Rairdon's Dodge Chrysler Jeep of Bellingham

Called for a service appointment because the compass on my 2019 Jeep is not working correctly. The earliest appointment they had was 3 WEEKS out. The last time I was there it took them 1.5 hours to do an o my 2019 Jeep is not working correctly. The earliest appointment they had was 3 WEEKS out. The last time I was there it took them 1.5 hours to do an oil change with an appointment. We are new to WA. I definitely will not be getting my next vehicle there. More

We were interested in a couple of different vehicles we saw online but Merrick really turned up the charm and convinced us that it was worth spoiling ourselves a bit and going for a bit better than our pre saw online but Merrick really turned up the charm and convinced us that it was worth spoiling ourselves a bit and going for a bit better than our pre-approval limit. Because, gosh darn it, we are worth it. So we all jumped in the car and Merrick topped off the gas with a card provided by Rairdon. We got on the highway when the sky darkened and ominous music started playing. Merrick's gaze turned steely and in a quiet, measured voice he ordered me to pull over. He jumped out of the car and seemingly out of nowhere pulled a Katana and held it up. He was taut...on edge...ready for anything. Which seemed ridiculous because we were all alone on the highway. Just as I was processing the fact that we were ALONE on the highway, it happened. A wave of Zombie Ninja Velociraptors came hurtling at the car, and when they were almost within reach Merrick came spinning in, blade flashing like lightning, raptor limbs flying around us like grass being thrown from a mower. It was glorious. Not a single Raptor managed to touch the car. We drove back silently and I immediately bought the 2018 Nissan Sentra. It was the least I could do. Oh yeah, and Austin was awesome when I went to pick up my license plate. He didn't fight zombies or anything, but he was quick to help and got the plates on my car in no time. And I think he punched a pterodactyl that was getting a little too close, but that's a story for another day. - Shawn More

Vending machine took my dollar. Not happy. Wouldn’t recommend. The vending machine sucks and for that reason go somewhere else. Want my dollar back. recommend. The vending machine sucks and for that reason go somewhere else. Want my dollar back. More

I would not recommend them at all we bought a 2013 Jeep Grand Cherokee from them and have had problems with it every year for the past 4 years. Now they are wanting us to pay to fix the transmission even t Grand Cherokee from them and have had problems with it every year for the past 4 years. Now they are wanting us to pay to fix the transmission even though we told them before our warranty expired that there was something wrong with it and they said it was fine. Avoid going there . More

Lied about Recall I called to get a recall fixed on my Jeep. They told me that a part for the recall was on back order and they would not get it in for another two week I called to get a recall fixed on my Jeep. They told me that a part for the recall was on back order and they would not get it in for another two weeks. I called the Dodge/Jeep dealership in Burlington and they got me in within a couple days and said that the part was very available to all dealerships, when I told them of my experience with Rairdons they said that it happens often that they lie about not having parts so they don't have to do recalls. Extremely unprofessional! More

Jay, and Bruce are great! No pressure sales. They don't make you feel like you have to make a decision on the spot. Jay knows his cars, and can point you in the right direction for your next car. My wife make you feel like you have to make a decision on the spot. Jay knows his cars, and can point you in the right direction for your next car. My wife and I just made our third used car purchase this year. They are also great in the service department. The couple issues we had with one of our cars was taken care of in a very timely manner. More

Brand new car!!! Let me start by saying I love my new car!!! This was the best experience I’ve ever had! Nate is the nicest manager and very helpful. If anyone asks wh Let me start by saying I love my new car!!! This was the best experience I’ve ever had! Nate is the nicest manager and very helpful. If anyone asks where I got my car I’m sending them your way!! More

Great help from Stephen and Jessica When I came to this dealership I didn’t know what I was looking for, all I knew was I needed out of my current vehicle, Stephen and Jessica helped me When I came to this dealership I didn’t know what I was looking for, all I knew was I needed out of my current vehicle, Stephen and Jessica helped me through the whole process and I’m very pleased! More

Deceptive Practices Our family had high hopes to be able to do business locally with this dealership since we live locally and want to be supportive. One of the managers Our family had high hopes to be able to do business locally with this dealership since we live locally and want to be supportive. One of the managers was unbelievably deceptive and outright lied about a conversation in which he made a very offensive accusation. His cockiness and ability to manipulate is impressive....in a bad way. I DO NOT recommend this company (and came to find there are a lot of horror stories from others). We have heard nothing but encouraging feedback from Dave Smith in Kellogg ID and will make the 6 hour trek there to buy our new truck. More

Great customer service I went in to buy a used car and Stephen was super kind and helpful, he got me set up with a car I really like and I will be recommending Stephen and t I went in to buy a used car and Stephen was super kind and helpful, he got me set up with a car I really like and I will be recommending Stephen and this dealership to my friends and family. More