Back

Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Kirkland, WA

4.2
338 Reviews

338 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Sort by
December 13, 2022

They replaced 2 defective recalls and yet blamed my battery for the defective parts that were on recall. So they made 290$ fir a batter and then 225$ for the diagnostic charge, which would of been mo c More

by Kimloriet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mehghan
Dec 13, 2022 -

Kimloriet responded

It is evident that your staff feels entitled to talk to the customers they are not making money off of anyhow they please. It was not the battery that cause the defective recalls parts that went out to have get replaced or else that one text would of been answered, but it was ignored. And as for the condescending tones, by the service department, I hope no one will have to go through what I did with these women.

December 09, 2022

Nice online scheduler, get service wo appointment, do a good job, the service rep was helpful and nice More

by HeidiBr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graham, Jared Sikes
December 07, 2022

Fast work; service technicians have always listened to and addressed my concerns. Waiting area is decent and like the lack of appointments. More

by Not Sharing
Recommend Dealer
Yes
Employees Worked With
David Long
December 06, 2022

I have an excellent experience there. They knew what they were doing and were ahead of schedule on the work More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
December 02, 2022

Great service from start to finish. Highly recommend. Service department really cares about your vehicle More

by danielle_hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
December 01, 2022

Great service. Expensive service. Eightinute video in YouTube to change a headlight. Charged for an entire hour. More

by ScreenNameGoesHere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
November 29, 2022

If I could take stars away, that would not be sufficient to express the poor service at Rairdon in Kirkland. On two separate occasions, they have had our truck for three weeks and have yet to diagnose the i More

by accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janell Keller, Alissa Winskowski, Kevin Graham
November 12, 2022

I’m so happy to bought my car from this dealership. They have great auto service and excellent customer service. More

by ferda_mutlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semir Merdanovic
November 11, 2022

Danm these people fabulous Good at explaining car, motor stuff to those who want to know But don't have a clue. I am sure that can be annoying at times but they do it with a smile at Radion universit More

by Mindimuddmindimudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Miracle
November 09, 2022

Awesome Dealership! Friendly, Professional, Timely, Quality Vehicles, Reliable, Efficient, Extremely fond of Romar...I have purchased 2 cars with him as my salesperson More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romar Enriquez
...
9
...