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Rairdon's Dodge Chrysler Jeep of Bellingham
Bellingham, WA
173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 173 reviews
December 13, 2022
Horrible experience with these guys! ! Got my jeep Cherokee little over a year! Since day one the car was sold to me with problems with shifter and motor!! They failed to service under ! Got my jeep Cherokee little over a year! Since day one the car was sold to me with problems with shifter and motor!! They failed to service under warranty.. then they keep my car from me for a month and charge me 1,800.00!! When they kept it for 2 1/2 weeks before even touching my car!! They go and do other “maintenance labor” that had nothing to do with what I brought the car in for! Not to mention they blew me up texted me, called me and emailed me telling me to bring my car in.. if I knew they would have done this I would have worked on it myself!! But they PROMISED under warranty and then charge xxxx. Near 2 grand More
by Jonathan Williams
Employees Worked With
Ian
May 17, 2022
This place is a nightmare. I bought a car 13 days ago that had the tire pressure sensor broken. They told me that they would contact me a few days later to fix the issue, as I I bought a car 13 days ago that had the tire pressure sensor broken. They told me that they would contact me a few days later to fix the issue, as I have an after purchase repair order. Nobody called or reached out to me, so after a few days I call asking for them to call me back and to set up an appointment to get it fixed. They then called me and told me that instead of bringing it into them I can take it to any Les Schwab and get it repaired and have it invoiced back to them. I go to Les Schwab and they give me a weird look when I tell them that Raridons told me to have them invoice them for the repairs. The manager of Les Schwab then tells me that he called them and NOW they want to do the repairs in house. After wasting 2 hours of my time there I head back to the Raridons to set up an appointment to get it fixed a few days later. The day comes and they have my car for 5 hours, when Jimmy said it would be like a 3-4 hour operation. I get here and the parts are not even ordered, so I spent 5 hours waiting for my car to be repaired and when I show up in person is when he chose to order the parts. When I bought the car I was told that parts where ALREADY on their way. Jimmy said he would call me later that night to set up an appointment (he didn’t call me back). The next day he says that I can come in for an hour and they will repair my car. If you had to order the parts when I was there, how could they have possibly arrived the next morning?? I’m writing this review in their lobby, wondering why I have had to wait for 2 hours to get 4 sensors fixed. (I just went and asked Jimmy and he said it’s going to be another 20 minutes) Don’t go to this place, they are sleazy and just down right unprofessional. More
by Matthewc523
Employees Worked With
Jimmy and Tom
January 03, 2022
Liars ---- I bought a Used 2014 Ram 1500 Laramie 34K miles. They lied about the vehicle's warranty . It turned out it was a Canadian vehicle therefore Chrysler USA would not warranty the Vehicle. The sa miles. They lied about the vehicle's warranty . It turned out it was a Canadian vehicle therefore Chrysler USA would not warranty the Vehicle. The salesman was OK but the "closer" was a slick, fast talking , liar. After I drove it for a few days, less than 150 miles, took it in to fix several electronic issues. Service department said NO Warranty!! I had no recourse . NEVER AND I MEAN NEVER DEAL WITH THESE PEOPLE. THEY TAKE YOUR MONEY, MAKE PROMISES THEN DON'T REFORM . i WILL NEVER USE THEM AGAIN AND I WILL NEVER BUY A DODGE AGAIN. . More
by tretmk
Employees Worked With
TOM
July 22, 2021
Called for a service appointment because the compass on my 2019 Jeep is not working correctly. The earliest appointment they had was 3 WEEKS out. The last time I was there it took them 1.5 hours to do an o my 2019 Jeep is not working correctly. The earliest appointment they had was 3 WEEKS out. The last time I was there it took them 1.5 hours to do an oil change with an appointment. We are new to WA. I definitely will not be getting my next vehicle there. More
by bauerclb2009
Employees Worked With
Service depu
July 06, 2021
We were interested in a couple of different vehicles we saw online but Merrick really turned up the charm and convinced us that it was worth spoiling ourselves a bit and going for a bit better than our pre saw online but Merrick really turned up the charm and convinced us that it was worth spoiling ourselves a bit and going for a bit better than our pre-approval limit. Because, gosh darn it, we are worth it. So we all jumped in the car and Merrick topped off the gas with a card provided by Rairdon. We got on the highway when the sky darkened and ominous music started playing. Merrick's gaze turned steely and in a quiet, measured voice he ordered me to pull over. He jumped out of the car and seemingly out of nowhere pulled a Katana and held it up. He was taut...on edge...ready for anything. Which seemed ridiculous because we were all alone on the highway. Just as I was processing the fact that we were ALONE on the highway, it happened. A wave of Zombie Ninja Velociraptors came hurtling at the car, and when they were almost within reach Merrick came spinning in, blade flashing like lightning, raptor limbs flying around us like grass being thrown from a mower. It was glorious. Not a single Raptor managed to touch the car. We drove back silently and I immediately bought the 2018 Nissan Sentra. It was the least I could do. Oh yeah, and Austin was awesome when I went to pick up my license plate. He didn't fight zombies or anything, but he was quick to help and got the plates on my car in no time. And I think he punched a pterodactyl that was getting a little too close, but that's a story for another day. - Shawn More
by Shawn G
Employees Worked With
Merrick, Austin
June 14, 2021
Vending machine took my dollar. Not happy. Wouldn’t recommend. The vending machine sucks and for that reason go somewhere else. Want my dollar back. recommend. The vending machine sucks and for that reason go somewhere else. Want my dollar back. More
by Tyler
Employees Worked With
Vending Machine
July 14, 2020
I would not recommend them at all we bought a 2013 Jeep Grand Cherokee from them and have had problems with it every year for the past 4 years. Now they are wanting us to pay to fix the transmission even t Grand Cherokee from them and have had problems with it every year for the past 4 years. Now they are wanting us to pay to fix the transmission even though we told them before our warranty expired that there was something wrong with it and they said it was fine. Avoid going there . More
by None of your business
Employees Worked With
Anyone
July 01, 2020
Lied about Recall I called to get a recall fixed on my Jeep. They told me that a part for the recall was on back order and they would not get it in for another two week I called to get a recall fixed on my Jeep. They told me that a part for the recall was on back order and they would not get it in for another two weeks. I called the Dodge/Jeep dealership in Burlington and they got me in within a couple days and said that the part was very available to all dealerships, when I told them of my experience with Rairdons they said that it happens often that they lie about not having parts so they don't have to do recalls. Extremely unprofessional! More
by shelbyh
Employees Worked With
Service advisor
October 31, 2019
Jay, and Bruce are great! No pressure sales. They don't make you feel like you have to make a decision on the spot. Jay knows his cars, and can point you in the right direction for your next car. My wife make you feel like you have to make a decision on the spot. Jay knows his cars, and can point you in the right direction for your next car. My wife and I just made our third used car purchase this year. They are also great in the service department. The couple issues we had with one of our cars was taken care of in a very timely manner. More
by Jon
Employees Worked With
Jay, Bruce
October 13, 2019
Brand new car!!! Let me start by saying I love my new car!!! This was the best experience I’ve ever had! Nate is the nicest manager and very helpful. If anyone asks wh Let me start by saying I love my new car!!! This was the best experience I’ve ever had! Nate is the nicest manager and very helpful. If anyone asks where I got my car I’m sending them your way!! More
by Stephen
Employees Worked With
Nate
