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Rairdon's Dodge Chrysler Jeep of Kirkland
Kirkland, WA
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 859 reviews
January 02, 2023
Initial interaction was horrible, salesman yelled at me in the front lobby. But the sales manager made up for it by providing excellent service that turned my whole experience into a positive one. in the front lobby. But the sales manager made up for it by providing excellent service that turned my whole experience into a positive one. More
by alexlafferry
Employees Worked With
Romar Enriquez, Abdul Mansour
December 21, 2022
My experience is with Rairdon CDJR’s service department. I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interact I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interacted with 5 people there, and everyone was helpful and friendly. Seeing how busy they were, with phones ringing off the hook while up to their necks with vehicles and customers, it’s really commendable that they all seemed to be keeping their cool and positivity. Great folks to work with. The department itself is clean, tidy, and organized. They seem to have a good efficient system working. Look: this isn’t a fancy dealership, or a large one. The showroom itself is nearly claustrophobic in size, but the service area is nicely laid out. And I just got my vehicle back yesterday… if there are still problems, I might change my tune. But first impressions matter quite a bit, and this place made a great one. Thanks to Cam, Mohammed, and the rest of the team for making this whole experience work so well. If this is what I can expect in the future, it’s definitely worth the trek across the bridges. More
by wally
Employees Worked With
Cam and Mohammed
December 13, 2022
They replaced 2 defective recalls and yet blamed my battery for the defective parts that were on recall. So they made 290$ fir a batter and then 225$ for the diagnostic charge, which would of been mo c battery for the defective parts that were on recall. So they made 290$ fir a batter and then 225$ for the diagnostic charge, which would of been mo charge if the defective recalls were not the cause. A pack of liars and on top if that they were extremely condescending voice tones because I brought the jeep there to get the recall parts replaced. Mean as xxxx in the phone. A huge thumbs down. More
by Kimloriet
Employees Worked With
Mehghan
December 08, 2022
I have an excellent experience Here. Jarik Daniels Gave me nice explanation and his manager They knew what they were doing and were ahead of schedule on the work Jarik Daniels Gave me nice explanation and his manager They knew what they were doing and were ahead of schedule on the work More
by mahesh
Employees Worked With
Jarik Daniels , Zachary Anderson, Orion Baerny, Jordan Beaupre, Alma Beresford, Michael Campbell, Kevin Graham, Kenneth Yamini, Nicholas Brown, Jon Bellman
