Rairdon's Dodge Chrysler Jeep of Kirkland

I had worked with Raidon's years ago and had good customer service from buying through many years of maintenance. My husband bought his car from Raidon's as well. This time I was in the market f customer service from buying through many years of maintenance. My husband bought his car from Raidon's as well. This time I was in the market for a new car against my will after my car caught on fire (due to issues not attached to the brand of vehicle or service). Steve really tried to find me the right car. He kept asking questions making certain he could find the exact car I wanted—and he LISTENED. Once he figured out what car would make me happy, he had to look at lots around the state to find it…and he did. The fact that he worked so hard to find the right solution for me, and not just sell me something they had meant a lot. I had researched pricing on a few websites and the offer he gave me was within or below the pricing in my area. He even checked in with me after to make certain I was happy with the car. Thanks for treating me like a friend. More

Best experience ever in buying a new car. I was treated with respect and everything was perfect. I would reccommend Rairdon of Kirkland to everyone. with respect and everything was perfect. I would reccommend Rairdon of Kirkland to everyone. More

After feeling unimportant at another local jeep dealer, Andrew listened to our needs and addressed all of our concerns. If you're unsure of the best jeep for you, this is a place that can help to figure i Andrew listened to our needs and addressed all of our concerns. If you're unsure of the best jeep for you, this is a place that can help to figure it out. Hands down best new car buying experience you could ask for. More

My advice: dont go here its pretty much hell, but if you do end up there do your research, dont sign ANYTHING only talk to Paul....thats it And bring you life savings. $$$ (The review with a 5 star Works th do end up there do your research, dont sign ANYTHING only talk to Paul....thats it And bring you life savings. $$$ (The review with a 5 star Works there...look it up.) Story: Sat. I want to this place And after being haggled, not listening to me, pushed, and changing numbers over a Car I didnt want....... I just Gave in....i just wanted to leave. Horrible, day. Sunday i went in And spoke to Victor. Very nice And seemed understanding And was willing to find a solution. (Seasoned salesmen) Tue. the Manager told me if i didnt give him a total of $5000.00 And a trade in.....he would Sue me. Two hours of saying no And cring And they let me go.....so SCARY! (the manager is so horrible) They told me if i was not back in 1 day there would be trouble. After sugesting to At least get a Car out of it...he said to Work with Victor And Paul. I go back At 7pm.....after three days of not sleeping. ( I went to the doctors over this sh**) Victor And Paul were there. Victor listened to me.....And Paul who i guess sells the most cars At the lot explained everything.....the best part was Paul understood everything i said....i trust Paul. After finding a Car in the dark, not test driving it....we waited for Victor. End result, I paid $$$$$$$ waaay too much for a Jeep, but i got out alive!!!! More

Best dealership iv ever been too and they gave me the best deal on a jeep. i have a very clean 2004 jeep wrangler now. best deal on a jeep. i have a very clean 2004 jeep wrangler now. More

Well here I am again. I wrote a review on here about a year ago with problems throughout the ENTIRE sales process. And after I wrote the review I recieved a prompt phone call from the dealership offering year ago with problems throughout the ENTIRE sales process. And after I wrote the review I recieved a prompt phone call from the dealership offering to mend the bridges and make things right. Essentially all I wanted was my warranty refund check to get to my bank so the total will come off my balance. That was September 2011 that I originally canceled the check. They told me that that will get taken care of and that I dont have to worry about it anymore. We split costs on some problems with the vehicle. Basically they tried to make things right. And they came 75% close, I just need to see this refund come off my balance, which after a year and multiple signed warranty cancellation forms I just cant wait any longer. In exchange for how they were fixing the situation they repeatedly asked me after everything is fixed that they would hope that I would take the negative review down. I told them Id be happy to after I see that the check clears off my balance. WEll since I have gotten no response from them on my primary goal of getting the check back I figure I should write another review because it really seems like this is the only way to get any type of response from them. More

I recently purchased a Chrysler 300 from Rairdon's in Kirkland via the Costco Auto program. Mike Burrow, the internet sales manager provided me a 'hassle free' experience, and Sonny in finance was able Kirkland via the Costco Auto program. Mike Burrow, the internet sales manager provided me a 'hassle free' experience, and Sonny in finance was able to get me a low interest rate that even my bank was unable to match. That made me very happy. I would recommend this dealership and Mike & Sonny whenever you may be in the market for a vehicle. More

What a great experience: Why I bought a car from you? I received a fair price, friendly service, and personable staff, easy to work with. I was not intending to purchase a car however; the 'deal' offered received a fair price, friendly service, and personable staff, easy to work with. I was not intending to purchase a car however; the 'deal' offered was much better than I had expected. Thank you guys for great service and a willingness to listen plus give me a great price on a fine Chrysler 200! Davelle, Robert, Vince - fantastic! Jim Masciotra More

Do not buy at Rairdon's in Kirkland! They tried to switch the car we thought we were buying twice without telling us. From an 8 cylinder to a 6, and then to a car with less equipment. One of the worst buyin the car we thought we were buying twice without telling us. From an 8 cylinder to a 6, and then to a car with less equipment. One of the worst buying experiences ever! Go to Bellevue Jeep and they will give you a great deal and they are HONEST! More

I bought a caravan from you 2 years ago, so i thought what the hell i will go back and get another one for my kid. However after the experience last night and today (sat night-Sunday morn) I will never g what the hell i will go back and get another one for my kid. However after the experience last night and today (sat night-Sunday morn) I will never go back to your establishment, and will bad mouth your dealership whenever I can. The finance guy Vincent was over the top when he stood up at his desk on high and said, "You lost your chance last week--you should have bought it then. So you are out of luck." Then he decided to argue with my wife to the amazement of everyone in the showroom who stopped to stare. There is more to this than my short statement, but this was the over the top that made us leave. If the Owner or a Manager would like to call me you can do that, but I came with cash in hand and bought another car at another dealership for my kid today. So in the end all I lost was 5 hours of my time, and you lost 3 new car sales as I have two more kids in the next year that will need a car :-( Placed and add for a new jeep then traded it to another dealership so they would not have it to sell FOR THE SALE PRICE only found this out because the other dealership came back for the other key all the while they Vincent lied to me and said the car was there they just could not find it (how do you loose a $18000 jeep) I WILL NEVER GO HERE AGAIN AN YOU SHOULD NOT GO FOR GOD SAKE LOOK AT THE REVIEWS More