Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

We brought the jeep in last year to have leaks repaired. Either they missed one intentionally, they did a poor job with the initial assessment, or are not honoring the warranty on the work. The value Either they missed one intentionally, they did a poor job with the initial assessment, or are not honoring the warranty on the work. The value of the services provided does not match the cost of the work that need/needs to be done. We are taking our business elsewhere. More

Took my 2011 Jeep GCL in for a recall and additional service, which included Lube service and brakes all around. They gave me a loaner, and finished the job in great time, with additional discounts wit service, which included Lube service and brakes all around. They gave me a loaner, and finished the job in great time, with additional discounts with their coupons. Friendly staff, the manager authorized the discounts without a hassle, and my intake person, Alyssa, was awesome! More

Excellent customer service by Brian Nelson. He kept me informed of the process and was very pleasant to work with. informed of the process and was very pleasant to work with. More

Meghan was great greeted me on entry checked in promptly vehicle was done on time and staged for delivery. Good job vehicle was done on time and staged for delivery. Good job More

Poor service department. Just say what they think you want to hear. No follow up on complaint calls. Just giving other Dodge dealerships a bad name. want to hear. No follow up on complaint calls. Just giving other Dodge dealerships a bad name. More

Had issue with Jeep on weekend they couldn’t help that day, never even bothered to come out to parking lot to look at it. Ended up making an appointment for three days later. The gal that processed my dro day, never even bothered to come out to parking lot to look at it. Ended up making an appointment for three days later. The gal that processed my drop off was great. The price however was through the roof for a thermostat replacement that included a $150+ assessment fee. Plus’s the cost for the loaner which I don’t recall paying on previous (also overpriced service) visits to that dealership. With todays competition for customers only the young lady who processed my work seemed to care. I will certainly shop around next time. More

Was in the service dept. yesterday, and David Libby did a great job helping me. Got me in exactly when my appointment was scheduled, and addressed every concern I had! great job helping me. Got me in exactly when my appointment was scheduled, and addressed every concern I had! More

Meghan in service who has helped keep my RAM eco diesel running perfect for over 100,000 miles has been instrumental in helping with my service, educating and informing me professionally. I couldn't ask fo running perfect for over 100,000 miles has been instrumental in helping with my service, educating and informing me professionally. I couldn't ask for a better service experience and looking forward to working with Meghan for another 100,000 miles. Rairdon us lucky to have such a pro. More

It's an expensive shopping experience . Don't do it often. Unless you really have to . often. Unless you really have to . More