Rairdon's Dodge Chrysler Jeep of Kirkland

First the vehicle was advertised on the internet for 9,995, when we drove down there they said it was an error and it was 11,995...after a week of thought and they finally changed their minds the "manag 9,995, when we drove down there they said it was an error and it was 11,995...after a week of thought and they finally changed their minds the "manager" Blake agreed to make the final price at 9,000. (Not to mention he had us sign two different contracts before we were even financed). He also agreed to fix a list of "IOU"'s and for us to come back in a couple weeks. Now they are saying they never said they would fix anything, even though the "IOU" paper had been signed by a manager! He called us liars to our face and totally disrespected us, just because we are very new at the car buying experience they felt that they could take advantage of young couples. We will not purchase any vehicles form them or send any business their way! More

I bought a brand new 2010 Dodge Challenger SE. If there were three words I could use to describe the business it would be Professionalism, Excellence, Neighborly. The professionalism amongst all employees were three words I could use to describe the business it would be Professionalism, Excellence, Neighborly. The professionalism amongst all employees at this business is very admirable. They are honest, hard-working Americans who know how to do their job; the facility is very clean and staff is well mannered. They exhibit excellence in all they do! I am very happy with the purchase of my first car and the fact that it is American! Two key personnel who stand out most in my mind are Rich Regan and Micah Madkey. Bottom line, I would reccomend their business to anyone who wants to get a great car at a good price. More

This was a great experience. Rich is a very friendly guy and he made sure I was getting the exact truck I need! They didn't have it at Kirkland, and Rich went out of his way to pick it up from Bellingham. and he made sure I was getting the exact truck I need! They didn't have it at Kirkland, and Rich went out of his way to pick it up from Bellingham. My trade in was for more than I expected. A big thank you! More

Richard was very friendly. I never enjoy the car buying experience, but with Richard he made it much more tolerable. There are still some outstanding things the dealer has promised, so hopefully these rat experience, but with Richard he made it much more tolerable. There are still some outstanding things the dealer has promised, so hopefully these ratings are not premature, but I have confidence they will do as they promised. I really enjoy the car I purchased, and searched other similar cars online I feel that I did get a great deal. The price was definitely comparable to other cars I found. More

First off Thank You Rich for my new stress reliever! I was looking for my new car and I found exactly what I was looking for on there web site and I called Rich and we worked our deal and wow what a deal was looking for my new car and I found exactly what I was looking for on there web site and I called Rich and we worked our deal and wow what a deal it was , I was a happy camper when I left. The paperwork went smoothly and they even got me an intrest rate 3% less than what I could find (is that customer service or what) Rich was a great guy to work with. But to put the icing on the cake Rich delivered the car the next day to me and im almost a hundred miles away. only one complaint to talk about and that the fact that I didnt get one of those rairdon anntenna balls lol (no place to put it) I cant say enough good things about the Rairdon group that I have delt with so far, Kirkland Smokey Point and Bellingham Great people working in the all . Thanks Rich Cliff I LOVE MY STRESS RELIEVER! More

Had a great experience buying my new 06 Honda Civic lx and trading in my Dodge Magnum didnt have any problems getting finace these people took care of me from start to finish! planing on buying my next ca and trading in my Dodge Magnum didnt have any problems getting finace these people took care of me from start to finish! planing on buying my next car from them later on in life! thanks again James and Rich Andrew Heller More

I'd been looking for a Dodge Durango (new body style) and wasn't quite sure if i had enough to actually buy one. I had searched the web and wasn't too happy from my results, when I ran into Rairdon's Dodge wasn't quite sure if i had enough to actually buy one. I had searched the web and wasn't too happy from my results, when I ran into Rairdon's Dodge Jeep and Chrysler in Kirkland. I seen a beautiful black Durango, grabbed the address, and was on my way. Arriving there, I just knew it would be a long drag, but they were great! I walked out of there happy and met some new great friends thank you James Salas and Rich Regan! Michelle C. More

My wife and I had been looking for a Dodge Ram 2500 4X4, I had been searching the internet and could not find a better deal any where. Even (Dave Smith Moters could not match the price). Talking with Rich o I had been searching the internet and could not find a better deal any where. Even (Dave Smith Moters could not match the price). Talking with Rich on the phone and E-mail we came up with a very good Deal, We drove to Kirkland, everything was set up. The price was the same as what we had talked about,(other Dealers told me we would never get that Truck at that price) Well we did, and we could not be happier! Thanks Rich, You did a GREAT JOB!! More

I came here on a short notice just looking at 2010 Dodge Challengers because I had a crummy experience at another dealership in the area (Dwane Lanes in Everett.) When I came in, I was immediately greeted Challengers because I had a crummy experience at another dealership in the area (Dwane Lanes in Everett.) When I came in, I was immediately greeted by one of the sales consultants, who offered to toss me in the car and go on a test drive. Previously, the other dealership had told us "We can't let you test drive this vehicle without putting down some sort of commitment..." WHAT?! At Rairdons, I hopped right in and drove for miles- and got the best information about the car, and what model was right for me. So, I fell in love with the car... but wasn't ready to buy. I went to about 5 other dealerships around the area just to compare like any smart shopper would do. No other dealership had as good customer service, information, and help as Rairdons. Although at the time, I wasn't ready to purchase a car, Rich Regan kept in communication with me all the way through- with a no-pressure to buy attitude, he sent me out a "thank you" card for visiting- and when it came time to buy he'd be there! This is exactly what I expect from a dealership- none of the high pressure sales, constant calling you about getting you back in to talk about more prices, no turnaround or the bait and switch, emails, etc. Rairdons, you feel comfortable until the very end. 2 weeks later went by- an and I bought the car! Behind the scenes, there's a lot of hard work provided by Rich, and the entire staff- to ensure that everything fits exactly how you need it to! If you're looking for a car, or wanting to buy- I highly suggest going in and speaking to Rich Regan, and you will be impressed with the service that's provided. As a man of customer service myself, I know it when I see it. More

Rich was fun to work with. He's very personable, respectful, and has a great sense of humor. I think that he listened well to what we wanted and was able to deliver. When we needed a hitch insta respectful, and has a great sense of humor. I think that he listened well to what we wanted and was able to deliver. When we needed a hitch installed after purchase, Rich was instrumental in making sure we could get a loaner car, which was SUPER helpful. I would work with Rich again:) More