Rairdon's Dodge Chrysler Jeep of Kirkland

I have given a good rating to this dealership. I originally used the Auto Buying program through USAA. Rairdon dodge was the first to call me and state that they had the vehicle I had submitted thro originally used the Auto Buying program through USAA. Rairdon dodge was the first to call me and state that they had the vehicle I had submitted through USAA that I was looking for. The program worked very well. The program through USAA dictated a price and the dealer stuck to it. No haggle on price or pressure to look at other vehicles. I did give a lower rating for the customer service due to the extensive time spent at the dealership. With a loan already secured and ready to execute, we were at the dealership for 6 hours to complete paperwork. They were however prepared to take care of an out of state buyer and that was very handy. Rich was really nice and walked us through the details of the vehicle completely. Other dealers tried to contact me weeks later to assist, but were far to late. It is obvious that they are a large volume dealer, but still worked with us in a personable manner. Good experiance overall, although Rich still owes me a hat....and im still waiting. More

Steve was a very straight forward and honest sales person. Did not feel pressured and always felt that he understood what I needed, and I knew what he wanted. It was a good, healthy, open process. person. Did not feel pressured and always felt that he understood what I needed, and I knew what he wanted. It was a good, healthy, open process. At purchase, Rich Regan provided a very detailed overview of the operation of all the features of the car. As I was about to drive off the lot, we all noticed that one element of the entertainment system was not in the vehicle. Both Rich and Steve went out of their way to find it in the shop, to make sure I had everything I needed. More

First the vehicle was advertised on the internet for 9,995, when we drove down there they said it was an error and it was 11,995...after a week of thought and they finally changed their minds the "manag 9,995, when we drove down there they said it was an error and it was 11,995...after a week of thought and they finally changed their minds the "manager" Blake agreed to make the final price at 9,000. (Not to mention he had us sign two different contracts before we were even financed). He also agreed to fix a list of "IOU"'s and for us to come back in a couple weeks. Now they are saying they never said they would fix anything, even though the "IOU" paper had been signed by a manager! He called us liars to our face and totally disrespected us, just because we are very new at the car buying experience they felt that they could take advantage of young couples. We will not purchase any vehicles form them or send any business their way! More

I bought a brand new 2010 Dodge Challenger SE. If there were three words I could use to describe the business it would be Professionalism, Excellence, Neighborly. The professionalism amongst all employees were three words I could use to describe the business it would be Professionalism, Excellence, Neighborly. The professionalism amongst all employees at this business is very admirable. They are honest, hard-working Americans who know how to do their job; the facility is very clean and staff is well mannered. They exhibit excellence in all they do! I am very happy with the purchase of my first car and the fact that it is American! Two key personnel who stand out most in my mind are Rich Regan and Micah Madkey. Bottom line, I would reccomend their business to anyone who wants to get a great car at a good price. More

This was a great experience. Rich is a very friendly guy and he made sure I was getting the exact truck I need! They didn't have it at Kirkland, and Rich went out of his way to pick it up from Bellingham. and he made sure I was getting the exact truck I need! They didn't have it at Kirkland, and Rich went out of his way to pick it up from Bellingham. My trade in was for more than I expected. A big thank you! More

Richard was very friendly. I never enjoy the car buying experience, but with Richard he made it much more tolerable. There are still some outstanding things the dealer has promised, so hopefully these rat experience, but with Richard he made it much more tolerable. There are still some outstanding things the dealer has promised, so hopefully these ratings are not premature, but I have confidence they will do as they promised. I really enjoy the car I purchased, and searched other similar cars online I feel that I did get a great deal. The price was definitely comparable to other cars I found. More

First off Thank You Rich for my new stress reliever! I was looking for my new car and I found exactly what I was looking for on there web site and I called Rich and we worked our deal and wow what a deal was looking for my new car and I found exactly what I was looking for on there web site and I called Rich and we worked our deal and wow what a deal it was , I was a happy camper when I left. The paperwork went smoothly and they even got me an intrest rate 3% less than what I could find (is that customer service or what) Rich was a great guy to work with. But to put the icing on the cake Rich delivered the car the next day to me and im almost a hundred miles away. only one complaint to talk about and that the fact that I didnt get one of those rairdon anntenna balls lol (no place to put it) I cant say enough good things about the Rairdon group that I have delt with so far, Kirkland Smokey Point and Bellingham Great people working in the all . Thanks Rich Cliff I LOVE MY STRESS RELIEVER! More

Had a great experience buying my new 06 Honda Civic lx and trading in my Dodge Magnum didnt have any problems getting finace these people took care of me from start to finish! planing on buying my next ca and trading in my Dodge Magnum didnt have any problems getting finace these people took care of me from start to finish! planing on buying my next car from them later on in life! thanks again James and Rich Andrew Heller More

I'd been looking for a Dodge Durango (new body style) and wasn't quite sure if i had enough to actually buy one. I had searched the web and wasn't too happy from my results, when I ran into Rairdon's Dodge wasn't quite sure if i had enough to actually buy one. I had searched the web and wasn't too happy from my results, when I ran into Rairdon's Dodge Jeep and Chrysler in Kirkland. I seen a beautiful black Durango, grabbed the address, and was on my way. Arriving there, I just knew it would be a long drag, but they were great! I walked out of there happy and met some new great friends thank you James Salas and Rich Regan! Michelle C. More

My wife and I had been looking for a Dodge Ram 2500 4X4, I had been searching the internet and could not find a better deal any where. Even (Dave Smith Moters could not match the price). Talking with Rich o I had been searching the internet and could not find a better deal any where. Even (Dave Smith Moters could not match the price). Talking with Rich on the phone and E-mail we came up with a very good Deal, We drove to Kirkland, everything was set up. The price was the same as what we had talked about,(other Dealers told me we would never get that Truck at that price) Well we did, and we could not be happier! Thanks Rich, You did a GREAT JOB!! More