Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

The absolute worst experience I have ever had. So unprofessional, borderline shady, and horrible customer service. I didn’t even get my car fixed and yet I am still dealing with this nonsense! unprofessional, borderline shady, and horrible customer service. I didn’t even get my car fixed and yet I am still dealing with this nonsense! More

This was the absolute worst service I have ever received in all my years dealing with car makers including Infiniti. David Libby the manager was not only rude but he made sure I left very unsatisfied becaus in all my years dealing with car makers including Infiniti. David Libby the manager was not only rude but he made sure I left very unsatisfied because he did not care about the dealerships reputation. I bought my vehicle from this dealership and will never purchase another vehicle from them again. In fact they may have changed my view on purchasing from Chrysler all together. I do not recommend my friends and family to shop here and anyone else for that matter. No customer should be treated this way. More

Helped us immediately on arrival and got us done and out in time frame they indicated. The work was less expensive than quote and the inspection is mind relieving. in time frame they indicated. The work was less expensive than quote and the inspection is mind relieving. More

Despite the fact that I have purchased a lifetime warranty for my wrangler I had to pay $900 to get rotors and brake pads swapped at 21K miles. To add insult, they were not able to change the TPMS si warranty for my wrangler I had to pay $900 to get rotors and brake pads swapped at 21K miles. To add insult, they were not able to change the TPMS since they said it was not factory it was not covered under the warranty. I had to take my jeep to les Schwab. At Les Schwab I found out not only that the TPMS were the stock ones but they just had to be retrained since the jeep dealer had rotated my tires last time and did not retrain. Absolutely ridiculous. I could not care less about the $83 I had to pay to the Schwab but the waste of MY TIME. More

I liked everybody, starting service advisor Nasreen H Barak , in this service center. The person , who worked on my truck, did a very good job. Barak , in this service center. The person , who worked on my truck, did a very good job. More

Have been using kirkland dealer for years to maintain the truck and I have been satisfied and treated well with no problems. Would recommend them. truck and I have been satisfied and treated well with no problems. Would recommend them. More

I have been without my car for 10 days They keep saying the part is in limbo. I am not happy with this situation I cannot condone this service the part is in limbo. I am not happy with this situation I cannot condone this service More

Easy to schedule service and communication was great throughout the process. However, they did not fill diesel exhaust fluid tank although part of service package. throughout the process. However, they did not fill diesel exhaust fluid tank although part of service package. More

Great service! Representative was fantastic! Marcello was friendly and efficient. Will definitely come back and also consider purchasing my next vehicle here. Thank you again! friendly and efficient. Will definitely come back and also consider purchasing my next vehicle here. Thank you again! More

I was very satisfied with the oil change & vehicle inspection service performed on my Jeep Grand Cherokee at Rairdon’s of Kirkland. Courteous and professional staff who provide high quality work! inspection service performed on my Jeep Grand Cherokee at Rairdon’s of Kirkland. Courteous and professional staff who provide high quality work! More