Rairdon's Dodge Chrysler Jeep of Kirkland

Reos and Ro were very helpful! Got a great deal and very smooth overall transaction. Finance department was very professional and organized. I would highly recommend buying from this dealership. smooth overall transaction. Finance department was very professional and organized. I would highly recommend buying from this dealership. More

Very curtious, friendly and helpful ! I only had interaction with David E Twiddy who was the Service Advisor and he was very thoughtful and he even walked me out to my car and had parked it right ne interaction with David E Twiddy who was the Service Advisor and he was very thoughtful and he even walked me out to my car and had parked it right near the front door as I was using a cane and still limping pretty heavily. I really appreciated his thoughtfulness!! More

Absolutely unsatisfactory service from Jeep of Kirkland. I took my vehicle in(vehicle is under warranty) due to a water leak. I was told my car would be done the next day, it wasn’t. I needed a loaner car a I took my vehicle in(vehicle is under warranty) due to a water leak. I was told my car would be done the next day, it wasn’t. I needed a loaner car and I had to call multiple times in order for them to give me one. I was told there was only one water tech and he didn’t get to my vehicle on monday. I dropped it off on a Sunday. I got a call early Tuesday morning saying my car was done. I got home and checked out my car. The carpet was still wet. The after visit papers said it had been pulled and dried. It was definitely not dried. I emailed my service tech and he stopped responding. More

Had truck towed to dealership to get a fob re-paired. I had to call several hours after they opened even after I had made an appointment. When I finally reached Alyssa, she was very helpful on the intake had to call several hours after they opened even after I had made an appointment. When I finally reached Alyssa, she was very helpful on the intake calll. Let me know what they would do, that she’d call back to let me know how a simple pair fob would take. Didn’t hear back from her until I called. She was at lunch but was assured she would call back. Called 5-6 hours later, she’s not there, but she’ll call back. Never heard from her, so called again. Said the truck battery was dead and had to be re-charged. She’d call in the next morning to let me know. Didn’t hear from her. Called back , she was at lunch, but was assured she’ll call back when she’s done. Three hours later, no call. I had to call 4-5 times in two days to check on an eta for a key fob pairing. Small thing... update your point of sale systems. If food trucks can take payments from phone or watch (Apple Pay for example), then a company as big as Chrysler can figure it out. Especially in a town steeped in technology as Seattle is. More

The Service manager Randy was excellent and the Service Rep Mohamed was attentive and dealt with all aspects of my situation. First classWill return for service Rep Mohamed was attentive and dealt with all aspects of my situation. First classWill return for service More

I bought my Jeep here 4 years ago and stopped by for an oil change this past week. My husband and I decided to kill some time while waiting and check out trucks. When we saw the new Dodge Rams, we were bey oil change this past week. My husband and I decided to kill some time while waiting and check out trucks. When we saw the new Dodge Rams, we were beyond impressed. We could not resist a test drive. Jordan our salesman was beyond amazing. No high pressure sales. He was right on top of getting the trucks we wanted to drive ready to go. He thoughtfully answered all of our questions and really helped us make a decision that was best for us. Not only did we decide to trade in our Jeep and buy a new Dodge Ram, the entire Rairdon. Team from Jordan to to sales manager to the finance manager worked tirelessly to get us the best rate on our financing. I can easily say they went above and beyond for us. The entire experience was positive and pleasant. I have never been able to say that about a vehicle purchase. I highly recommend this dealership to anyone looking for great and honest service. I will be a customer for life! More

I came in on a Saturday to test drive a 2018 ram 1500 with Zizi great visit. I tried to call the next day to make a deal.never returned my call.left a message with another salesman no return call.I calle with Zizi great visit. I tried to call the next day to make a deal.never returned my call.left a message with another salesman no return call.I called Monday and spoke to Karl made a deal over the phone.I said I was going to the bank to get a cashiers check and on my way . When I got there another salesman told me they just sold the truck.He told me that he had a 2017 ram out front that he could make the same deal on.I was pissed.Decided to take it for a drive,I came inside to talk about a price.He then told me the truck was going to be 5000 more , so much for the same deal.After getting up and then walking out a manager followed me out talked me into a sale and a 4000 dollar warranty. Glad to be done with shifty salesman.Sad that I didn’t get the truck I came to buy. Rant over I will never go back. More

David Libby gave me the best customer service I ever had at this dealership he took care of my needs and secured my phone as I left it there at this dealership he took care of my needs and secured my phone as I left it there More

I recently purchased a new truck. The transaction was pretty seamless. The sales rep, Red, was very gracious and helpful with helping pick my vehicle. I would definitely do business there again. pretty seamless. The sales rep, Red, was very gracious and helpful with helping pick my vehicle. I would definitely do business there again. More

Great service. I trust them. They are always friendly and polite. I live in Seattle but I drive all the way over to Kirkland to get my jeep serviced because of the quality. polite. I live in Seattle but I drive all the way over to Kirkland to get my jeep serviced because of the quality. More