Rairdon's Dodge Chrysler Jeep of Kirkland

Best dealership iv ever been too and they gave me the best deal on a jeep. i have a very clean 2004 jeep wrangler now. best deal on a jeep. i have a very clean 2004 jeep wrangler now. More

Well here I am again. I wrote a review on here about a year ago with problems throughout the ENTIRE sales process. And after I wrote the review I recieved a prompt phone call from the dealership offering year ago with problems throughout the ENTIRE sales process. And after I wrote the review I recieved a prompt phone call from the dealership offering to mend the bridges and make things right. Essentially all I wanted was my warranty refund check to get to my bank so the total will come off my balance. That was September 2011 that I originally canceled the check. They told me that that will get taken care of and that I dont have to worry about it anymore. We split costs on some problems with the vehicle. Basically they tried to make things right. And they came 75% close, I just need to see this refund come off my balance, which after a year and multiple signed warranty cancellation forms I just cant wait any longer. In exchange for how they were fixing the situation they repeatedly asked me after everything is fixed that they would hope that I would take the negative review down. I told them Id be happy to after I see that the check clears off my balance. WEll since I have gotten no response from them on my primary goal of getting the check back I figure I should write another review because it really seems like this is the only way to get any type of response from them. More

I recently purchased a Chrysler 300 from Rairdon's in Kirkland via the Costco Auto program. Mike Burrow, the internet sales manager provided me a 'hassle free' experience, and Sonny in finance was able Kirkland via the Costco Auto program. Mike Burrow, the internet sales manager provided me a 'hassle free' experience, and Sonny in finance was able to get me a low interest rate that even my bank was unable to match. That made me very happy. I would recommend this dealership and Mike & Sonny whenever you may be in the market for a vehicle. More

What a great experience: Why I bought a car from you? I received a fair price, friendly service, and personable staff, easy to work with. I was not intending to purchase a car however; the 'deal' offered received a fair price, friendly service, and personable staff, easy to work with. I was not intending to purchase a car however; the 'deal' offered was much better than I had expected. Thank you guys for great service and a willingness to listen plus give me a great price on a fine Chrysler 200! Davelle, Robert, Vince - fantastic! Jim Masciotra More

Do not buy at Rairdon's in Kirkland! They tried to switch the car we thought we were buying twice without telling us. From an 8 cylinder to a 6, and then to a car with less equipment. One of the worst buyin the car we thought we were buying twice without telling us. From an 8 cylinder to a 6, and then to a car with less equipment. One of the worst buying experiences ever! Go to Bellevue Jeep and they will give you a great deal and they are HONEST! More

I bought a caravan from you 2 years ago, so i thought what the hell i will go back and get another one for my kid. However after the experience last night and today (sat night-Sunday morn) I will never g what the hell i will go back and get another one for my kid. However after the experience last night and today (sat night-Sunday morn) I will never go back to your establishment, and will bad mouth your dealership whenever I can. The finance guy Vincent was over the top when he stood up at his desk on high and said, "You lost your chance last week--you should have bought it then. So you are out of luck." Then he decided to argue with my wife to the amazement of everyone in the showroom who stopped to stare. There is more to this than my short statement, but this was the over the top that made us leave. If the Owner or a Manager would like to call me you can do that, but I came with cash in hand and bought another car at another dealership for my kid today. So in the end all I lost was 5 hours of my time, and you lost 3 new car sales as I have two more kids in the next year that will need a car :-( Placed and add for a new jeep then traded it to another dealership so they would not have it to sell FOR THE SALE PRICE only found this out because the other dealership came back for the other key all the while they Vincent lied to me and said the car was there they just could not find it (how do you loose a $18000 jeep) I WILL NEVER GO HERE AGAIN AN YOU SHOULD NOT GO FOR GOD SAKE LOOK AT THE REVIEWS More

I had worked with Mike the internet sales manager for a new 2013 Jeep Wrangler. I came in to take a look at the one I wanted. Unfortunately it was Mike's day off. I was introduced to Salesperson, Steve new 2013 Jeep Wrangler. I came in to take a look at the one I wanted. Unfortunately it was Mike's day off. I was introduced to Salesperson, Steve Bruneau. He was kind and friendly during the initial greeting. Sadly, the Jeep I had wanted sold before I go there, but the stock of Jeep's at the dealer meant that I was able to find another that suited my needs. Steve was able to look back at the E-mails I had exchanged with Mike, so half the process was done right there. The process was fast and friendly the entire way. This is the 17th car I have purchased in my life and I must say that this was one of the best buying experiences I have had. Steve respected my time and my wallet. The finance person was nice and my Jeep looked beautiful as I drove home. If you need a Jeep, please ask for Steve Bruneau, you can't go wrong! He is fair, honest, and above all, respectful of you as a customer. More

Jeff took good care of us while explaining about the car, price and everything you expect from a great salesman. I wanted to buy the car on that evening and drive home, and he helped me do that while accommo price and everything you expect from a great salesman. I wanted to buy the car on that evening and drive home, and he helped me do that while accommodating his schedule (he stayed back till 11:30) and postponed some paperwork to next weekend knowing I cant make it on weekdays. Jeff is awesome. Finance guy was little iffy, got irritated when I said I want to go with my credit union, and wasted a bunch of time on clicking through (god knows what) and trashed atleast 6 print outs of purchase agreement saying the printer is not working well (I felt a deliberate attempt to waste some more time) and tried to put a coverage/package when I explicitly rejected. But Jeff consistently worked patiently getting me in and out of all of this easily and friendly. I'd definitely go back to Jeff whenever I want to buy something, but I'd stay away and be careful with the finance guys there. More

I went in with the intention of buying a new Dodge Challenger. I didn't plan on trading in my car however they offered a lot more than I was expecting, once i handed them my keys it took me asking the Challenger. I didn't plan on trading in my car however they offered a lot more than I was expecting, once i handed them my keys it took me asking them a dozen times for them to give me them back and they said they wouldn't offer me anything for my car. I looked at one that was on the lot for a while. The salesman had said that it was previously owned with under 1000 miles on it, the owner had traded up to an srt8 and was planning on switching the wheels (he liked the chrome). The salesman said that the wheels that would be going on were worth another $2000. After looking at the window sticker of another car I found that not only were they not worth $2000 they were less expensive than the ones being taken off the car. After being unable to agree on a price they found another car for me that was 'somewhere north'. I think about it for a couple days and go back in to talk prices. The salesman and I agree on a price and agree on an APR of 2.85%. I go into the financing office and all the sudden the financial guy says that the APR will be 4.9%, this made me upset. I went to find financing from a credit union because that was too high of an APR. While going through the process I get a call from the dealership saying they can do 2.85%, I ask him twice while on the phone to confirm. I go in the next night and they are back at 4.9%, they said that the sales manager was saying 2.85% but the financial guy kept saying 4.9% and refused they were pushing me to sign up, find the 2.85% financing and come back and they would rewrite the contract. I said no and walked out. That same night I went to the Chrysler Jeep and Dodge of Bellevue (not rairdon) I had them look for the same car (I had the VIN). This is the part that really pissed me off bellevue said that the car they were trying to get me to sign for less than an hour ago had sold OVER A WEEK AGO! Bellevue was able to give me exact dates and everything, Rairdon of Kirkland had lied to me. More

Only go here if you want to experience high pressure sales tactics. Basically they will try to make you buy the car that day regardless. They will tell you lies and then blame you for trusting them and sales tactics. Basically they will try to make you buy the car that day regardless. They will tell you lies and then blame you for trusting them and not doing a proper inspection of the features they lied about. Very dishonest and most of the sales people don't know the cars very well to begin with. Triple check EVERYTHING when you buy the car, if you don't they probably told you a lie somewhere along the way and you will find out later something isn't what you expected. I had a feature which I had requested on the vehicle told 3-4 times was included and even had it in writing for my original quote. After the post sales inspection on the vehicle after signing/paying, I find out said item is not included. Arguments insured... After inferring that I was stupid and that I should have noticed that what they told me was there isn't there, the end resolution was basically take it or leave it. I would not recommend this place just because I left from the deal with a bad taste in my mouth and really angry. Not how you want to feel when you just bought a new car. I have absolutely no trust in the sales team anymore after this incident. A smart sales team would correct any mistake they made in the customers favor. As a business, keeping customers is much more valuable then one sale. Now they will not get my business again or anyone I know. I hope it was worth the extra few 100 bucks. More