Rairdon's Dodge Chrysler Jeep of Kirkland

Rairdon always takes great care of me. Honest about timelines for work to be done on my vehicle yet go out of their way to get it back to me sooner. Honest about timelines for work to be done on my vehicle yet go out of their way to get it back to me sooner. More

Want to give a shout out to the team at Rairdon of Kirkland. Monte and the rest of the Rairdon team were a pleasure to work with and made us very comfortable so we bought are new truck from them and Kirkland. Monte and the rest of the Rairdon team were a pleasure to work with and made us very comfortable so we bought are new truck from them and are very happy we did. THANKS!!! More

Prompt service with good text communication. Complete explanation of what the problem was and how it was fixed. I'm goint to swith to this dealership for future sevice. Complete explanation of what the problem was and how it was fixed. I'm goint to swith to this dealership for future sevice. More

efficiency Meaghan excellent costumers service, waiting for the next appointment to replace the part needed for the next appointment to replace the part needed More

Vivienne, service advisor at Rairdon Kirkland, helped solve a billing issue I had with another dealership, concerning my prepaid plan. I appreciate that. She was very helpful when I brought my truck in f solve a billing issue I had with another dealership, concerning my prepaid plan. I appreciate that. She was very helpful when I brought my truck in for an oil change/inspection. Service department there is great. Will be bringing my truck back there in the future. More

Traded in a wonderful perfect car for another one. This deal was over the phone, photos were taken of the new car. I asked two different people there to tell me any accidents, damage, dents anything. This deal was over the phone, photos were taken of the new car. I asked two different people there to tell me any accidents, damage, dents anything. They both said no. In fact I got a video of the car but they skipped the damage. They drove the new car to drop it off and pick up my old car. The new car came... dent on the hood. It was in an accident. The bumper has a crack and paint damage. The side marker lights need to be replaced. It needs new breaks. I talked to the general manager on the phone before signing more papers. He told me to take it to my body shop and send an estimate. I did what he asked. Once he saw the est amount for all the damage, he turned on me and said no I will not pay for it up there. I will have someone come get the car drive it 5 hours back and have them fix it. He was rude in his email. He said someone will call and make arrangements. 6 days later I have not heard from them. They don't hold up to there promises. I would be careful buying from there. Check every thing out. Would never buy or suggest anyone to go there. Update. Took my car to les schwab, this car dealership lost all my trust. Now I need new breaks, alignment and I have under the car frame damage.. worst company ever More

Easy to find, the customer lounge is very comfortable. Thru provide free coffee - very delicious! Thru provide free coffee - very delicious! More

Completed online purchase. There were a few hiccups with exchanging information but overall easy and smooth. There were a few hiccups with exchanging information but overall easy and smooth. More

Always have great experiences woth Rairdon. They always let me know what’s critical and what can wait to be done. They are always nice and honest. They always let me know what’s critical and what can wait to be done. They are always nice and honest. More

Friendly and helpful staff, no pushy sales, and I'm thrilled with my new Jeep thrilled with my new Jeep More