was fixed that day, They picked me up in the morning too! Great service ! More

Service advisor Steve Atkinson made an otherwise stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized customer service and went out of his way to make sure things were taken care of correctly. Good customer service should always be recognized and I hope Rairdon's knows and appreciates the work he does for them. More

Service rep was very helpful. Thoroughly explained the service requirements for my vehicle, was very patient and knowledgeable. Thoroughly explained the service requirements for my vehicle, was very patient and knowledgeable. More

The service experience was very efficient. The service gentleman who checked me in was fantastic. The service gentleman who checked me in was fantastic. More

They were very accommodating to our rushed situation and worked efficiently to diagnose the issue. worked efficiently to diagnose the issue. More

Excellent customer service and service staff. Steve Atkinson ALWAYS provides over and above customer service. Steve Atkinson ALWAYS provides over and above customer service. More

I have the worst experience here and never want to come here again even they have a car that I want. Never want to do business with them. here again even they have a car that I want. Never want to do business with them. More

I brought my 24 Jeep Grand Cherokee over to Monroe after picking up from Kirkland (2 days and they never bothered to look at it; avoid Kirkland at all costs). Monroe had the issue diagnosed and resolved picking up from Kirkland (2 days and they never bothered to look at it; avoid Kirkland at all costs). Monroe had the issue diagnosed and resolved (it was actually a bit tricky) in 4 hours. Fantastic service crew. They do the work on my Ram 1500 as well. More