Rairdon's Dodge Chrysler Jeep of Bellingham

I'm not a fan of car dealerships and especially service departments usually, but Gabriel and Ian in Bellingham have secured a lifelong customer. Gabriel was the first and most consistently helpful person departments usually, but Gabriel and Ian in Bellingham have secured a lifelong customer. Gabriel was the first and most consistently helpful person I worked with. He worked with me to plan a schedule for repairs and maintenance that I could make work, ensured my safe use of the vehicle between appointments, guaranteed the availability of the parts I needed, and welcomed my questions without condescension. Gabriel explained the services and repairs I needed to my satisfaction without making me feel ignorant for not understanding all the details at first. Ian was very helpful in making me feel like this dealership and these people are who I want to continue to work with moving forward. My husband says this 2015 Jeep Cherokee Trailhawk we bought new and loaded is the best car he's ever had and I agree. When it comes time to interact with a dealer, we'll be returning to Bellingham for sure. More

Express oil change is a joke. Having to wait 3 hours to get your oil changed is not considered fast. Having to wait 3 hours to get your oil changed is not considered fast. More

I had been calling all over the state trying to find some touch-up paint for our Charger's, which is apparently very hard to find these days. I called Rairdon's and spoke to Mr. Rentschler and he found exact touch-up paint for our Charger's, which is apparently very hard to find these days. I called Rairdon's and spoke to Mr. Rentschler and he found exactly what I needed and made sure I got it with no problems. He was very helpful. It seems they are working hard on improving customer relations, and it shows. Mr. Rentschler was a pleasure to work with Thank you!! More

I’ve bought and owned Chrysler, Dodge and Jeep vehicles for 35 years. I have never come across such a terrible dealer as this one! I have one one word of advise: run! for 35 years. I have never come across such a terrible dealer as this one! I have one one word of advise: run! More

Exceptional customer service! !!. Brian and Stephen went above and beyond to help me. They made this process so pleasant for me, I would highly recommend this place to anyone who i !!. Brian and Stephen went above and beyond to help me. They made this process so pleasant for me, I would highly recommend this place to anyone who is trying to find a car. I found what i wanted at a great price. They are honest and have the best deals! :) More

Service department has been absolutely awful to work with. They misdiagnosed my vehicle in December, after spending $650 for a new battery. A few months later, the same issue came up, and I was quoted $ with. They misdiagnosed my vehicle in December, after spending $650 for a new battery. A few months later, the same issue came up, and I was quoted $1200 for a different diagnosis. I was told an ETA on a part that was pushed back 3 weeks. I asked multiple times for a loaner vehicle, and was not accommodated at all, even though I had been told I would be on multiple occasions. I was told they could “upgrade” my part arrival, but would need to pay extra for that part, even though it was supposed to arrive several weeks earlier. I am extremely dissatisfied with this service department. I purchased my vehicle from the dealership, but will not be going back for any more service or vehicle purchases. Don’t waste your time, go somewhere else. More

Read so me of the reviews about Raidon’s in Bellingham, Washington. Can’t believe that it the Sam dealership that we have been exorcising with. The service department has taken immediate care of any issues Washington. Can’t believe that it the Sam dealership that we have been exorcising with. The service department has taken immediate care of any issues my wife has had with the vehicles we have purchased from Rairdon. The sales team is outstanding in ensuring that we get the right vehicle and within our budget and a fair trade when trading in an older vehicle. They truly care about their customers going for the long term relationship rather then just the immediate sale. If you are looking for service or to purchase a new or used vehicle you will be impressed with how you are treated and taken care of. More

BROCK WAS GREAT TO DEAL WITH AND WENT BE ON HIS DUTY . THANK YOU BROCK THANK YOU BROCK More

Hello, On Dec. 1, 2022 I received an email from Rairdon's Chrysler of Bellingham, WA recommending maintenance and offering on oil change and tire rotation for $ 1, 2022 I received an email from Rairdon's Chrysler of Bellingham, WA recommending maintenance and offering on oil change and tire rotation for $19.99.The package included Non=synthetic oil, filter, and installation, rotate tires front to rear, and a multi=point inspection. I scheduled an appointment for Dec. 29 at 1pm. The appointment was confirmed and 2 reminder emails were sent to me. When I showed up at Rairdon's, the check-in guy told me he would not be able to meet that price. I told him, among other things, that I would not have made the appointment if I didn't expect to get that price. This was on an offer that Rairdon initiated. After a discussion, he agreed to perform the advertised services for the advertised price. I went into the waiting room to wait. 2 hours later (you will remember I had made an appointment) I went back to the service desk wondering what was going on. It turned out that the work on my car had not been begun, although I watched a guy who had pulled in after me leave, the work on his car finished. As you can imagine, this was pretty upsetting, so I took my car and left, without having any of the promised work done. This was on a car I had purchased new from this dealership. If this is an example of the sort customer "service" you provide, I will be surprised if you manage to remain in business, and am amazed you have done so as long as you have. Timothy More