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Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Kirkland, WA

4.2
338 Reviews

338 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

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July 09, 2024

They are extremely customer centered - they Great you warmly, make sure you get what you need, walk you through pricing, and are fair on any sort of changes or discrepancies that occur. More

by goldelocks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 09, 2024

Buy or service your car ANYWHERE but here. After several bad experiences, we're headed elsewhere. After sitting for 2 days with no one even looking at it, I picked my (brand new) vehicle up More

by jaychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Top notch service as always, from the moment you bring your car in till you pick it up. Keep up the good work More

by Roel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Customer service is good. No appointment but took me in and done in an hour. Do recommend. More

by john.crowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

john.crowell responded

I gave the sales Team only three stars... Here is why. I went to Rairdon's jeep in Monroe to look at an advertised vehicle, I was greeted by a Sales person and he said go look around, someone up there (showroom) should be able to help us... Well, he proceeded to locking the gate and no one was in or around the showroom. Fortunately we parked outside the gate. I worked in the Car Biz for 33 years... never ever have I or any dealer I worked for turned someone away and just closed up shop... Total xx. I was hesitant to even use your Kirkland store, but location was good for us...And Service has been good.. I do appreciate that. Nice people.

June 03, 2024

Good response time for appointment. Easy to communicate with. Positive outcome. The staff were friendly and efficient More

by Relzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team Megan
May 31, 2024

Service was great and fast Megan kept me informed of the progress and status of my truck More

by knmarcoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Experience wa great. Interaction was customer centric. Service performed as expected and within the promised time. More

by indy.crowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great service and great staff . Large inventory and great service department too after buying two Jeeps from this dealership . More

by Moyousef11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Always reliable and knowledgeable and gets me in and out quickly! Love them and will only go to them! More

by emmieinseattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan
April 14, 2024

All of the people at Rairdon were super great and very helpful and I will continue to take my jeep there! So happy with April who keep me updated for the two weeks! Thank you all! More

by r.cragin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April