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Rairdon's Dodge Chrysler Jeep of Kirkland
Kirkland, WA
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 859 reviews
March 02, 2023
David and Wendy made our experience super great! I already knew the vehicle I wanted and David had the car ready in front of the dealership before I had even gotten there! Definitely will return onc I already knew the vehicle I wanted and David had the car ready in front of the dealership before I had even gotten there! Definitely will return once I am ready for another vehicle and will recommend my friends and family! Thank you guys tons! More
by tianidoleman
Employees Worked With
David Long
February 22, 2023
I had the worst customer experience at Rairdon's. They practically took $1200 from me. On 2/15, I purchased a 2018 Audi Sq5 with 39K miles from their lot. The sales process was smooth, however whe They practically took $1200 from me. On 2/15, I purchased a 2018 Audi Sq5 with 39K miles from their lot. The sales process was smooth, however when i took the car home that same night, the car would not start. I called them and they told me to bring the car in, which i did the next day (2/16) after jump starting the car again. I asked if they could diagnose the car the same day as i suspected that it just needed a new battery. They said they would rather send to another service center who specializes in Audi which made sense to me. The next day I called the outside service center and they said that it likely needs a new fuel injector/pump and that they werent sure how long it would take to order/receive the parts. At this point I was starting to get anxious since I literally just purchased the car and it wasnt what I signed up for. I spoke with several folks including the GM and told them that I wanted to unwind the deal since the car was not functional as sold. One of the managers (abdul) made me feel like they were doing me a favor by fixing it since the car was sold as-is and that i didnt purchase the extended warranty from them. The GM said he would only be willing to unwind the deal if i paid $1200 (specifically in cash) because of work that they've already done in prepping the sale of my car (supposed detailing - which they did not, ordered new parts). Its funny how much supposed work they've already done in a day while the car i purchased from them was sitting on a lot at another dealership waiting to be serviced. The finance manager tried to smooth things over in the end by offering to put me in a better loaner while the car was being repaired or replace it with another car on the lot. At that point it was a little too late as I already had a bad taste in my mouth and the dealership had already lost my trust. More
by fnaling
Employees Worked With
Kevin Graham, Abdul Mansour, Zizi Rachid
January 21, 2023
We have been customers here for years. All of our vehicles since moving Wei Washington have been purchased here. I keep coming back because I trust them. All of our vehicles since moving Wei Washington have been purchased here. I keep coming back because I trust them. More
by radronda
Employees Worked With
Romar Enriquez, Abdul Mansour
January 19, 2023
Want to time travel back to the 90’s? When slimy car salesmen loiter outside and ascend as you exit your vehicle, try to fast talk you into a bad deal and undervalue your trade? Then this When slimy car salesmen loiter outside and ascend as you exit your vehicle, try to fast talk you into a bad deal and undervalue your trade? Then this is the place for you. If you have any doubts, they’ll make sure to call your current wrangler a “Pavement Princess” to seal the deal. More
by Allid
Employees Worked With
Sales Dept
January 04, 2023
8 minutes ago NEW Service department does not know what they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking abou they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking about More
by eleanorebrooks
Employees Worked With
Service department
January 04, 2023
My experience with the sales team was the worse experience I have ever had at a car lot... if you want to be pushed to buy a vehicle, not listened too, have offers manipulated, and a sales team tha experience I have ever had at a car lot... if you want to be pushed to buy a vehicle, not listened too, have offers manipulated, and a sales team that won't take "no" for an answer. This is the dealership for you! More
by Jpasprague
Employees Worked With
Romar Enriquez
