Rairdon's Dodge Chrysler Jeep of Kirkland

Oil change made easy I was happy to have my service done in a timely manner. It was exactly the estimated time given to me. The service tech was courteous as always. I was happy to have my service done in a timely manner. It was exactly the estimated time given to me. The service tech was courteous as always. More

Quick service Great experience. The service advisor took good care of me and suggested a good way to save $ on future oil changes. Couldn’t be happier. Great experience. The service advisor took good care of me and suggested a good way to save $ on future oil changes. Couldn’t be happier. More

Supercharger replacement in Hellcat Tough one to diagnose, took a couple of visits to get it solved but ultimately they solved it. Service reps were excellent and worked with me through Tough one to diagnose, took a couple of visits to get it solved but ultimately they solved it. Service reps were excellent and worked with me through the issues. Ended up getting a few extra parts replaced as they worked towards the solution but they got it done. These guys are way better than the Bellevue option. More

Safety inspection There’s nothing like feeling safe while driving. I got a new set of tires a couple months a go ( at a different location) and ever since then, my car There’s nothing like feeling safe while driving. I got a new set of tires a couple months a go ( at a different location) and ever since then, my car just didn’t felt right. I thought it was maybe do to just having bigger tires. Last week I took my car to Rairdon’s cause it was due for an oil change, they were kind enough to let me use one of their cars while they were working on mine. After they did a safety inspection they found a couple of things that needed to get fix. Once I got my car back, I couldn’t believe how smooth the drive was! It literally felt like a brand new car. Thank you for always being so reliable :) More

Ryan in service Great service. Ryan got me in and out. Thank for being polite too. It is worth the drive. I like that you will be open Sundays too. Great service. Ryan got me in and out. Thank for being polite too. It is worth the drive. I like that you will be open Sundays too. More

Great Experience! Everyone was approachable! The sales staff were sincere about getting us out the door with more money for my trade and leaving with the best deal poss Everyone was approachable! The sales staff were sincere about getting us out the door with more money for my trade and leaving with the best deal possible. More

Service Manager disappointing I find the dealership, the service agents, the mechanics and the shuttle driver to be exceptional, so I was perplexed when I waited at the counter to I find the dealership, the service agents, the mechanics and the shuttle driver to be exceptional, so I was perplexed when I waited at the counter to pick up my vehicle while the cashier had stepped away, and the Service manager stayed in her office and didn’t make an effort to assist. I even asked someone to help, he asked the manager, she just said to him that the person would be back shortly. Well I was there in clear view for 10 minutes. When the sole service agent became free, he immediately helped, and I was on my way in 1 minute. The Service Manager should add customer service to her goals for 2019. More

Excellent from the greeting Jordan is excellent. From the moment you hit the door, it is a personalized experience. Very efficient, no heavy up-sell, and they seem to know thei Jordan is excellent. From the moment you hit the door, it is a personalized experience. Very efficient, no heavy up-sell, and they seem to know their customer. More

Rairdon's truly believes in a culture of care. I recently visited this dealership to take a look at, test drive, and work out pricing on a New 2018 Jeep Wrangler Rubicon. As a former Chrysler emplo I recently visited this dealership to take a look at, test drive, and work out pricing on a New 2018 Jeep Wrangler Rubicon. As a former Chrysler employee, I was very impressed with the warm welcome I was given. I had already set up an appointment with Josh Withey (Internet Manager) the night before in order to look at a specific vehicle. I submitted an internet inquiry to confirm availability and location of the Wrangler. Josh called me almost immediately to let me know it was down there. This was super helpful because I live almost two hours away from their Kirkland Location. When I got down there, Josh had the vehicle up front with keys in hand. We did a walk-around and quickly jumped right into the test drive. In my opinion, this is fast and excellent customer service. Nobody wants to wait around for a Sales Person to find a vehicle on the lot or have it transported from an extra inventory location down the road. The test drive featured up hills and downhills with winding roads and even a light off-roading trail where we experienced driving in 4 High and Low. Fun! Back at the dealership, we worked out numbers and I even got to meet Kevin the General Manager. It was a very pleasant experience and I highly recommend this dealership. They will treat you like family. More

Phenomenal Service Writer Frankie! First time at Rairdon as I bought a new Jeep Wrangler recently. The service writer Frankie was wonderful and reinforced that we made the right decisi First time at Rairdon as I bought a new Jeep Wrangler recently. The service writer Frankie was wonderful and reinforced that we made the right decision choosing Rairdon for our service needs. Very professional, friendly and knowledgeable. So happy with their service! More