Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Customer service was excellent. They have done multi check points inspection for my car and fixed everything. I will recommend their service. They have done multi check points inspection for my car and fixed everything. I will recommend their service. More

My Jeep was having transmission problems. I got right in, worked with Alissa who was awesome, turned out it was a software issue, which was way less expensive than I expected! Got my Jeep b I got right in, worked with Alissa who was awesome, turned out it was a software issue, which was way less expensive than I expected! Got my Jeep back quickly. Very happy camper! More

Always professional, friendly Never a problem with service dept. Wish loaner cars were more available service dept. Wish loaner cars were more available More

Great customer service and they had me in and out very quickly! Will be back! quickly! Will be back! More

The purpose of the visit was when driving at freeway speeds and going over ruts and or expansion joints vehicle exhibits death wobble. they determined what the problem is and have ordered the parts need speeds and going over ruts and or expansion joints vehicle exhibits death wobble. they determined what the problem is and have ordered the parts needed to fix it.Meaghan explained it very clearly to me and was told the part was on back order and could be 45 days or longer very happy working with Meaghan.Thank you and her for the help. More

8 minutes ago NEW Service department does not know what they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking abou they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking about More

My experience is with Rairdon CDJR’s service department. I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interact I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interacted with 5 people there, and everyone was helpful and friendly. Seeing how busy they were, with phones ringing off the hook while up to their necks with vehicles and customers, it’s really commendable that they all seemed to be keeping their cool and positivity. Great folks to work with. The department itself is clean, tidy, and organized. They seem to have a good efficient system working. Look: this isn’t a fancy dealership, or a large one. The showroom itself is nearly claustrophobic in size, but the service area is nicely laid out. And I just got my vehicle back yesterday… if there are still problems, I might change my tune. But first impressions matter quite a bit, and this place made a great one. Thanks to Cam, Mohammed, and the rest of the team for making this whole experience work so well. If this is what I can expect in the future, it’s definitely worth the trek across the bridges. More