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Rairdon's Dodge Chrysler Jeep of Kirkland

Kirkland, WA

4.2
925 Reviews
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12828 NE 124th Street

Kirkland, WA

98034

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Showing 925 reviews

August 20, 2025

We recently had our car serviced by Jeep Rairdons in Kirkland. Meagan is by far the most knowledgeable and helpful service representative we’ve ever worked with. Thank you for the duck to add to my coll More

by quiltcrazymama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Aug 22, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We're so glad to hear you had a positive experience with Meagan at Rairdon's Dodge Chrysler Jeep of Kirkland! We look forward to working with you again for any future needs!

August 13, 2025

Even though I’ve had ongoing problems with my Jeep Grand Cherokee, April’s customer service has been nothing short of outstanding. She is always professional, responsive, and genuinely committed to helping More

by byebyebmw
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We love to hear that April continues to deliver stellar support for you and your Grand Cherokee! Thank you for sharing your appreciation. We'll be sure to pass this along to her! -Rairdon's Dodge Chrysler Jeep of Kirkland

August 09, 2025

Vivienne was very personable and fully explained the time and maintenance our vehicle was getting. Our regular service advisor was off today, but Vivienne stepped up to the plate and not only met, but surpas More

by Melissa&RaulEspinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivienne, Meaghan, & Jose
Aug 13, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for sharing your feedback about Vivienne's excellent service at Rairdon's Dodge Chrysler Jeep of Kirkland. We truly appreciate your loyalty and trust in our team!

August 08, 2025

Outstanding Experience at Rairdon's of Kirkland I can't say enough great things about Rairdon's of Kirkland. The work they've done on my Jeep has been excellent, and the service is consistently top-n More

by KevinKeanandLoriMoakKean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for sharing your wonderful feedback about April and our team! We appreciate your business and look forward to seeing you again at Rairdon's Dodge Chrysler Jeep of Kirkland. Safe travels!

August 06, 2025

John was great in the service area. I would highly recommend coming to this dealership! More

by seanwinebrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 07, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for recommending Rairdon's Dodge Chrysler Jeep of Kirkland and John!

August 04, 2025

Over the years, my wife and I have dealt with Rairdon in Kirkland, even purchasing a Ram truck. Their Maintenance department, notably Vivivienne our last need for repairs, has always been caring. When we More

by BCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivienne
Aug 06, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Building trust through quality service is what we're all about at Rairdon's Dodge Chrysler Jeep of Kirkland, and we’re happy to hear our team, especially Vivivienne, has always provided a positive experience. See you next time!

July 31, 2025

Terrible experience vehicle was delivered filthy, empty on gas and tires were bald. GM said we’ll tell him it’s a used vehicle. Pathetic couldn’t even clean it many lies throughout the process. Interesting More

by Pat D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Pat D responded

Reach out to discuss? You already told your finance guy tough luck I bought a used vehicle. Remember that? How about you propose a solution?

Aug 06, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Pat, I'm sorry to hear about your disappointing experience. We aim for complete satisfaction and want every customer to feel supported both during and after each purchase. Please reach out directly so we can discuss this further and work toward a resolution. Thank you, Kevin L. Graham - General Manager - kgraham@rairdon.com

Aug 06, 2025 -

Pat D responded

That’s the same canned response as every other one. Sad. Must really not mean much just to check a box.

July 29, 2025

Bought a used compass, had it delivered. Huge mistake, vehicle delivered dirty inside and out sales rep lied about almost everything, and it was delivered with little gas. GM's response (Kev More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Pat, I'm sorry to hear about your disappointing experience with the vehicle delivery. We strive for honesty and quality service, so it's concerning to learn this wasn't reflected in your purchase. Please reach out if you'd like us to address these issues further. Thank you, Kevin L. Graham - General Manager - kgraham@rairdon.com

July 28, 2025

Excellent customer service. Passing through , I was scheduled quickly. Checking in and out with Jeffery was quick and professional. More

by dawnsautter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for sharing your experience! We are happy to hear that Jeffery’s excellent service made your visit to Rairdon's Dodge Chrysler Jeep of Kirkland a smooth one. Safe travels!

July 27, 2025

The dealership has a very upbeat vibe everyone there is always nice and David was extremely helpful. I can always count on Rairdon’s to get the job done right. I appreciate David’s professionalism. I enjoy More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Aug 13, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Lisa, your feedback is music to our ears! We're delighted to hear David and the team made your visit so enjoyable. Thank you for recommending Rairdon's Dodge Chrysler Jeep of Kirkland and appreciation for the coffee!