Rairdon's Dodge Chrysler Jeep of Kirkland

Richard and Alma I had a fantastic experience with Richard and Alma. Richard was warming, easy to talk to and an honest man, it was great working with him. Alma was pa I had a fantastic experience with Richard and Alma. Richard was warming, easy to talk to and an honest man, it was great working with him. Alma was patient and went out of her way to help us, great lady. The deal went great and felt good. More

Amazing service Ben was extremely helpful and honestly saved my car. He made extra room for me at the last minute to service an oil change and I'm very appreciative f Ben was extremely helpful and honestly saved my car. He made extra room for me at the last minute to service an oil change and I'm very appreciative for this since my car could have literally broke down if the change didn't happen right then. Marisa and the other gentleman (who's name I can't remember off the top of my head) did a great job and my car is running great. I would recommend these guys over most. More

Dealership and sales manager were both terrific This review is for Rairdon's as well as Nate Hamblin specifically. I was very particular in looking for a car, since I was planning to get something This review is for Rairdon's as well as Nate Hamblin specifically. I was very particular in looking for a car, since I was planning to get something to have for at least a decade, and had narrowed my search down precisely to the make, model, year, color, option package, wheels, and beyond. I actually live in Sonoma County, California, but an exhaustive online search indicated that Rairdon's was the only dealer that happened to have exactly the CPO 2016 Grand Cherokee that I wanted that was within a reasonable distance to fly up and drive it home. It was also a terrific price and had low miles. It was a very scary and risky process for me, for any number of reasons. I didn't want to fly up there and find out 1) the car had been sold right before I got there, 2) they wanted to mess around with the price or add a bunch of hidden fees, or 3) the car had some sort of defect or issue that hadn't been disclosed. Because of all these, I had dismissed the idea of flying up several times, but kept coming back to it since I had no idea how long I would have to wait to find the same car with everything I wanted at that kind of price. Nate worked with me over the course of several days, with obviously no assurances that some guy from California was actually going to come up to Washington, and was able to give me the confidence that none of my fears were going to be realized. The night before I flew up, he was working with me up until 10:00 to verify the car was perfect and would still be there when I flew in the next morning. When I met with him, he communicated terrifically through the entire process, never did anything other than what he had indicated the process would be like, and was both friendly and perfectly informative and professional throughout. He was able to figure out exactly what I would need to do to register in California, and after I got back to California, when I had to deal with DMV issues from buying out-of-state, he was still the same guy who was happy and willing and able to help despite the fact that he had already sold me the car. The finance manager was also very helpful, knowledgeable, and professional, and there were no hard sales tactics involved. My phone even conked out during my time there, and they helped me find an alternate charger and directed me to the nearest store of my cellular provider where I was able to get it fixed. For what could have been a disaster, Nate and Rairdon's made it flow more smoothly than I probably had any right to hope for. They were great, and went above and beyond what they normally would have needed to do. More

Great experience I had a great experience at rairdon's buyingnout first jeep. Anthony was extremely helpful and knowledgeable. He was also very patient with our questi I had a great experience at rairdon's buyingnout first jeep. Anthony was extremely helpful and knowledgeable. He was also very patient with our questions. I would go back without hesitation More

Rairdon Jeep -Great Experience Robert Baer and the sales team were terrific! My spouse was interested in a new Jeep after renting one on vacation. Saw an internet sales ad with v Robert Baer and the sales team were terrific! My spouse was interested in a new Jeep after renting one on vacation. Saw an internet sales ad with very low prices. Knowledge, professional and efficient sales rep took us for a test drive and we purchased a new 2017 Jeep Lattitide with V6 and backup / Bluetooth upgradesm for about $20K before tax and license. Overall experience and follow up/ communication has been excellent and we highly recommend this dealership. More

Quick, efficient, and professional. Wow. Ben, our service advisor, was so impressive. He was the nicest most professional person. he answered all of my grandmothers questions with patien Wow. Ben, our service advisor, was so impressive. He was the nicest most professional person. he answered all of my grandmothers questions with patience, with great understandable detail, a smile. He got us out as soon as possible and as happy as possible. I highly recommend this dealership! I definitely will be coming back again soon. if you come here for service, go to Ben! He will treat you the way you deserve to be treated at any dealership but better. He deserves a raise!! More